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Samsung D6000 Disconnects Randomly

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jaseydee

Serviio newbie

Posts: 1

Joined: Sat Oct 01, 2011 6:06 pm

Post Sat Oct 01, 2011 6:15 pm

Samsung D6000 Disconnects Randomly

BACKGROUND:
I have a Samsung UN46D6000, hard-wired into my D-Link router (10/100 Auto), Mac on Snow Leopard running Serviio 0.6, also hard-wired into my router. Serviio kept disconnecting from my TV (random intervals, 10 mins, 20 mins, whatever), so I exchanged the TV after spending 8+ hours with Samsung engineers - they said my motherboard was fried (I had the same issues with their AllShare software for PC). Exchanged for the same TV model - and although disconnects aren't as frequent - they still seem to occur from time to time.

ISSUE:
TV will stream/display all content perfectly - however, connection will drop at random intervals. Was able to watch 3+ hours of video before experiencing a drop. Then it dropped twice in 5 minutes after that. Been watching over Serviio for over 1.5hrs right now, multiple files, no issues.

HELP?
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Mikem

Streaming enthusiast

Posts: 22

Joined: Tue Nov 15, 2011 6:50 am

Post Tue Nov 15, 2011 11:38 am

Re: Samsung D6000 Disconnects Randomly

Exactly the same problem i have. Samsung say its the codecs Bull$hit
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moltra

DLNA master

Posts: 1871

Joined: Thu Mar 24, 2011 11:00 pm

Location: Ohio USA

Post Tue Nov 15, 2011 12:42 pm

Re: Samsung D6000 Disconnects Randomly

try enabling detailed logging (see signature) and post serviio.log here next time it disconnects.
Mark
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zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Tue Nov 15, 2011 12:57 pm

Re: Samsung D6000 Disconnects Randomly

it's most likely a network issue, there are a lot of posts here. In some cases a different router helped.

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