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Unespextec error occurs when uploading license file

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daniele.lagreca76

Serviio newbie

Posts: 3

Joined: Sat Jan 02, 2016 8:55 am

Post Sat Jan 02, 2016 8:59 am

Unespextec error occurs when uploading license file

Hi,
I'm uploading license file just bought, but appears a dialog box with the message An unexpected error occurred (500). Check the log.

I'm trying to use Serviio on Ubuntu 15.10
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pepa.sajdler

Serviio newbie

Posts: 14

Joined: Tue Nov 15, 2011 7:24 pm

Post Sat Jan 02, 2016 1:09 pm

Re: Unespextec error occurs when uploading license file

Did you check the log? Any clue there?

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zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Sat Jan 02, 2016 9:57 pm

Re: Unespextec error occurs when uploading license file

and are you using the desktop Linux console or some web ui?
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daniele.lagreca76

Serviio newbie

Posts: 3

Joined: Sat Jan 02, 2016 8:55 am

Post Sun Jan 03, 2016 10:10 pm

Re: Unespextec error occurs when uploading license file

Hi, I don't know where to check... and I'm using Serviio console 1.5.2 for linux
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daniele.lagreca76

Serviio newbie

Posts: 3

Joined: Sat Jan 02, 2016 8:55 am

Post Sun Jan 03, 2016 10:14 pm

Re: Unespextec error occurs when uploading license file

another issue i noticed... now the console send the same error message always I need to save a change... and the library isn't updated anymore
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zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Mon Jan 04, 2016 12:36 pm

Re: Unespextec error occurs when uploading license file

Log is here: http://wiki.serviio.org/doku.php?id=detail_logging

It looks like your installation is perhaps corrupted, we can see from the log.
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pepa.sajdler

Serviio newbie

Posts: 14

Joined: Tue Nov 15, 2011 7:24 pm

Post Mon Jan 04, 2016 6:07 pm

Re: Unespextec error occurs when uploading license file

My guess: it's a permission problem - try to check if the user (serviio is running under) has the permission to write into serviio folder. If you installed following this http://wiki.serviio.org/doku.php?id=how ... buntu15-04, then try chown -R serviio:serviio /your/serviio/dir - I think the wiki is wrong here, because the service runs under serviio user, but the directory is owned (except for serviio/lib & loh) by root... I think, licence file and settings are saved somewhere else.

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