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Serviio works ONE TIME after install and NEVER AGAIN

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Madz

Serviio newbie

Posts: 4

Joined: Tue Dec 15, 2015 12:59 am

Post Tue Dec 15, 2015 1:04 am

Serviio works ONE TIME after install and NEVER AGAIN

Hi,

Title says all. After installing Serviio worked nicely, was detected by TV, but after exit Serviio and relaunch it never works again. Already tried reboot, uninstall and reinstall 3 times, nothing works! It always behave the same.

I'm running Windows 7 Home 64bit.

Thanks.
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atc98092

User avatar

DLNA master

Posts: 5436

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Tue Dec 15, 2015 1:37 pm

Re: Serviio works ONE TIME after install and NEVER AGAIN

Madz wrote:Hi,

Title says all. After installing Serviio worked nicely, was detected by TV, but after exit Serviio and relaunch it never works again. Already tried reboot, uninstall and reinstall 3 times, nothing works! It always behave the same.

I'm running Windows 7 Home 64bit.

Thanks.


Are you running a static IP address on your Serviio computer? If not, I suggest you do. It sounds like the computer's IP address changed and Serviio is looking for the previous one. Check your current IP address, then look on the Serviio console to see what IP address is listed.
Dan

LG NANO85 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: AMD Ryzen 5 5600GT, 32 gig ram, Windows 11 Pro, 22 TB hard drive space | Test server: Intel i5-6400, 16 gig ram, Windows 10 Pro

HOWTO: Enable debug logging HOWTO: Identify media file contents
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Madz

Serviio newbie

Posts: 4

Joined: Tue Dec 15, 2015 12:59 am

Post Tue Dec 15, 2015 6:08 pm

Re: Serviio works ONE TIME after install and NEVER AGAIN

Hi,

Static IP is not possible because I connect to several networks, and they all have different IP tables (192.1.x.x, 192.168.x.x, 10.0.x.x)..
Anyway, although dynamic, in my home network my IP is constantly 192.1.2.167. I do not believe this is the issue. More, Serviio stops working as soon as I exit Serviio and re-launch, without changing networks in the process.

Thanks.
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atc98092

User avatar

DLNA master

Posts: 5436

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Wed Dec 16, 2015 1:11 am

Re: Serviio works ONE TIME after install and NEVER AGAIN

Can you confirm that Serviio itself stops, as in the service won't run, or do you mean that the service is running but your players don't see it?

How do you connect to multiple networks? With multiple network cards? If so, Serviio may be binding to the wrong one. Again, look at the console on the Status tab and look for the Network Settings box. If it says "Automatically Detected", then change it to the 192.1.x.x address. You may need to restart the service to pick up the correct NIC. Never use Auto Detect with multiple IP addresses.
Dan

LG NANO85 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: AMD Ryzen 5 5600GT, 32 gig ram, Windows 11 Pro, 22 TB hard drive space | Test server: Intel i5-6400, 16 gig ram, Windows 10 Pro

HOWTO: Enable debug logging HOWTO: Identify media file contents
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Madz

Serviio newbie

Posts: 4

Joined: Tue Dec 15, 2015 12:59 am

Post Wed Dec 16, 2015 3:28 pm

Re: Serviio works ONE TIME after install and NEVER AGAIN

I think you're misunderstanding my English in many different ways..

Listen, I install Serviio, it runs perfectly. I right click tray icon and select Exit Serviio, then I go to programs and relaunch Serviio Console, it doesn't work anymore. I reboot, same thing. I see my laptop and my TV in status, but my TV doesn't see Serviio server.

I do not use multiple cards, I just use my laptop at my home, my work, my moms house, my girls house, etc.. The issue is not multiple IP's.
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jhb50

DLNA master

Posts: 2843

Joined: Thu Jun 30, 2011 9:32 pm

Post Wed Dec 16, 2015 5:29 pm

Re: Serviio works ONE TIME after install and NEVER AGAIN

You need to enable Debug logging and post the log so we can see what Serviio is doing and failing at.
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atc98092

User avatar

DLNA master

Posts: 5436

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Thu Dec 17, 2015 12:51 am

Re: Serviio works ONE TIME after install and NEVER AGAIN

Madz wrote:I think you're misunderstanding my English in many different ways..

Listen, I install Serviio, it runs perfectly. I right click tray icon and select Exit Serviio, then I go to programs and relaunch Serviio Console, it doesn't work anymore. I reboot, same thing. I see my laptop and my TV in status, but my TV doesn't see Serviio server.

I do not use multiple cards, I just use my laptop at my home, my work, my moms house, my girls house, etc.. The issue is not multiple IP's.


Thank you. Yes, I did misunderstand. Sorry. Please do as jhb50 suggests so we can see what's happening.
Dan

LG NANO85 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: AMD Ryzen 5 5600GT, 32 gig ram, Windows 11 Pro, 22 TB hard drive space | Test server: Intel i5-6400, 16 gig ram, Windows 10 Pro

HOWTO: Enable debug logging HOWTO: Identify media file contents
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DenyAll

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Posts: 2257

Joined: Fri Mar 08, 2013 11:16 pm

Location: Adelaide, Australia

Post Thu Dec 17, 2015 6:09 am

Re: Serviio works ONE TIME after install and NEVER AGAIN

If I understand what you are doing, then when you select "Exit Serviio" you are exiting both the Serviio Console and the Serviio Server service. Restarting the Console does not restart the Serviio Server service (rebooting does, which is why that works). Think of them as two distinct processes.

You will need to restart the Serviio Server service before starting the console. You can do so by either by using the batch file provided with Serviio - sorry not at home now so cant recall what that is called but it should be in your start menu under Serviio (run the batch file as an Administrator) or via services.msc and restart the Serviio service. (... or use WinHelper, see signature :-))
DenyAll
Panasonic Viera FX800A | Panasonic Viera CS610A | Sony PS4 | Sony PS3 | Panasonic DMP-BD79 | Yamaha RX-V500D | iPad | Windows 10 | Serviio 1.10.1 Pro
WinHelper | MediaInfo

Beta Tester, Moderator
Please do not PM me for support as any solution cannot be shared with others.
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Madz

Serviio newbie

Posts: 4

Joined: Tue Dec 15, 2015 12:59 am

Post Thu Dec 17, 2015 9:17 am

Re: Serviio works ONE TIME after install and NEVER AGAIN

DenyAll wrote:If I understand what you are doing, then when you select "Exit Serviio" you are exiting both the Serviio Console and the Serviio Server service. Restarting the Console does not restart the Serviio Server service (rebooting does, which is why that works). Think of them as two distinct processes.

I see how misunderstood my last post, but my first post clearly states reboot doesn't help.
DenyAll wrote:You will need to restart the Serviio Server service before starting the console. You can do so by either by using the batch file provided with Serviio - sorry not at home now so cant recall what that is called but it should be in your start menu under Serviio (run the batch file as an Administrator) or via services.msc and restart the Serviio service. (... or use WinHelper, see signature :-))

Start/stop Serviio service batch files also don't work. And there's no need to run them manually as I'm pretty sure that's what Start/stop server buttons in Serviio console do..
I will run log file and post it later on today.

Thanks to everyone for getting involved.
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DenyAll

DLNA master

Posts: 2257

Joined: Fri Mar 08, 2013 11:16 pm

Location: Adelaide, Australia

Post Thu Dec 17, 2015 2:34 pm

Re: Serviio works ONE TIME after install and NEVER AGAIN

I'm pretty sure that's what Start/stop server buttons in Serviio console do..
Nope. That button does not start or stop the Serviio service, just effectively suspends the server.

Shall await the detailed log.
DenyAll
Panasonic Viera FX800A | Panasonic Viera CS610A | Sony PS4 | Sony PS3 | Panasonic DMP-BD79 | Yamaha RX-V500D | iPad | Windows 10 | Serviio 1.10.1 Pro
WinHelper | MediaInfo

Beta Tester, Moderator
Please do not PM me for support as any solution cannot be shared with others.
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wazer

Serviio newbie

Posts: 19

Joined: Fri Dec 25, 2015 5:17 pm

Post Fri Dec 25, 2015 6:48 pm

Re: Serviio works ONE TIME after install and NEVER AGAIN

DenyAll wrote:
I'm pretty sure that's what Start/stop server buttons in Serviio console do..
Nope. That button does not start or stop the Serviio service, just effectively suspends the server.

Shall await the detailed log.


Mine does exactly the same, i have enabled debugging and can report back later when i restart and starts and stops the service, I have to reboot the entire machine and network after 1 launch to the browser, nothing is working.. First time user. I also created my own topic with similar problem.

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