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Cannot connect to the server, it doesn't seem to be running.

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daej

Serviio newbie

Posts: 3

Joined: Wed Apr 22, 2020 8:23 am

Post Wed Apr 22, 2020 8:32 am

Cannot connect to the server, it doesn't seem to be running.

Hello,

I installed Serviio 3 days ago on my Toshiba PC (Windows 10) to watch media on my Samsung TV. (Samsung UE46B7000)

I use DLNA through my internet box (Orange Livebox and Orange TV box decoder). It took 2 days before I could Serviio be recognized on my TV but each media was shown in Orange media center (TV box decoder) 5 to 20 times.

This morning, nothing works. When I open Serviio on my PC, I get thos error message : [quote]Cannot connect to the server, it doesn't seem to be running...[/quote

What can I do to fix both problems?

Thank for your help
<<

atc98092

User avatar

DLNA master

Posts: 3959

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Wed Apr 22, 2020 1:07 pm

Re: Cannot connect to the server, it doesn't seem to be runn

Please post a copy of your Serviio log here, so we can see what might be causing Serviio to fail. You will find the log in C:\Program Files\Serviio\Log. We don't need the Derby log.
Dan

Samsung NU7100 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 8 gig ram, Windows 10 Pro, 22 TB hard drive space | Test server Windows 10 Pro, AMD Phenom II X4 965, 8 gig ram

HOWTO: Enable debug logging HOWTO: Identify media file contents
<<

daej

Serviio newbie

Posts: 3

Joined: Wed Apr 22, 2020 8:23 am

Post Wed Apr 22, 2020 2:13 pm

Re: Cannot connect to the server, it doesn't seem to be runn

Thanks

How do I get a log ?

I restarted the serviio service (services.msc) and it now works, but each media is still shown in Orange media center (TV box decoder) 5 to 20 times.
<<

atc98092

User avatar

DLNA master

Posts: 3959

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Wed Apr 22, 2020 8:53 pm

Re: Cannot connect to the server, it doesn't seem to be runn

The log is stored in the folder location I listed above. It's just a text file, and you can attach it to a post here.
Dan

Samsung NU7100 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 8 gig ram, Windows 10 Pro, 22 TB hard drive space | Test server Windows 10 Pro, AMD Phenom II X4 965, 8 gig ram

HOWTO: Enable debug logging HOWTO: Identify media file contents
<<

daej

Serviio newbie

Posts: 3

Joined: Wed Apr 22, 2020 8:23 am

Post Wed Apr 22, 2020 9:01 pm

Re: Cannot connect to the server, it doesn't seem to be runn

oops sorry. I dind't see you mentionned the path.

here is the log

2020-04-22 22:59:04,208 INFO [ProfileManager] Loading profiles from file /profiles.xml
2020-04-22 22:59:04,630 INFO [ProfilesDefinitionParser] Parsing Profiles definition
2020-04-22 22:59:04,643 INFO [ProfilesDefinitionParser] Added profile 'Generic DLNA profile' (id=1)
2020-04-22 22:59:04,645 INFO [ProfilesDefinitionParser] Added profile 'Samsung TV (B-series)' (id=2)
2020-04-22 22:59:04,646 INFO [ProfilesDefinitionParser] Added profile 'Xbox 360' (id=3)
2020-04-22 22:59:04,648 INFO [ProfilesDefinitionParser] Added profile 'Playstation 3' (id=4)
2020-04-22 22:59:04,649 INFO [ProfilesDefinitionParser] Added profile 'Playstation 4' (id=ps4)
2020-04-22 22:59:04,650 INFO [ProfilesDefinitionParser] Added profile 'Samsung TV (A-series)' (id=5)
2020-04-22 22:59:04,650 INFO [ProfilesDefinitionParser] Added profile 'DirecTV HD-DVR' (id=6)
2020-04-22 22:59:04,651 INFO [ProfilesDefinitionParser] Added profile 'Samsung TV / player (H-series)' (id=sam_h)
2020-04-22 22:59:04,651 INFO [ProfilesDefinitionParser] Added profile 'Samsung TV / player (J-series)' (id=sam_j)
2020-04-22 22:59:04,652 INFO [ProfilesDefinitionParser] Added profile 'Samsung TV / player (M-series)' (id=sam_m)
2020-04-22 22:59:04,686 INFO [ProfilesDefinitionParser] Added profile 'Samsung TV / player (E/F-series)' (id=sam_ef)
2020-04-22 22:59:04,687 INFO [ProfilesDefinitionParser] Added profile 'Samsung TV / player (C/D-series)' (id=7)
2020-04-22 22:59:04,688 INFO [ProfilesDefinitionParser] Added profile 'LG TV / player' (id=8)
2020-04-22 22:59:04,689 INFO [ProfilesDefinitionParser] Added profile 'Sony Bravia TV (2012)' (id=sony2012)
2020-04-22 22:59:04,690 INFO [ProfilesDefinitionParser] Added profile 'Sony Bravia TV (2013/14)' (id=sony2013)
2020-04-22 22:59:04,690 INFO [ProfilesDefinitionParser] Added profile 'Sony BDP-Sx100 (2013)' (id=bdp2013)
2020-04-22 22:59:04,691 INFO [ProfilesDefinitionParser] Added profile 'Sony BDP-Sx90 (2012)' (id=bdp2012)
2020-04-22 22:59:04,691 INFO [ProfilesDefinitionParser] Added profile 'Sony BDP-Sx70/SMP-N100 (2010)' (id=bdp2010)
2020-04-22 22:59:04,691 INFO [ProfilesDefinitionParser] Added profile 'Sony BDP-Sx70/SMP-N100 (2010) - US' (id=bdp2010us)
2020-04-22 22:59:04,692 INFO [ProfilesDefinitionParser] Added profile 'Sony BDP-Sx80/SMP-N200 (2011)' (id=bdp2011)
2020-04-22 22:59:04,692 INFO [ProfilesDefinitionParser] Added profile 'Toshiba REGZA' (id=13)
2020-04-22 22:59:04,692 INFO [ProfilesDefinitionParser] Added profile 'Toshiba REGZA 2012-' (id=tosh2012)
2020-04-22 22:59:04,692 INFO [ProfilesDefinitionParser] Added profile 'WDTV Live' (id=14)
2020-04-22 22:59:04,693 INFO [ProfilesDefinitionParser] Added profile 'LaCie LaCinema Media Player' (id=15)
2020-04-22 22:59:04,693 INFO [ProfilesDefinitionParser] Added profile 'Manta WIFI Centre' (id=16)
2020-04-22 22:59:04,693 INFO [ProfilesDefinitionParser] Added profile 'Pure Flow' (id=17)
2020-04-22 22:59:04,694 INFO [ProfilesDefinitionParser] Added profile 'Sharp Aquos' (id=18)
2020-04-22 22:59:04,694 INFO [ProfilesDefinitionParser] Added profile 'Sony Bravia TV (2011)' (id=sony2011)
2020-04-22 22:59:04,694 INFO [ProfilesDefinitionParser] Added profile 'Sony Bravia TV (2010)' (id=sony2010)
2020-04-22 22:59:04,694 INFO [ProfilesDefinitionParser] Added profile 'Philips (2010-)' (id=plps2010)
2020-04-22 22:59:04,695 INFO [ProfilesDefinitionParser] Added profile 'Philips (2009)' (id=20)
2020-04-22 22:59:04,695 INFO [ProfilesDefinitionParser] Added profile 'Sony Bravia TV (2009)' (id=sony2009)
2020-04-22 22:59:04,695 INFO [ProfilesDefinitionParser] Added profile 'Denon AVR' (id=22)
2020-04-22 22:59:04,696 INFO [ProfilesDefinitionParser] Added profile 'Panasonic Viera (2013)' (id=viera2013)
2020-04-22 22:59:04,697 INFO [ProfilesDefinitionParser] Added profile 'Panasonic Viera G/GT/DT/UT/VT (2011/2012)' (id=viera2011a)
2020-04-22 22:59:04,697 INFO [ProfilesDefinitionParser] Added profile 'Panasonic Viera E/S/ST/VT (2011)' (id=viera2011)
2020-04-22 22:59:04,697 INFO [ProfilesDefinitionParser] Added profile 'Panasonic Viera (2010)' (id=viera2010)
2020-04-22 22:59:04,697 INFO [ProfilesDefinitionParser] Added profile 'Panasonic Viera (2009)' (id=viera2009)
2020-04-22 22:59:04,698 INFO [ProfilesDefinitionParser] Added profile 'Sony Bravia TV (2012) - US' (id=sony2012us)
2020-04-22 22:59:04,698 INFO [ProfilesDefinitionParser] Added profile 'Sony Bravia TV (2011) - US' (id=sony2011us)
2020-04-22 22:59:04,699 INFO [ProfilesDefinitionParser] Added profile 'Sony AVReceiver STR' (id=SonySTR)
2020-04-22 22:59:04,699 INFO [ProfilesDefinitionParser] Added profile 'Sony Audio CMT' (id=SonyCMT)
2020-04-22 22:59:04,699 INFO [ProfilesDefinitionParser] Added profile 'Vizio TV' (id=viziotv)
2020-04-22 22:59:04,699 INFO [ProfilesDefinitionParser] Added profile 'Panasonic BD player' (id=panasonicBDT220)
2020-04-22 22:59:04,699 INFO [ProfilesDefinitionParser] Added profile 'Philips NP Streamium' (id=philips_streamium)
2020-04-22 22:59:04,700 INFO [ProfilesDefinitionParser] Added profile 'Chaneru' (id=roku)
2020-04-22 22:59:04,700 INFO [ProfilesDefinitionParser] Added profile 'Roku Media Player' (id=RokuMPApp)
2020-04-22 22:59:04,701 INFO [ProfilesDefinitionParser] Added profile 'Roku 4K Media Player (2016+)' (id=Roku4kMPApp)
2020-04-22 22:59:04,701 INFO [ProfilesDefinitionParser] Added profile 'Roku 1080 Media Player (2016+)' (id=RokuNo4kApp)
2020-04-22 22:59:04,701 INFO [ProfilesDefinitionParser] Added profile 'Roku TV (non 4K)' (id=RokuTV)
2020-04-22 22:59:04,702 INFO [ProfilesDefinitionParser] Added profile 'Roku 4K TV' (id=Roku4kTV)
2020-04-22 22:59:04,766 INFO [ProfilesDefinitionParser] Added profile 'Roku 4K Media Player w/MPEG2' (id=Roku4kMPM2)
2020-04-22 22:59:04,767 INFO [ProfilesDefinitionParser] Added profile 'Yamaha BD-A1020/BD-A1010' (id=YamBD)
2020-04-22 22:59:04,768 INFO [ProfilesDefinitionParser] Added profile 'Telenet Yelo TV' (id=TNDC)
2020-04-22 22:59:04,769 INFO [ProfilesDefinitionParser] Added profile 'Xbox One S/Xbox One X' (id=xbox_one_s_x)
2020-04-22 22:59:04,770 INFO [ProfilesDefinitionParser] Added profile 'Xbox One' (id=xbox_one)
2020-04-22 22:59:04,770 INFO [ProfilesDefinitionParser] Added profile 'Raumfeld' (id=raumfeld)
2020-04-22 22:59:04,772 INFO [ProfileManager] Loading profiles from file /application-profiles.xml
2020-04-22 22:59:04,921 INFO [ProfilesDefinitionParser] Parsing Profiles definition
2020-04-22 22:59:04,922 INFO [ProfilesDefinitionParser] Added profile 'Flash player' (id=flv_player)
2020-04-22 22:59:04,939 INFO [ProfilesDefinitionParser] Added profile 'HTML5' (id=html5)
2020-04-22 22:59:04,940 INFO [ProfilesDefinitionParser] Added profile 'HTML5 Mobile' (id=html5_mobile)
2020-04-22 22:59:04,941 INFO [ProfilesDefinitionParser] Added profile 'ServiiGo (Standard)' (id=serviigo_standard)
2020-04-22 22:59:04,941 INFO [ProfilesDefinitionParser] Added profile 'ServiiGo (Legacy Devices)' (id=serviigo)
2020-04-22 22:59:04,941 INFO [ProfilesDefinitionParser] Added profile 'ServiiGo (HLS)' (id=serviigo_hls)
2020-04-22 22:59:04,942 INFO [ProfilesDefinitionParser] Added profile 'ServiiGo (Google TV)' (id=serviigo_gtv)
2020-04-22 22:59:04,942 INFO [ProfilesDefinitionParser] Added profile 'Google Cast' (id=googlecast)
2020-04-22 22:59:04,943 INFO [ProfilesDefinitionParser] Added profile 'Chromecast' (id=chromecast)
2020-04-22 22:59:04,944 INFO [ProfilesDefinitionParser] Added profile 'Alexa' (id=alexa)
2020-04-22 22:59:04,945 INFO [ProfileManager] User profiles definition (user-profiles.xml) not found, using built-in profiles only
2020-04-22 22:59:04,948 INFO [WebServer] WebServer starting on port 8895
2020-04-22 22:59:05,864 INFO [Device] Updated bound IP address of Device with UUID: 8dee68fe-0370-3fc8-a5f5-ae4a1fb10a65, bound address: 10.8.0.34
2020-04-22 22:59:05,867 INFO [RendererSearchSender] Starting Renderer searcher process
2020-04-22 22:59:05,868 INFO [EventDispatcher] Starting EventDispatcher
2020-04-22 22:59:05,868 INFO [DiscoveryAdvertisementNotifier] Starting DiscoveryAdvertisementNotifier
2020-04-22 22:59:05,868 INFO [EventSubscriptionExpirationChecker] Starting EventSubscriptionExpirationChecker
2020-04-22 22:59:06,643 INFO [DiscoverySSDPMessageListener] Starting DiscoverySSDPMessageListener using interface eth8 (TAP-NordVPN Windows Adapter V9) and address 10.8.0.34, timeout = 0
<<

atc98092

User avatar

DLNA master

Posts: 3959

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Wed Apr 22, 2020 9:19 pm

Re: Cannot connect to the server, it doesn't seem to be runn

But that's not the complete log. there's far more information available, and we need to see how it's locating and identifying your media to see if we can determine why you are seeing the same title multiple times. Please upload the complete log as an attachment to your post.

From the little I can see there it appears you may be running a VPN on the computer, and that has to potential to cause problems with DLNA connectivity. The full log should offer more info.

Thanks!
Dan

Samsung NU7100 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 8 gig ram, Windows 10 Pro, 22 TB hard drive space | Test server Windows 10 Pro, AMD Phenom II X4 965, 8 gig ram

HOWTO: Enable debug logging HOWTO: Identify media file contents

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