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'This folder is not currently available or cannot be read'

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mikethep

Serviio newbie

Posts: 3

Joined: Thu Apr 23, 2020 7:17 am

Post Tue May 05, 2020 9:44 pm

'This folder is not currently available or cannot be read'

Hello, newbie here. Serviio has been running fine on my LG TV, using video files on a WD HDD connected to my MacBook Pro 2018 running Os 10.15.3. Suddenly tonight nothing will play on the TV and I'm getting the above error message on the Shared Folders page. There's nothing wrong with the HDD though - the MBP is seeing it fine, and VLC will happily play any file on it - mostly .mp4 with the occasional .mkv . I upgraded to 2.1 yesterday, don't know if that's relevant.

Would be grateful for any advice.
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atc98092

User avatar

DLNA master

Posts: 4072

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Tue May 05, 2020 11:51 pm

Re: 'This folder is not currently available or cannot be rea

That sounds like a permissions issue between Serviio and the external drive. I don't know enough about MacOS (as in nothing), so I can't offer any idea what to check. But it does sound like an update (Apple?) might have changed permissions for an attached device.
Dan

Samsung NU7100 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 8 gig ram, Windows 10 Pro, 22 TB hard drive space | Test server Windows 10 Pro, AMD Phenom II X4 965, 8 gig ram

HOWTO: Enable debug logging HOWTO: Identify media file contents
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mikethep

Serviio newbie

Posts: 3

Joined: Thu Apr 23, 2020 7:17 am

Post Wed May 06, 2020 12:41 pm

Re: 'This folder is not currently available or cannot be rea

Hello, thanks for replying. Nothing had changed with permissions. But I ran the disk through Disk Utility and it turned out that it was failing. Need to do some quick backing up! Interesting that Serviio spotted it before the OS did...
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zip

User avatar

Serviio developer / Site Admin

Posts: 17152

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Thu May 07, 2020 4:40 pm

Re: 'This folder is not currently available or cannot be rea

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mikethep

Serviio newbie

Posts: 3

Joined: Thu Apr 23, 2020 7:17 am

Post Thu May 07, 2020 9:08 pm

Re: 'This folder is not currently available or cannot be rea

Yes I am. I used that link to set up a new external HDD, which is working fine. Thanks.
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atc98092

User avatar

DLNA master

Posts: 4072

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Wed Jun 24, 2020 2:36 am

Re: 'This folder is not currently available or cannot be rea

NIGASIAQA wrote:That sounds like a permissions issue between Serviio and the external drive. I don't know enough about MacOS (as in nothing), so I can't offer any idea what to check. But it does sound like an update (Apple?) might have changed permissions for an attached device.


Yes, it's a permissions issue. But it's Java permissions, not the drive specifically itself. It's something that Apple changed on a recent MacOS update.
Dan

Samsung NU7100 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: Intel i5-6400, 8 gig ram, Windows 10 Pro, 22 TB hard drive space | Test server Windows 10 Pro, AMD Phenom II X4 965, 8 gig ram

HOWTO: Enable debug logging HOWTO: Identify media file contents

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