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D6900 .mkv plays, other times do not

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karzel

Serviio newbie

Posts: 10

Joined: Fri Feb 03, 2012 1:17 pm

Post Fri Feb 03, 2012 2:35 pm

D6900 .mkv plays, other times do not

Hi,

it's my first post here, so i'd like to welcome all fans of Serviio, hello mates.

First of all, sorry for my english ;)
Second, sorry for my incompetence, but it's my first steps in this field.
I really thank you for your patience and undersanding.

After i've done upgrade my Serviio server from 0.6.1. to 0.6.2. i encounter problem with watching some .mkv files on my Samsung D6900 Plasma TV. Not with all of those files is the problem. Some plays when the other don't.
I've tried to switch off the transcoding option, but some files started to plays, while others do not.
I've also tried to with other profile, that i found on this forum, but again, some files stated to work fine (other than those before), while other still, or suddenly stopped working.
I've tried also with transcoding options, like high quality, and sound downmix ... still nothing.
I looked to transcoding temp folder and there's file transcoding-temp-1-MPEG2TS.stf but weight of it is 0 KB.

When it's not possible to watch .mkv file, i reveiveing message on my TV - "Not Supported File Format"
Some times, but not always, after that message, there's another one - "Device disconnetced, Device Name: Serviio (comp_name)", but after 1-3 minutes Serviio reappears on my TV.

There's no problem with any of .mkv files, if i copy it to, and watch through another DLNA server (miniDLNA integrated to Tomato software on my ASUS RT-N16 Router).

If i could ask you to use less complicated language as much as it's possible (in the technical sense) i will really appreciate, cause i'm really not familiar with that technology.
Thank you in advance for your help ... and for taking the time to read this ;)

best regards,
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Cerberus

User avatar

DLNA master

Posts: 4114

Joined: Sun Jan 02, 2011 5:20 pm

Location: Reading, UK

Post Fri Feb 03, 2012 2:41 pm

Re: D6900 .mkv plays, other times do not

yep this is an issue i am seeing myself and we have not found a reason for it happening yet, but we are looking into it. :)
Phil Bennett
Beta Tester Group
Wiki | FAQ

Samsung LE40C750 LCD | Samsung BD-C5900 | Sony PS3 | Windows 7 |
HowTo: Provide supported formats of a device HowTo: Record a new ticket on Bitbucket
HowTo: Provide details of a video file that doesn't play HowTo: Turn on detailed logging
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karzel

Serviio newbie

Posts: 10

Joined: Fri Feb 03, 2012 1:17 pm

Post Fri Feb 03, 2012 3:48 pm

Re: D6900 .mkv plays, other times do not

good that not only i see the problem ;) ... it means, theat there's still hope :D

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