way to manage unsupported files

I just started with Serviio and noticed that several movies are not in my database. After discovering detailed log (DEBUG) I noticed on some "audio codec not supported" or similar message. First, it seems a bit odd to me that those are simply skipped instead left somehow in database but not playable. But if it must be like that, is there at least a way to put them somewhere visible? Turning DEBUG on and off, restarting Serviio service and then going back only to see why newly added file is not listed is not something I would like to do often.

[moltra]

you can tweak the render profile that you are using so that it can see an play almost everything. Look at the transcoding group here in the forums and it explains it. Or you can post information on what you are playing it on and then the info from the video (see signature) and someone will help you with the profile.

But files are not even added to library so I guess it is far before transcoding profiles are used? You're saying that process of adding files to library actually depends on active profiles?

[moltra]

No all files are added, it is just that your render cannot see them. Try a software render and see if you can see them there. Also please attach your serviio.log here so we can look at it.

[zip]

You're right. Files are not added to the library if some basic technical metadata cannot be retrieved. Transcoding won't help. However this case should be quite rare, with Serviio supporting more and more formats now. You can create a bitbucket ticket if you want to change the logging level for this.

I also expected that it is rare but I have at least 2 cases... should I post ffmpeg -i of those here? Maybe topic should be moved, at least this part not related to feature request.

[zip]

yep, post ffmpeg -i to see if support is planned, otherwise we can create a ticket for it

Here is one with unsupported audio codec:

  Code:

FFmpeg version UNKNOWN, Copyright (c) 2000-2011 the FFmpeg developers
  built on Jan 10 2011 21:46:22 with gcc 4.4.2
  configuration: --enable-static --disable-shared --disable-shared --disable-ffp
lay --disable-ffserver --enable-memalign-hack --enable-libmp3lame --arch=x86 --e
nable-runtime-cpudetect --enable-w32threads --target-os=mingw32 --cross-prefix=i
686-mingw32-
  libavutil     50.36. 0 / 50.36. 0
  libavcore      0.16. 0 /  0.16. 0
  libavcodec    52.108. 0 / 52.108. 0
  libavformat   52.92. 0 / 52.92. 0
  libavdevice   52. 2. 3 / 52. 2. 3
  libavfilter    1.72. 0 /  1.72. 0
  libswscale     0.12. 0 /  0.12. 0
[matroska,webm @ 003dbd00] Estimating duration from bitrate, this may be inaccur
ate

Seems stream 0 codec frame rate differs from container frame rate: 47.95 (200000
00/417083) -> 23.98 (20000000/834166)
Input #0, matroska,webm, from 'd:\torrents\MyMovie.2010.BluRay.1080p.DTS.x264
-CHD\MyMovie.2010.BluRay.1080p.DTS.x264-CHD.mkv':
  Duration: 01:48:07.52, start: 0.000000, bitrate: 1536 kb/s
    Stream #0.0(eng): Video: h264, yuv420p, 1920x800, PAR 1:1 DAR 12:5, 23.98 fp
s, 23.98 tbr, 1k tbn, 47.95 tbc
    Metadata:
      title           : MyMovie.2010
    Stream #0.1(eng): Audio: dca, 48000 Hz, 5.1, s16, 1536 kb/s
    Metadata:
      title           : DTS-CORE 1536K

[zip]

this should be supported (dca = DTS)

here is detail log where it skipped adding to library:

  Code:

2011-07-03 20:32:04,300 DEBUG [LibraryAdditionsCheckerThread] File not in Library, will add it
2011-07-03 20:32:04,300 DEBUG [VideoExtractionStrategy] Extracting metadata of video file: d:\torrents\MyVideo.2010.BluRay.1080p.DTS.x264-CHD\MyVideo.2010.BluRay.1080p.DTS.x264-CHD.mkv
2011-07-03 20:32:04,300 DEBUG [FFMPEGWrapper] Invoking FFMPEG to retrieve media information for file: d:\torrents\MyVideo.2010.BluRay.1080p.DTS.x264-CHD\MyVideo.2010.BluRay.1080p.DTS.x264-CHD.mkv
2011-07-03 20:32:04,301 DEBUG [MediaItemDAOImpl] Getting file of media item 27275
2011-07-03 20:32:04,301 DEBUG [ProcessExecutor] Starting C:\Program Files (x86)\Serviio\bin\\..\lib/ffmpeg.exe -i d:\torrents\MyVideo.2010.BluRay.1080p.DTS.x264-CHD\MyVideo.2010.BluRay.1080p.DTS.x264-CHD.mkv
2011-07-03 20:32:04,304 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 27275) and extractor EMBEDDED
2011-07-03 20:32:04,307 DEBUG [MetadataDescriptorDAOImpl] Reading MetadataDescriptor for MediaItem (id = 27275) and extractor COVER_IMAGE_IN_FOLDER
2011-07-03 20:32:04,382 DEBUG [LibraryManager] Skipping processing metadata for an unsupported file. Message: Unknown audio codec.

And here is anotherone, again dts:

  Code:

FFmpeg version UNKNOWN, Copyright (c) 2000-2011 the FFmpeg developers
  built on Jan 10 2011 21:46:22 with gcc 4.4.2
  configuration: --enable-static --disable-shared --disable-shared --disable-ffp
lay --disable-ffserver --enable-memalign-hack --enable-libmp3lame --arch=x86 --e
nable-runtime-cpudetect --enable-w32threads --target-os=mingw32 --cross-prefix=i
686-mingw32-
  libavutil     50.36. 0 / 50.36. 0
  libavcore      0.16. 0 /  0.16. 0
  libavcodec    52.108. 0 / 52.108. 0
  libavformat   52.92. 0 / 52.92. 0
  libavdevice   52. 2. 3 / 52. 2. 3
  libavfilter    1.72. 0 /  1.72. 0
  libswscale     0.12. 0 /  0.12. 0
[matroska,webm @ 003abd50] max_analyze_duration reached
[matroska,webm @ 003abd50] Estimating duration from bitrate, this may be inaccur
ate

Seems stream 0 codec frame rate differs from container frame rate: 50.00 (50/1)
-> 500.00 (500/1)
Input #0, matroska,webm, from 'd:\torrents\MyMovie.2003.1080i.HDTV.DTS.x264
.JUGGALOTUS420\MyMovie.2003.1080i.HDTV.DTS.x264.JUGGALOTUS420.mkv':
  Duration: 01:36:16.60, start: 0.000000, bitrate: 1536 kb/s
    Stream #0.0(eng): Video: h264, yuv420p, 1920x1080, PAR 1:1 DAR 16:9, 25 fps,
 500 tbr, 1k tbn, 50 tbc
    Metadata:
      title           : MyMovie.2003.1080i.HDTV.DTS.x264-Z@X
    Stream #0.1(eng): Audio: dca, 48000 Hz, 5.1, s16, 1536 kb/s
    Metadata:
      title           : MyMovie.2003.1080i.HDTV.DTS.x264-Z@X-DTS
    Stream #0.2(eng): Subtitle: [0][0][0][0] / 0x0000
    Metadata:
      title           : MyMovie.2003.1080i.HDTV.DTS.x264-Z@X-English
    Stream #0.3(dan): Subtitle: [0][0][0][0] / 0x0000
    Metadata:
      title           : MyMovie.2003.1080i.HDTV.DTS.x264-Z@X-Danish
    Stream #0.4(slo): Subtitle: [0][0][0][0] / 0x0000
    Metadata:
      title           : MyMovie.2003.1080i.HDTV.DTS.x264-Z@X-Slovak
    Stream #0.5(swe): Subtitle: [0][0][0][0] / 0x0000
    Metadata:
      title           : MyMovie.2003.1080i.HDTV.DTS.x264-Z@X-Swedish
    Stream #0.6(ara): Subtitle: [0][0][0][0] / 0x0000
    Metadata:
      title           : MyMovie.2003.1080i.HDTV.DTS.x264-Z@X-Arabic
At least one output file must be specified

[zip]

Ok, I'll have a look

[zip]

it works for me.. do you have any mkv with DTS that is recognized?

I found one DTS that works ok:

  Code:

FFmpeg version UNKNOWN, Copyright (c) 2000-2011 the FFmpeg developers
  built on Jan 10 2011 21:46:22 with gcc 4.4.2
  configuration: --enable-static --disable-shared --disable-shared --disable-ffp
lay --disable-ffserver --enable-memalign-hack --enable-libmp3lame --arch=x86 --e
nable-runtime-cpudetect --enable-w32threads --target-os=mingw32 --cross-prefix=i
686-mingw32-
  libavutil     50.36. 0 / 50.36. 0
  libavcore      0.16. 0 /  0.16. 0
  libavcodec    52.108. 0 / 52.108. 0
  libavformat   52.92. 0 / 52.92. 0
  libavdevice   52. 2. 3 / 52. 2. 3
  libavfilter    1.72. 0 /  1.72. 0
  libswscale     0.12. 0 /  0.12. 0
[matroska,webm @ 010bbcc0] max_analyze_duration reached
[matroska,webm @ 010bbcc0] Estimating duration from bitrate, this may be inaccur
ate

Seems stream 0 codec frame rate differs from container frame rate: 47.95 (500000
0/104271) -> 23.98 (5000000/208542)
Input #0, matroska,webm, from 'd:\torrents\Movie2\Movie2.1080p.DTS.dxva.x264-FLAW
L3SS.mkv':
  Duration: 01:32:15.83, start: 0.000000, bitrate: 1536 kb/s
    Stream #0.0(eng): Video: h264, yuv420p, 1920x1040 [PAR 1:1 DAR 24:13], 23.98
 fps, 23.98 tbr, 1k tbn, 47.95 tbc
    Stream #0.1(eng): Audio: dca, 48000 Hz, 5.1, s16, 1536 kb/s
    Stream #0.2(eng): Subtitle: dvdsub

BTW, those two files are the only files in my library (about 50 movies) that fail importing into DB.

[zip]

I tried to run these through my tests and both passed.... I'm lost.

Now I'm lost even more. I was away for couple of days, haven't touched anything, and when i cam eback i noticed one of those 2 movies above in my media library on tv!
Somehow it passed by itself, without any changes to the system.

I'm completely lost, what I'm going to do now is install Servio on my laptop to see if it behaves differently than my server. I see nobody is reporting problems with Subtitles and those things and i do, so it is either server config or brand new firmware on TVs as both are bought only few weeks ago.

I installed Serviio on my Linux laptop and all movies passed there ok from first time. On the other hand, second movie passed on my windows server too, all by itself. So, problem seems resolved although I'm completely lost and will keep an eye on this for future movies.