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[SEVERAL PROBLEM] USB drive not recognized in Mac OS Catalin

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Virgen Maria

Serviio newbie

Posts: 2

Joined: Mon Aug 12, 2019 4:14 pm

Post Mon Aug 12, 2019 4:18 pm

[SEVERAL PROBLEM] USB drive not recognized in Mac OS Catalin

USB drive not recognized in Mac OS Catalina

Hi, I have version 1.10, and everything works fine on my mac (with the Catalina operating system), but the external hard drives are not recognizable, why? With all the other DLNA servers I have no problem, they all recognize me external hard drives but no, what is the service? Any way that my external hard drives appear in VOLUMES ?. A greeting.
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zip

User avatar

Serviio developer / Site Admin

Posts: 17079

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Tue Aug 13, 2019 9:54 am

Re: [SEVERAL PROBLEM] USB drive not recognized in Mac OS Cat

created a ticket and will look into it

https://bitbucket.org/xnejp03/serviio/i ... nal-drives
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Virgen Maria

Serviio newbie

Posts: 2

Joined: Mon Aug 12, 2019 4:14 pm

Post Tue Aug 13, 2019 10:14 am

Re: [SEVERAL PROBLEM] USB drive not recognized in Mac OS Cat

zip wrote:created a ticket and will look into it

https://bitbucket.org/xnejp03/serviio/i ... nal-drives


Thanks!! ;)
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jeromeof

Serviio newbie

Posts: 6

Joined: Fri Dec 31, 2010 1:04 am

Post Sun Sep 01, 2019 10:25 pm

Re: [SEVERAL PROBLEM] USB drive not recognized in Mac OS Cat

Serviio is not working for me on Catalina, I see an Sandbox error in the Console logs? Anyone know a workaround for this issue?

Thanks
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gio2000

Serviio newbie

Posts: 1

Joined: Sat Sep 21, 2019 4:25 pm

Post Sat Sep 21, 2019 4:28 pm

Re: [SEVERAL PROBLEM] USB drive not recognized in Mac OS Cat

Hi,

Having the same issue , is there always a howto to solve ?

Regards
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zip

User avatar

Serviio developer / Site Admin

Posts: 17079

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Mon Sep 23, 2019 7:30 pm

Re: [SEVERAL PROBLEM] USB drive not recognized in Mac OS Cat

Which one? USB drive or console error? In any case, some more details like screen shots and logs would help.
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alexozr

Serviio newbie

Posts: 2

Joined: Sun Sep 29, 2019 5:48 am

Post Sun Sep 29, 2019 5:53 am

Re: [SEVERAL PROBLEM] USB drive not recognized in Mac OS Cat

Hello!

Same problem for me.
Serviio does not recognize usb-drives:
Screenshot 2019-09-29 at 08.46.58.png
Screenshot 2019-09-29 at 08.46.58.png (238 KiB) Viewed 1765 times

Screenshot 2019-09-29 at 08.44.45.png
Screenshot 2019-09-29 at 08.44.45.png (206.59 KiB) Viewed 1765 times


That will be great to fix this annoying bug.

Thanks in advance :)
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alexozr

Serviio newbie

Posts: 2

Joined: Sun Sep 29, 2019 5:48 am

Post Sun Sep 29, 2019 7:49 am

Re: [SEVERAL PROBLEM] USB drive not recognized in Mac OS Cat

Actually I've found a solution - just grant full disk access to java process in macOs settings:
Screenshot 2019-09-29 at 10.47.27.png
Screenshot 2019-09-29 at 10.47.27.png (177.21 KiB) Viewed 1764 times


Anyway, It will be great if Serviio app ask a permission when starts first time :)
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zip

User avatar

Serviio developer / Site Admin

Posts: 17079

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Sun Sep 29, 2019 11:08 am

Re: [SEVERAL PROBLEM] USB drive not recognized in Mac OS Cat

Great, thanks for posting this. I'm not sure if it's a problem of the os beta that might be fixed later. So for now this workaround is fine and I will look into it again when the full release is out and the problem persists.
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A1D

User avatar

Serviio newbie

Posts: 1

Joined: Wed Oct 09, 2019 2:49 pm

Location: UK

Post Wed Oct 09, 2019 3:01 pm

Re: [SEVERAL PROBLEM] USB drive not recognized in Mac OS Cat

alexozr wrote:Actually I've found a solution - just grant full disk access to java process in macOs settings:

Anyway, It will be great if Serviio app ask a permission when starts first time :)


@alexozr
Thanks for that.
I want to upgrade today and trying to "put myself away from the rainy day".
I have opened the preferences Full Disk Access in Mojave and didn't find any process called "java".
I have found "java" in system processes in Activity Monitor, but did found how to put it into the Full Disk Access.
How did you do so?

Thanks!
Vi veri universum virus vici
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Galaf

Serviio newbie

Posts: 3

Joined: Wed Oct 09, 2019 2:53 pm

Post Thu Oct 10, 2019 12:51 pm

Re: [SEVERAL PROBLEM] USB drive not recognized in Mac OS Cat

Grant full disk access to Java worked for me.
Both for USB drives AND the Downloads directory (as per viewtopic.php?f=5&t=25608&p=124214#p124214)
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zip

User avatar

Serviio developer / Site Admin

Posts: 17079

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Thu Oct 10, 2019 9:37 pm

Re: [SEVERAL PROBLEM] USB drive not recognized in Mac OS Cat

I've added a FAQ for this: https://serviio.org/index.php?option=co ... &id=21#q21

Looks like the Full Disk Ac cess is the only solution, because the Serviio server runs as a background process (and not an app), so that the OS cannot ask to give the less restrictive permissions.

In any case, this gives the access to the Serviio java binary, not your system java (so at least a bit less open then first thought)

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