MKV Plays Corrupted (Green Screen, Digital Noise, etc.)

Hi there,

I'm about to get me a license to use Serviio with my newly adquired Samsung 55' F8000 (UN55F8000) because I've found that Serviio plays most of the files in it.

However, I've stumbled upon a Depeche Mode Concert (MKV) that plays corrupted. It starts playing on the client, but forwards randomly, with digital noise, green screens, freezes, etc.

This is the ffmpeg -i output:

  Code:

Input #0, matroska,webm, from 'Depeche Mode Tour of the Universe - Live in Barce
lona 1080p DTS.mkv':
  Metadata:
    encoder         : libebml v0.7.9 + libmatroska v0.8.1
    creation_time   : 2010-11-15 21:32:04
  Duration: 02:01:13.30, start: 0.000000, bitrate: 5247 kb/s
    Stream #0:0(eng): Video: h264 (High), yuv420p(tv, bt709), 1920x840 [SAR 1:1
DAR 16:7], 29.76 fps, 29.76 tbr, 1k tbn, 180k tbc (default)
    Metadata:
      title           : Depeche Mode Tour of the Universe - Live in Barcelona 10
80p DTS [mkvonly]
    Stream #0:1(eng): Audio: dts (DTS), 48000 Hz, 5.1(side), fltp, 768 kb/s (def
ault)

And this is the MediaInfo output:

  Code:

General
Unique ID                                : 208862504695689719024571091038203539724 (0x9D21748855E43DAA9BC4FA9C2047F10C)
Complete name                            : Depeche Mode Tour of the Universe - Live in Barcelona 1080p DTS [mkvonly]\Depeche Mode Tour of the Universe - Live in Barcelona 1080p DTS.mkv
Format                                   : Matroska
Format version                           : Version 2
File size                                : 4.44 GiB
Duration                                 : 2h 1mn
Overall bit rate                         : 5 248 Kbps
Encoded date                             : UTC 2010-11-15 21:32:04
Writing application                      : mkvmerge v3.1.0 ('Happy up here') built on Jan 19 2010 12:09:24
Writing library                          : libebml v0.7.9 + libmatroska v0.8.1

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L4.0
Format settings, CABAC                   : Yes
Format settings, ReFrames                : 4 frames
Codec ID                                 : V_MPEG4/ISO/AVC
Duration                                 : 2h 1mn
Bit rate                                 : 4 500 Kbps
Width                                    : 1 920 pixels
Height                                   : 840 pixels
Display aspect ratio                     : 2.25:1
Frame rate mode                          : Constant
Frame rate                               : 29.970 fps
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.093
Stream size                              : 3.72 GiB (84%)
Title                                    : Depeche Mode Tour of the Universe - Live in Barcelona 1080p DTS [mkvonly]
Writing library                          : x264 core 88
Encoding settings                        : cabac=1 / ref=4 / deblock=1:0:0 / analyse=0x3:0x133 / me=umh / subme=9 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=32 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=12 / sliced_threads=0 / nr=0 / decimate=1 / mbaff=0 / constrained_intra=0 / bframes=5 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / wpredb=1 / wpredp=2 / keyint=300 / keyint_min=30 / scenecut=40 / intra_refresh=0 / rc_lookahead=50 / rc=2pass / mbtree=1 / bitrate=4500 / ratetol=1.0 / qcomp=0.60 / qpmin=10 / qpmax=51 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ip_ratio=1.40 / aq=1:1.00
Language                                 : English
Default                                  : Yes
Forced                                   : No
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709

Audio
ID                                       : 2
Format                                   : DTS
Format/Info                              : Digital Theater Systems
Mode                                     : 16
Format settings, Endianness              : Big
Codec ID                                 : A_DTS
Duration                                 : 2h 1mn
Bit rate mode                            : Constant
Bit rate                                 : 755 Kbps
Channel(s)                               : 6 channels
Channel positions                        : Front: L C R, Side: L R, LFE
Sampling rate                            : 48.0 KHz
Bit depth                                : 24 bits
Compression mode                         : Lossy
Stream size                              : 654 MiB (14%)
Language                                 : English
Default                                  : Yes
Forced                                   : No

Here are a couple of screen captures:



After a while, it crashes:


Would you know what the problem might be?

Thanks

EDIT: by the way, sound also skips and make weird noises

Does the MKV play from a USB stick?

Thanks probe! Nice question!

I just tried and it does the same while playing from a USB stick; the same error appears. The corruption doesn't show on players such as VLC on the computer or Showtime in the PS3.

Any ideas on how I could fix the file or what might the problem be?

Thanks

[zip]

So normally Samsung doesn't need transcoding, so the file is delivered natively. It's then up to the TV to decode it, which in this case apparently fails. You could reencode it using one of the many encoding tools, to mp4 or mkv again.

It's also possible that the profile for h264 is just too high, I think mkvmerge will allow you to reduce the profile, I certainly remember doing something similar with files on my PS3 years ago.

Thanks probe! Nice question!

I just tried and it does the same while playing from a USB stick; the same error appears. The corruption doesn't show on players such as VLC on the computer or Showtime in the PS3.

Any ideas on how I could fix the file or what might the problem be?

Thanks