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Disconnect Serviio

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masterdex

Serviio newbie

Posts: 3

Joined: Sat Jan 16, 2021 5:04 pm

Post Sat Jan 16, 2021 5:07 pm

Disconnect Serviio

Image

Hi all !

As you can see, since last night, I can't get Serviio to work anymore because it doesn't want to connect to the server. However, I did not make any changes, etc ... I have a recent Sony TV and I had no problems until then.

Thank you in advance !!
MasterDex.
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atc98092

User avatar

DLNA master

Posts: 5436

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Sat Jan 16, 2021 7:49 pm

Re: Disconnect Serviio

First thing to look at is the Serviio log. On Windows, it's located at C:\Program Files\Serviio\log. You're looking for the most recent startup entries, which will be at the end of the file. There might be an error message to help identify the issue, or it might show that Serviio is running and something else is blocking access.
Dan

LG NANO85 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: AMD Ryzen 5 5600GT, 32 gig ram, Windows 11 Pro, 22 TB hard drive space | Test server: Intel i5-6400, 16 gig ram, Windows 10 Pro

HOWTO: Enable debug logging HOWTO: Identify media file contents
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masterdex

Serviio newbie

Posts: 3

Joined: Sat Jan 16, 2021 5:04 pm

Post Sun Jan 17, 2021 5:27 pm

Re: Disconnect Serviio

Hello !
Thank you for your quick reply ! So, I looked for the files that you told me what to do next? I'll copy / paste the topo is that it?
Then I noticed a strange thing ... Since Friday, Serviio has been running around 8 p.m. in the evening, normal? Something a counter, or?

Thank you in advance !

Thank's!
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atc98092

User avatar

DLNA master

Posts: 5436

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Sun Jan 17, 2021 6:30 pm

Re: Disconnect Serviio

You can post your log here as an attachment. It's best we see the entire thing.

I'm not certain what you mean by Serviio being "running" at 8 PM. Normally, Serviio is always running as a service in the background.
Dan

LG NANO85 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: AMD Ryzen 5 5600GT, 32 gig ram, Windows 11 Pro, 22 TB hard drive space | Test server: Intel i5-6400, 16 gig ram, Windows 10 Pro

HOWTO: Enable debug logging HOWTO: Identify media file contents
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masterdex

Serviio newbie

Posts: 3

Joined: Sat Jan 16, 2021 5:04 pm

Post Sun Jan 17, 2021 7:03 pm

Re: Disconnect Serviio

Here I put the attachment! :)
Attachments
serviio.log
(94.25 KiB) Downloaded 401 times
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atc98092

User avatar

DLNA master

Posts: 5436

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Mon Jan 18, 2021 4:14 am

Re: Disconnect Serviio

Thank you for that. Everything I can see in the log looks normal. Serviio is starting and running as it should. I see nothing that would indicate Serviio is not available in your network. There are error messages about adding port mapping to your router. That is probably from you having the box checked in the Serviio console to automatically configure your router to allow incoming Internet connections. Uncheck that box and those warnings should go away, and you can manually add a port forwarding rule to your router if you desire to access Serviio from the Internet. Not all routers will permit a networked device to create a port map, and that would explain the error.

Now, based on the screenshot you included in the first post, something is wrong with your router port forwarding for Serviio. I notice that Serviio is binding to a second Ethernet port on your computer, or at least it's labeled ETH2. It's using an IP address of 192.168.123.1, which is a highly unusual IP address for a computer. Usually the .1 address is used by the router that connects to the Internet. If you do have more than one network adapter in your computer, Serviio might have attached itself to the wrong one. Determine exactly which adapter it should be using, and the IP address of that adapter. Then go in the Serviio console to the bottom of the Status page. There you will see the Bound IP address box. By default it is set to Automatically Detected. You can click that box and manually select the correct network adapter, again assuming you have more than one available. The dropdown box will list the IP address of every active network adapter on the computer.
Dan

LG NANO85 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: AMD Ryzen 5 5600GT, 32 gig ram, Windows 11 Pro, 22 TB hard drive space | Test server: Intel i5-6400, 16 gig ram, Windows 10 Pro

HOWTO: Enable debug logging HOWTO: Identify media file contents

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