FAQ  •  Register  •  Login

the content can not be played due to copy protection

<<

Illico

User avatar

DLNA master

Posts: 4646

Joined: Fri Jul 23, 2010 8:08 am

Location: France

Post Mon Aug 08, 2011 1:27 pm

Re: the content can not be played due to copy protection

At the first look:

With PS3 Media Server, AVI file is delivered in native format (streaming TransferMode)
HTTP/1.1 200 OK
TransferMode.DLNA.ORG: Streaming
Content-Type: video/mpeg
ContentFeatures.DLNA.ORG: DLNA.ORG_PN=MPEG_PS_NTSC;DLNA.ORG_OP=11;DLNA.ORG_CI=0;DLNA.ORG_FLAGS=01700000000000000000000000000000
Accept-Ranges: bytes
Connection: keep-alive
Server: Linux-amd64-3.0.0-39-desktop, UPnP/1.0, PMS/1.30.1


With Serviio server, "a file" (I suppose its the same that previous) is delivered with transcoding
HTTP/1.1 200 OK
Content-Type: video/mpeg
TimeSeekRange.dlna.org: npt=0.0-5318.0/5318
Date: Sat, 06 Aug 2011 18:36:37 GMT
Server: Linux, UPnP/1.0 DLNADOC/1.50, Serviio/0.5.2
Cache-control: no-cache
contentFeatures.dlna.org: DLNA.ORG_PN=MPEG_TS_SD_EU_ISO;DLNA.ORG_OP=10;DLNA.ORG_CI=1;DLNA.ORG_FLAGS=01500000000000000000000000000000
transferMode.dlna.org: Streaming
Transfer-Encoding: chunked


So not sure we could compare.

Could you find a file that must be transcoded for the PS3 too.
Illico
Sony 2010 KDL-46EX501 | BDP-S373 | SMP-N100 | Windows 8-i7 | Network DD HD-CE1.5TLU2 | Livebox2-UHD86 | ServiiDroid | ServiiGo | BubbleUPnP
Serviio beta tester - Moderator
<<

Gustavo

Serviio newbie

Posts: 14

Joined: Sat Jul 30, 2011 1:19 am

Post Tue Aug 09, 2011 3:20 am

Re: the content can not be played due to copy protection

Illico wrote:At the first look:

With PS3 Media Server, AVI file is delivered in native format (streaming TransferMode)
HTTP/1.1 200 OK
TransferMode.DLNA.ORG: Streaming
Content-Type: video/mpeg
ContentFeatures.DLNA.ORG: DLNA.ORG_PN=MPEG_PS_NTSC;DLNA.ORG_OP=11;DLNA.ORG_CI=0;DLNA.ORG_FLAGS=01700000000000000000000000000000
Accept-Ranges: bytes
Connection: keep-alive
Server: Linux-amd64-3.0.0-39-desktop, UPnP/1.0, PMS/1.30.1


Hmm... this is odd. I thougth my TV didn't play avi files. At least it didn't recognise any avi file I have when I use XBMC as a Media Server.


With Serviio server, "a file" (I suppose its the same that previous) is delivered with transcoding


Yes, it's the same file.


Could you find a file that must be transcoded for the PS3 too.


I did another test, this time using an mkv file. Serviio converts it (if I'm correct) to an AVC TS, while PS3 Media Server converts it to an MPEG2 steam. As in the other cases, with Serviio, the copy protection message is been shown, but with PS3 Media Server it isn't. I've attached the Wireshark logs for the 2 cases. I removed the binary data just to keep the files small. I hope I've not removed any useful information. I've also attached the Serviio log, just in the case it can help.
Attachments
serviio.log
Serviio log
(99.45 KiB) Downloaded 537 times
BraviaPS3MediaServer.txt
Wireshark log when playing an mkv file using PS3 Media Server
(9.65 KiB) Downloaded 566 times
BraviaServiio.txt
Wireshark log when playing an mkv file using Serviio
(5.13 KiB) Downloaded 560 times
<<

Illico

User avatar

DLNA master

Posts: 4646

Joined: Fri Jul 23, 2010 8:08 am

Location: France

Post Tue Aug 09, 2011 11:59 am

Re: the content can not be played due to copy protection

Thanks but this is the same result.

The mkv file is delivered in native format with ps3 media server:
HEAD /get/0$0$26$0/Vals+con+Bashir+%5BBlu+Ray+720+x264+DUAL+Ac3-DTS+Subs%5D+%5BGrupo+HD-Spain%5D.mkv HTTP/1.1
getcontentFeatures.dlna.org: 1
Pragma: getIfoFileURI.dlna.org
transferMode.dlna.org: Streaming
X-AV-Physical-Unit-Info: pa="BRAVIA KDL-32EX525";
X-AV-Client-Info: av=5.0; cn="Sony Corporation"; mn="BRAVIA KDL-32EX525"; mv="1.7";
Host: 192.168.100.103:5001

HTTP/1.1 200 OK
TransferMode.DLNA.ORG: Streaming
Content-Type: video/mpeg
ContentFeatures.DLNA.ORG: DLNA.ORG_PN=MPEG_PS_NTSC;DLNA.ORG_OP=11;DLNA.ORG_CI=0;DLNA.ORG_FLAGS=01700000000000000000000000000000
Accept-Ranges: bytes
Connection: keep-alive
Server: Linux-amd64-3.0.0-39-desktop, UPnP/1.0, PMS/1.30.1


With serviio, the file is transcoded:
HEAD /resource/16/MEDIA_ITEM/AVC_TS_MP_HD_AC3_ISO$0 HTTP/1.1
getcontentFeatures.dlna.org: 1
Pragma: getIfoFileURI.dlna.org
transferMode.dlna.org: Streaming
X-AV-Physical-Unit-Info: pa="BRAVIA KDL-32EX525";
X-AV-Client-Info: av=5.0; cn="Sony Corporation"; mn="BRAVIA KDL-32EX525"; mv="1.7";
Host: 192.168.100.103:8895

HTTP/1.1 200 OK
Content-Type: video/mpeg
Date: Tue, 09 Aug 2011 02:29:43 GMT
Server: Linux, UPnP/1.0 DLNADOC/1.50, Serviio/0.5.2
Cache-control: no-cache
contentFeatures.dlna.org: DLNA.ORG_PN=AVC_TS_HD_24_AC3_ISO;DLNA.ORG_OP=10;DLNA.ORG_CI=1;DLNA.ORG_FLAGS=01500000000000000000000000000000
transferMode.dlna.org: Streaming
Content-Length: 0
Illico
Sony 2010 KDL-46EX501 | BDP-S373 | SMP-N100 | Windows 8-i7 | Network DD HD-CE1.5TLU2 | Livebox2-UHD86 | ServiiDroid | ServiiGo | BubbleUPnP
Serviio beta tester - Moderator
<<

zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Tue Aug 09, 2011 12:32 pm

Re: the content can not be played due to copy protection

it probably is not delivered in native format (says it's mpeg2), but PS3MS doesn't set the flag
<<

Gustavo

Serviio newbie

Posts: 14

Joined: Sat Jul 30, 2011 1:19 am

Post Tue Aug 09, 2011 12:40 pm

Re: the content can not be played due to copy protection

I think I'm not understanding it. What do you mean by "delivered in native format"? If it means PS3 Media Server is delivering the mkv file "as it is", I think it's not possible since my TV can't play any mkv file at all, and it does play what it's streamed by PMS. Also, my TV sees it as an MPEG2 stream when using PMS, although the video in the mkv file is encoded in AVC (since PMS is made with Playstation 3 in mind, and PS3 doesn't recognise AVC encoding).

Furthermore, Serviio isn't really transcoding the file: it is just unpacking the mkv file and packing it again in a transport stream (or something similar), since it is not decoding and recoding the video (it remains AVC, and that is exactly its more desirable feature, what make it much better than other media servers I tried before). So, as long as I can understand, if there's a program that is doing a full transcode, it must be PMS. But I'm not sure I'm right, maybe I'm not understanding the problem...

Isn't that possible that PMS is hiding the information that the file is being transcoded just to avoid problems like the one I'm having? It could then explain why files delivered with PMS don't make my TV show that annoying message. And It could also explain why 2 movies I'm pretty sure my TV can't play natively (the former avi file and the mkv file) are being shown as delivered in native format.
<<

zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Tue Aug 09, 2011 12:46 pm

Re: the content can not be played due to copy protection

that might be right what you're saying. Although it's weird that it's only 2 of you with the problem - unless it's region related
<<

Illico

User avatar

DLNA master

Posts: 4646

Joined: Fri Jul 23, 2010 8:08 am

Location: France

Post Tue Aug 09, 2011 2:02 pm

Re: the content can not be played due to copy protection

Gustavo you're right, when transcoding flag is set (DLNA.ORG_CI=1), there were probably a protection mecanism enabled in the TV (message).
PS3MedisaServer is not really DLNA compliant ;)
Zip could it be possible, soon, to test without the transcoding flag enabled?
Illico
Sony 2010 KDL-46EX501 | BDP-S373 | SMP-N100 | Windows 8-i7 | Network DD HD-CE1.5TLU2 | Livebox2-UHD86 | ServiiDroid | ServiiGo | BubbleUPnP
Serviio beta tester - Moderator
<<

Gustavo

Serviio newbie

Posts: 14

Joined: Sat Jul 30, 2011 1:19 am

Post Tue Aug 09, 2011 2:30 pm

Re: the content can not be played due to copy protection

zip wrote:that might be right what you're saying. Although it's weird that it's only 2 of you with the problem - unless it's region related


It's not impossible that it's a problem related to my region, but it's weird if it is the case. Nevertheless, although "joseneigodoi" didn't post any other information since he opened the thread, I can say Josenei Godói is a Brazilian name and probably he has a Brazilian model.
<<

Gustavo

Serviio newbie

Posts: 14

Joined: Sat Jul 30, 2011 1:19 am

Post Tue Aug 09, 2011 2:34 pm

Re: the content can not be played due to copy protection

Illico wrote:Gustavo you're right, when transcoding flag is set (DLNA.ORG_CI=1), there were probably a protection mecanism enabled in the TV (message).
PS3MedisaServer is not really DLNA compliant ;)
Zip could it be possible, soon, to test without the transcoding flag enabled?


If you could make a version that doesn't set the transcoding flag, I can test if the message is not shown and give you feedback.
Thanks for helping.
<<

zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Tue Aug 09, 2011 3:03 pm

Re: the content can not be played due to copy protection

Illico wrote:Zip could it be possible, soon, to test without the transcoding flag enabled?

I doubt it. They should fix their DLNA implementation. You might want to contact a local Sony support team or post on their forums if they can confirm this is the problem.

Also you might want to try adding this to your profile

  Code:
<ProtocolInfo>simple</ProtocolInfo>


It'll just use basic resource description (ie it wont include all the flags), but it might cause further problems with playback.
<<

Gustavo

Serviio newbie

Posts: 14

Joined: Sat Jul 30, 2011 1:19 am

Post Fri Aug 12, 2011 1:38 am

Re: the content can not be played due to copy protection

Ok! I'll try to talk to them. With hope, they will fix this. =)

Thank you very much, guys!
<<

alsobon

Serviio newbie

Posts: 1

Joined: Sun Sep 25, 2011 6:18 pm

Location: Brasil

Post Sun Sep 25, 2011 7:00 pm

Re: the content can not be played due to copy protection

Hi.

I have the same problem.

I´m from Brasil, too.
I have a Sony CX525 and this problem only with Serviio.

Gustavo, you managed to solve the problem of this annoying message?
Any news?

Thanks.

Adriana
<<

Gustavo

Serviio newbie

Posts: 14

Joined: Sat Jul 30, 2011 1:19 am

Post Wed Sep 28, 2011 11:24 am

Re: the content can not be played due to copy protection

Hi, Adriana!

I still have this problem. I contacted Sony Brasil a month ago, but unfortunatelly since then they are refusing to put me in contact with the engineering team. I only have access to the Call Center, and they aren't of much help in this topic (actually they don't admit they have a problem at all).

Please, try to contact them. With hope, they will listen to us.

Gustavo
<<

Elias

Serviio newbie

Posts: 6

Joined: Sun Nov 06, 2011 12:29 am

Post Mon Nov 07, 2011 2:52 pm

Re: the content can not be played due to copy protection

Hello, I have the same problem. Whenever I try to watch a movie that needs transcoding, like .AVIs or .MKVs, my TV actually plays th the movie, but it displays the message, "The content cannot be played due to copy protection", on top. I have a Sony KDL-32EX525.

Is there a fix to this problem? Thanks.
<<

manuedit

Serviio newbie

Posts: 4

Joined: Fri Dec 23, 2011 5:05 pm

Post Fri Dec 23, 2011 5:14 pm

Re: the content can not be played due to copy protection

I also I have the "KDL-32EX525" with the same problem. With other DLNA this does not happen.
<<

Elias

Serviio newbie

Posts: 6

Joined: Sun Nov 06, 2011 12:29 am

Post Fri Jan 06, 2012 3:06 pm

Re: the content can not be played due to copy protection

One thing I've noticed, is that the first file that I open just after turning on the TV, does not show the message "The content cannot be played due to copy protection". But the next files do show the message. And, if I open again the first movie, the message does show up.
<<

joecav

Serviio newbie

Posts: 1

Joined: Thu Jan 19, 2012 6:52 pm

Post Thu Jan 19, 2012 6:57 pm

Re: the content can not be played due to copy protection

Hi

I too have the same problem, and I too live in Brasil. My TV is a KDL 40CX525, bought here in Brasil. All the video files I'm trying to view are .TS files which ar not copy protected. I've turned off transcoding, but that seems to make no difference. They all play, but with the annoying "copy protection" message superimposed.

I hope someone has a solution for this - because Serviio is a great utility.

Thanks

Joe
<<

carlotino

Serviio newbie

Posts: 2

Joined: Wed Mar 07, 2012 11:46 pm

Post Wed Mar 07, 2012 11:49 pm

Re: the content can not be played due to copy protection

Hi,

Same problem with a Sony Bravia KDL-32EX425... I live in Argentina.

Thanks!
<<

Elias

Serviio newbie

Posts: 6

Joined: Sun Nov 06, 2011 12:29 am

Post Sat Mar 10, 2012 2:52 pm

Re: the content can not be played due to copy protection

I just installed the latest version of Serviio, 0.6.2, and still get the "The content cannot be played due to copy protection" message.
<<

Illico

User avatar

DLNA master

Posts: 4646

Joined: Fri Jul 23, 2010 8:08 am

Location: France

Post Sat Mar 10, 2012 7:42 pm

Re: the content can not be played due to copy protection

Do you try with other DLNA server ? PS3 Media Server, Twonky, WildMedia Server,etc
Illico
Sony 2010 KDL-46EX501 | BDP-S373 | SMP-N100 | Windows 8-i7 | Network DD HD-CE1.5TLU2 | Livebox2-UHD86 | ServiiDroid | ServiiGo | BubbleUPnP
Serviio beta tester - Moderator
PreviousNext

Return to Sony

Who is online

Users browsing this forum: No registered users and 15 guests

Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group.
Designed by ST Software for PTF.