Mon Dec 03, 2012 8:10 pm by smithoid
Thank you for your interjection, which I did not find particularly helpful. I am a non-technical person, and I picked what I thought was the most appropriate thread pertaining to the problem I am experiencing. I had already looked at how to find the log file, and the instructions didn't mean a lot to me. I was hoping for a bit more "hand-holding" help from a sympathetic user. If you want me to start a new thread, please suggest a topic and category and I would be happy to oblige.