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Help me before I loose my mind:(

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Cerberus

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DLNA master

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Joined: Sun Jan 02, 2011 5:20 pm

Location: Reading, UK

Post Mon Dec 05, 2011 6:07 pm

Re: Help me before I loose my mind:(

Think this is one i need to jump in on, what make are your routers? (make and model)

Please provide IPconfig information on you server that is not working. ( from CMD type IPconfig and copy and paste the information here )
Phil Bennett
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Bjur

Serviio newbie

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Joined: Fri Nov 18, 2011 10:57 am

Post Wed Dec 14, 2011 1:23 pm

Re: Help me before I loose my mind:(

Cerberus wrote:Think this is one i need to jump in on, what make are your routers? (make and model)

Please provide IPconfig information on you server that is not working. ( from CMD type IPconfig and copy and paste the information here )

Sorry for the long reply. I have been trying almost anything possible and can't figure it out. Have been trying to netstat and also run Wireshark which shows the broadcast SSDP.

But here are my information. Head router from ISP Zyxel 2602r-D1A. Behind that I have a normal switch where my Server (not working) is connected. I have a cable to my D-Link 655 which goes to my DLNA devices Wireless and Wired and also my other W7 clients. In DIR-655 I have enabled UpNP and multicast.

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::948c:6b1b:833:ad6%13
IPv4 Address. . . . . . . . . . . : 192.168.1.10
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1

Tunnel adapter isatap.{4096824D-29CC-4B5B-B06E-75BED84AB539}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:38fe:3740:3f57:fef5
Link-local IPv6 Address . . . . . : fe80::38fe:3740:3f57:fef5%12
Default Gateway . . . . . . . . . : ::
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Cerberus

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DLNA master

Posts: 4114

Joined: Sun Jan 02, 2011 5:20 pm

Location: Reading, UK

Post Wed Dec 14, 2011 7:31 pm

Re: Help me before I loose my mind:(

oh damn how many different routers do you need :O i counted 2 there and a switch no wonder its not working.

ok so IP of your server is 192.168.1.10 so that what need to be in the BOUND ip field in the console. We also know now from that command that its running on subnet of 255.255.255.0 which is fine and has a gateway ( the ip of teh dns ) of 192.168.1.1 again thats perfect BUT what is the IP of the devices yoour trying to connect to your serviio server (TV, BDP, etc) do they ALL fit in teh same as the server or are they as i supect different, so now you need to match teh setting of all the devices and post that here:

SERVERS Information
IPv4 Address. . . . . . . . . . . : 192.168.1.10
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1

Zxtel routers information
IPv4 Address. . . . . . . . . . . : ??????
Subnet Mask . . . . . . . . . . . : ??????
Default Gateway . . . . . . . . . : ?????

Switches information
IPv4 Address. . . . . . . . . . . : ??????
Subnet Mask . . . . . . . . . . . : ??????
Default Gateway . . . . . . . . . : ?????

D-links routers information
IPv4 Address. . . . . . . . . . . : ??????
Subnet Mask . . . . . . . . . . . : ??????
Default Gateway . . . . . . . . . : ?????

Devices (TV,BDP, etc) information
IPv4 Address. . . . . . . . . . . : ??????
Subnet Mask . . . . . . . . . . . : ??????
Default Gateway . . . . . . . . . : ?????


then we can try and work out whats happening. a connection tree might also be useful here so we know what is connected to what ( example one is included below ).

simple network tree.JPG
simple network tree.JPG (7.23 KiB) Viewed 6269 times


Straight line = wired connection
Dotted line = wireless connection
Phil Bennett
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Bjur

Serviio newbie

Posts: 16

Joined: Fri Nov 18, 2011 10:57 am

Post Thu Dec 15, 2011 1:55 pm

Re: Help me before I loose my mind:(

SUCCESS:)

I took som hours of troubleshooting, but the trouble was a defect switch. It worked but not with DLNA. A normal switch with no management. I didn't think that would be an issue but it was and now it's working...

Thanks a lot for all the help you guys provided!!!
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Cerberus

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DLNA master

Posts: 4114

Joined: Sun Jan 02, 2011 5:20 pm

Location: Reading, UK

Post Thu Dec 15, 2011 7:47 pm

Re: Help me before I loose my mind:(

welcomes that wasnt what i was aiming at as the issue but i was close :D glad you got it working.
Phil Bennett
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jackalek

Serviio newbie

Posts: 3

Joined: Sat Feb 25, 2012 9:22 pm

Post Sat Feb 25, 2012 9:37 pm

Re: Help me before I loose my mind:(

Hello.

I would like to thank you for this thread!
I've spent hours trying to get this working, Sony bravia TV and serviio.
I was trying everything, got three different computers, win 7, win 2008 r2, hours of changing settings in firewall etc. no joy.
I've similar configuration as user with problems before me.
ISP is Virginmedia UK 50meg
Modem from viring ->Ethernet to router provided by Virgin (d-link dir-615) -> Tenga switch 10/100/1000 TEG 1008 -> and here there is few devices like TV, me desktop, home server, IP camera etc.
The router has wireless capabilities, and there is few more computers connected through wireless.
The thing is no UPNP communication was going outside of switch - I'm not able to explain why is this happening, Running Intel UPNP tool on computer working on wireless I was able to see devices (like other computers running WM)
But nothing was going trough switch,
As soon as I plugged tv and my desktop to router Intel tool got it straight away!

Is anyone able to explain what is going on ?
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Cerberus

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DLNA master

Posts: 4114

Joined: Sun Jan 02, 2011 5:20 pm

Location: Reading, UK

Post Sat Feb 25, 2012 9:41 pm

Re: Help me before I loose my mind:(

jackalek wrote:Hello.

I would like to thank you for this thread!
I've spent hours trying to get this working, Sony bravia TV and serviio.
I was trying everything, got three different computers, win 7, win 2008 r2, hours of changing settings in firewall etc. no joy.
I've similar configuration as user with problems before me.
ISP is Virginmedia UK 50meg
Modem from viring ->Ethernet to router provided by Virgin (d-link dir-615) -> Tenga switch 10/100/1000 TEG 1008 -> and here there is few devices like TV, me desktop, home server, IP camera etc.
The router has wireless capabilities, and there is few more computers connected through wireless.
The thing is no UPNP communication was going outside of switch - I'm not able to explain why is this happening, Running Intel UPNP tool on computer working on wireless I was able to see devices (like other computers running WM)
But nothing was going trough switch,
As soon as I plugged tv and my desktop to router Intel tool got it straight away!

Is anyone able to explain what is going on ?


1. what port on router do you have switch connected to ?
2. port 1 ?
3. is the router even capable of having a switch linked to it ?
4. is it actualy a switch or a router yoru using a a switch?
5. if its a router have you turned of dhcp on the router your using as a switch?
Phil Bennett
Beta Tester Group
Wiki | FAQ

Samsung LE40C750 LCD | Samsung BD-C5900 | Sony PS3 | Windows 7 |
HowTo: Provide supported formats of a device HowTo: Record a new ticket on Bitbucket
HowTo: Provide details of a video file that doesn't play HowTo: Turn on detailed logging
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jabrown0604

Serviio lover

Posts: 88

Joined: Sun Jan 22, 2012 8:25 pm

Location: Illinois

Post Sat Feb 25, 2012 10:51 pm

Re: Help me before I loose my mind:(

Cerberus wrote:1. what port on router do you have switch connected to ?
2. port 1 ?
3. is the router even capable of having a switch linked to it ?
4. is it actualy a switch or a router yoru using a a switch?
5. if its a router have you turned of dhcp on the router your using as a switch?


I was just reading through this and remembered a problem I had ran into years ago with a Zyxel router. If it is a router causing the problem make sure the ports are not bridged in a strange way. I had two ports that were set up for voip, and they would not do anything media related. I could still ping IP addresses but was stuck on anything else. As soon as I removed those rules, it allowed it to work like a router should.
“Those who have succeeded at anything and don’t mention luck are kidding themselves.”
Server-Mac Mini / OS-WHS 2011 SP1 / TV/HTS-Sharp Aquos/Samsung HT-C6600
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jackalek

Serviio newbie

Posts: 3

Joined: Sat Feb 25, 2012 9:22 pm

Post Mon May 28, 2012 2:37 pm

Re: Help me before I loose my mind:(

To be honest I don't know at the moment.
I've ditched this switch for time being, never got time to investigate.
Will try to have a go with it in next few weeks.

Re your question about port number on router - I don't think it was port 1.
I think router is capable because everything else was working. the only thing witch didn't work was DLNA stuff.
According to a tin it 1gb switch attached to router, which has 4 port switch build in.

Regards
Sam
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jackalek

Serviio newbie

Posts: 3

Joined: Sat Feb 25, 2012 9:22 pm

Post Mon Mar 25, 2013 10:22 pm

Re: Help me before I loose my mind:(

An update on this topic. There is a ongoing issue with some cheap 1gbit switches. These things are supposed to be switch, doing nothing to a traffic going through.
Apparently some makes got a problem with multicast and UPNP protocol, thus blocking DLNA traffic.
I've moved recently and was setting up PS3 to stream movies from my PC, and bought myself a TP link switch (I've read reviews it does work ok with multicast).
It is working OK, problem sorted.

Thanks for the help.

Regards
Sam

Keywords: cheap, gigabit, unmanaged, switch, DLNA, multicast, UPNP,
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