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Bookmarking problems on BD-C6900 - 0.5.2

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romaink

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Post Wed Mar 30, 2011 2:07 am

Bookmarking problems on BD-C6900 - 0.5.2

Hey guys, I can't get bookmarks to work with version 0.5.2 on my BD-C6900. Can you share your experiences with bookmarks on the series?
I noticed zip closed the last samsung c series thread after 0.5.2 was released, but I've only used this version, and I've never gotten bookmarks to work.
Please help! Thanks
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Cerberus

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Post Wed Mar 30, 2011 9:35 am

Re: Bookmarking problems on BD-C6900 - 0.5.2

Bookmarks work perfectly on the samsung tvs and BDP but as zip said you must select the correct profile in console." Samsung C series Profile " if you have juts upgraded you could always try removing all renders from the console and restarting serviio ( server and console ) and let them redetect as with 0.5 i know we had an issue were BDP was not detected correctly.

i did the testing of this myself and i have it working on both my sammy TV and my BDP..
Phil Bennett
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Samsung LE40C750 LCD | Samsung BD-C5900 | Sony PS3 | Windows 7 |
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romaink

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Post Wed Mar 30, 2011 2:18 pm

Re: Bookmarking problems on BD-C6900 - 0.5.2

Thanks for the response. yes, serviio automatically assigned my bd-c6900 to the profile "Samsung TV/Player C/D series." I'm running the latest firmware on the player too. Everything seems right. I just can't get bookmarking to work for any video. BTW, I'm a new user, so I've only used 0.5.2.
How do you remove the renders from the console?
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Cerberus

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Post Wed Mar 30, 2011 2:29 pm

Re: Bookmarking problems on BD-C6900 - 0.5.2

romaink wrote:Thanks for the response. yes, serviio automatically assigned my bd-c6900 to the profile "Samsung TV/Player C/D series." I'm running the latest firmware on the player too. Everything seems right. I just can't get bookmarking to work for any video. BTW, I'm a new user, so I've only used 0.5.2.
How do you remove the renders from the console?


GAH the one statement that sends chills down my back " I'm running the latest firmware " and that firmware would be ?????
Phil Bennett
Beta Tester Group
Wiki | FAQ

Samsung LE40C750 LCD | Samsung BD-C5900 | Sony PS3 | Windows 7 |
HowTo: Provide supported formats of a device HowTo: Record a new ticket on Bitbucket
HowTo: Provide details of a video file that doesn't play HowTo: Turn on detailed logging
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romaink

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Post Wed Mar 30, 2011 2:47 pm

Re: Bookmarking problems on BD-C6900 - 0.5.2

that would be 1019.0
didn't think it was needed.
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zip

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Post Wed Mar 30, 2011 2:57 pm

Re: Bookmarking problems on BD-C6900 - 0.5.2

Does bookmarking work for you with the Samsung's server?
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Cerberus

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Post Wed Mar 30, 2011 3:05 pm

Re: Bookmarking problems on BD-C6900 - 0.5.2

romaink wrote:that would be 1019.0
didn't think it was needed.


ah see thats not the latest firmware then as 1020.1 is the latest firmware for you device ;) this is why it IS needed. please upgarde your firmware and try again..
Phil Bennett
Beta Tester Group
Wiki | FAQ

Samsung LE40C750 LCD | Samsung BD-C5900 | Sony PS3 | Windows 7 |
HowTo: Provide supported formats of a device HowTo: Record a new ticket on Bitbucket
HowTo: Provide details of a video file that doesn't play HowTo: Turn on detailed logging
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romaink

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Joined: Wed Mar 30, 2011 1:21 am

Post Wed Mar 30, 2011 3:08 pm

Re: Bookmarking problems on BD-C6900 - 0.5.2

Just tried it. No, it doesn't work on pc share manager either. One of the reasons I switched to Serviio.
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romaink

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Post Wed Mar 30, 2011 3:16 pm

Re: Bookmarking problems on BD-C6900 - 0.5.2

cerberus, I just ran an update scan and was told I had the latest firmware. I just checked the website too where 1019.0 is the last available download.
http://www.samsung.com/us/support/suppo ... e=BD-C6900
Are you sure 1020.1 is for the bd-c6900 player?
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zip

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Post Wed Mar 30, 2011 3:17 pm

Re: Bookmarking problems on BD-C6900 - 0.5.2

Serviio can only mimick what Samsung's SW does - they know all the details of how to implement it. If it doesn't work with their SW then it won't work with anything else.

Now, I'm not sure if it's your player type or firmware that's causing this. You could try asking Samsung what is the solution to your problem.
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Cerberus

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Post Wed Mar 30, 2011 3:20 pm

Re: Bookmarking problems on BD-C6900 - 0.5.2

romaink wrote:cerberus, I just ran an update scan and was told I had the latest firmware. I just checked the website too where 1019.0 is the last available download.
http://www.samsung.com/us/support/suppo ... e=BD-C6900
Are you sure 1020.1 is for the bd-c6900 player?


ah you have a US player do you ? i cant confirm what will work on them as i dont have one but as ZIP just said your best bet is to ask samsung if the function is availible on your device as if it not then serviio cant give you it.

EDIT: ok i did some diggiong cause im nice liek that apparently there has been alot of people having issues with RESUME functions on this player it is a known issue ( SAMSUNG ) but the chance of them fixing this is slim.

so to recap this is an issue with the player itself and NOT serviio
Phil Bennett
Beta Tester Group
Wiki | FAQ

Samsung LE40C750 LCD | Samsung BD-C5900 | Sony PS3 | Windows 7 |
HowTo: Provide supported formats of a device HowTo: Record a new ticket on Bitbucket
HowTo: Provide details of a video file that doesn't play HowTo: Turn on detailed logging
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romaink

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Joined: Wed Mar 30, 2011 1:21 am

Post Wed Mar 30, 2011 3:38 pm

Re: Bookmarking problems on BD-C6900 - 0.5.2

thanks for the info and for the extra research! :) . I hope Samsung resolves the issue in the next firmware update. So... there's nothing you guys can do?
BTW, Serviio is way better than pc share manager. As soon as I can get this working right, I'll be making a donation. Thanks again!
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Cerberus

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Post Wed Mar 30, 2011 3:41 pm

Re: Bookmarking problems on BD-C6900 - 0.5.2

romaink wrote:thanks for the info and for the extra research! :) . I hope Samsung resolves the issue in the next firmware update. So... there's nothing you guys can do?
BTW, Serviio is way better than pc share manager. As soon as I can get this working right, I'll be making a donation. Thanks again!


nope nothing they can do till they fix it, donations are always good they allow ZIP and his team to make serviio better.
Phil Bennett
Beta Tester Group
Wiki | FAQ

Samsung LE40C750 LCD | Samsung BD-C5900 | Sony PS3 | Windows 7 |
HowTo: Provide supported formats of a device HowTo: Record a new ticket on Bitbucket
HowTo: Provide details of a video file that doesn't play HowTo: Turn on detailed logging
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RamKat

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Joined: Sat Dec 18, 2010 3:43 pm

Post Wed Mar 30, 2011 10:26 pm

Re: Bookmarking problems on BD-C6900 - 0.5.2

I have a Canadian American BD-C5500 with the latest firmware and I can testify that I could not get RESUME to work on it either. The only explanation that I have is that the RESUME option is disabled for North American models - what the rationale is for doing this I don't know. Interesting that the firmware is also 1020.1.
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zip

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Post Wed Mar 30, 2011 10:29 pm

Re: Bookmarking problems on BD-C6900 - 0.5.2

Can you confirm it's not available to you with the Samsung's software either?
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RamKat

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Post Thu Mar 31, 2011 2:31 am

Re: Bookmarking problems on BD-C6900 - 0.5.2

zip wrote:Can you confirm it's not available to you with the Samsung's software either?
Yup, downloaded and installed 4.2 of the Share Manager and no RESUME joy
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Cerberus

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Post Thu Mar 31, 2011 11:35 am

Re: Bookmarking problems on BD-C6900 - 0.5.2

--- UPDATE TO TOPIC ----

This is a known issue with the US/Canadian player they have had their RESUME function turned off by Samsung as it did not work, there is no fix for this from samsung and from looks of it there wont ever be.

I have requested this topic be lock for future reference, but continued decussion on it will not gain us anything sadly, if at any time i hear word from samsung that this has been fixed and a new firmware issued i will update this thread.
Phil Bennett
Beta Tester Group
Wiki | FAQ

Samsung LE40C750 LCD | Samsung BD-C5900 | Sony PS3 | Windows 7 |
HowTo: Provide supported formats of a device HowTo: Record a new ticket on Bitbucket
HowTo: Provide details of a video file that doesn't play HowTo: Turn on detailed logging

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