BD-C5500 no playback of avi/mkv possible anymore

Hi there,

first of all I love serviio and i'm very thankful for all the work that has been put into it

Most of the times it works fine for me but now I can't seem to stream video files anymore on my Samsung Blu-Ray Player BD-C5500. The connection itself works (as does audio-playback of mp3s), I can navigate to the files in question but upon pressing play i get a few seconds of loading and the error "file not supported".

A few days ago everything worked like a charm and I can't figure out what I did to change that
What I tried so far:

- reinstalled serviio
- updated ffmpeg
- checked if the files are playable from an external hard drive (yes)
- did NOT edit the profile according to the wiki as this is only regarding problems with folder display?

here are the serviio.logs (hope I got the relevant parts)
AVI

  Code:

2012-03-25 22:21:58,964 DEBUG [WebServer] Incoming connection from /192.168.178.61:37515
2012-03-25 22:21:58,965 DEBUG [ResourceTransportRequestHandler] GET /resource/28/MEDIA_ITEM/AVI*0 HTTP/1.0, headers = [Range: bytes=0-,getcontentFeatures.dlna.org: 1,transferMode.dlna.org: Streaming,getMediaInfo.sec: 1,Host: 192.168.178.102:8895]]
2012-03-25 22:21:58,965 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.178.61
2012-03-25 22:21:58,965 DEBUG [ResourceTransportRequestHandler] Resource request accepted. Using client 'IPAddress=/192.168.178.61, Profile=Samsung TV / player (C/D-series)'
2012-03-25 22:21:58,965 DEBUG [ResourceTransportRequestHandler] Request for resource 28 and type 'MEDIA_ITEM' received
2012-03-25 22:21:58,965 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 28 (local)
2012-03-25 22:21:58,968 DEBUG [VideoDeliveryEngine] Delivering item '28' for client 'IPAddress=/192.168.178.61, Profile=Samsung TV / player (C/D-series)'
2012-03-25 22:21:58,968 DEBUG [VideoDeliveryEngine] Delivering file 'testavi.avi' in native format
2012-03-25 22:21:58,970 DEBUG [LocalContentCacheDecorator] Cleared cache (local_resetafterplay)
2012-03-25 22:21:58,970 DEBUG [ResourceTransportRequestHandler] Creating stream entity with length: 366950400
2012-03-25 22:21:58,970 DEBUG [ResourceTransportRequestHandler] Sending file back
2012-03-25 22:21:58,970 DEBUG [ResourceTransportRequestHandler] HTTP/1.1 206 Partial Content, headers = [[Content-Type: video/x-msvideo,Content-Range: bytes 0-366950399/366950400,Content-Length: 366950400,Date: Sun, 25 Mar 2012 20:21:58 GMT,Server: Windows 7, UPnP/1.0 DLNADOC/1.50, Serviio/0.6.2,Cache-control: no-cache,contentFeatures.dlna.org: DLNA.ORG_OP=01;DLNA.ORG_CI=0;DLNA.ORG_FLAGS=01500000000000000000000000000000,transferMode.dlna.org: Streaming,MediaInfo.sec: SEC_Duration=2562000;]]
2012-03-25 22:21:59,291 DEBUG [WebServer] I/O error: Connection reset by peer: socket write error
2012-03-25 22:21:59,292 DEBUG [WebServer] Incoming connection from /192.168.178.61:41684
2012-03-25 22:21:59,492 DEBUG [ResourceTransportRequestHandler] GET /resource/28/MEDIA_ITEM/AVI*0 HTTP/1.0, headers = [Range: bytes=364257422-,getcontentFeatures.dlna.org: 1,transferMode.dlna.org: Streaming,Host: 192.168.178.102:8895]]
2012-03-25 22:21:59,492 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.178.61
2012-03-25 22:21:59,492 DEBUG [ResourceTransportRequestHandler] Resource request accepted. Using client 'IPAddress=/192.168.178.61, Profile=Samsung TV / player (C/D-series)'
2012-03-25 22:21:59,493 DEBUG [ResourceTransportRequestHandler] Request for resource 28 and type 'MEDIA_ITEM' received
2012-03-25 22:21:59,493 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 28 (local)
2012-03-25 22:21:59,494 DEBUG [VideoDeliveryEngine] Delivering item '28' for client 'IPAddress=/192.168.178.61, Profile=Samsung TV / player (C/D-series)'
2012-03-25 22:21:59,494 DEBUG [VideoDeliveryEngine] Delivering file 'testavi.avi' in native format
2012-03-25 22:21:59,495 DEBUG [ResourceTransportRequestHandler] Creating stream entity with length: 2692978
2012-03-25 22:21:59,495 DEBUG [ResourceTransportRequestHandler] Sending file back
2012-03-25 22:21:59,495 DEBUG [ResourceTransportRequestHandler] HTTP/1.1 206 Partial Content, headers = [[Content-Type: video/x-msvideo,Content-Range: bytes 364257422-366950399/366950400,Content-Length: 2692978,Date: Sun, 25 Mar 2012 20:21:59 GMT,Server: Windows 7, UPnP/1.0 DLNADOC/1.50, Serviio/0.6.2,Cache-control: no-cache,contentFeatures.dlna.org: DLNA.ORG_OP=01;DLNA.ORG_CI=0;DLNA.ORG_FLAGS=01500000000000000000000000000000,transferMode.dlna.org: Streaming]]
2012-03-25 22:22:05,401 DEBUG [WebServer] I/O error: Connection reset by peer: socket write error

MKV

  Code:

2012-03-25 22:23:02,700 DEBUG [WebServer] Incoming connection from /192.168.178.61:35548
2012-03-25 22:23:02,700 DEBUG [ResourceTransportRequestHandler] GET /resource/29/MEDIA_ITEM/MATROSKA*0 HTTP/1.0, headers = [Range: bytes=0-,getcontentFeatures.dlna.org: 1,transferMode.dlna.org: Streaming,getMediaInfo.sec: 1,Host: 192.168.178.102:8895]]
2012-03-25 22:23:02,700 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.178.61
2012-03-25 22:23:02,701 DEBUG [ResourceTransportRequestHandler] Resource request accepted. Using client 'IPAddress=/192.168.178.61, Profile=Samsung TV / player (C/D-series)'
2012-03-25 22:23:02,701 DEBUG [ResourceTransportRequestHandler] Request for resource 29 and type 'MEDIA_ITEM' received
2012-03-25 22:23:02,701 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 29 (local)
2012-03-25 22:23:02,702 DEBUG [VideoDeliveryEngine] Delivering item '29' for client 'IPAddress=/192.168.178.61, Profile=Samsung TV / player (C/D-series)'
2012-03-25 22:23:02,702 DEBUG [VideoDeliveryEngine] Delivering file 'testmkv.mkv' in native format
2012-03-25 22:23:02,704 DEBUG [LocalContentCacheDecorator] Cleared cache (local_resetafterplay)
2012-03-25 22:23:02,704 DEBUG [ResourceTransportRequestHandler] Creating stream entity with length: 1608063351
2012-03-25 22:23:02,704 DEBUG [ResourceTransportRequestHandler] Sending file back
2012-03-25 22:23:02,704 DEBUG [ResourceTransportRequestHandler] HTTP/1.1 206 Partial Content, headers = [[Content-Type: video/x-mkv,Content-Range: bytes 0-1608063350/1608063351,Content-Length: 1608063351,Date: Sun, 25 Mar 2012 20:23:02 GMT,Server: Windows 7, UPnP/1.0 DLNADOC/1.50, Serviio/0.6.2,Cache-control: no-cache,contentFeatures.dlna.org: DLNA.ORG_PN=MATROSKA;DLNA.ORG_OP=01;DLNA.ORG_CI=0;DLNA.ORG_FLAGS=01500000000000000000000000000000,transferMode.dlna.org: Streaming,MediaInfo.sec: SEC_Duration=2667000;]]
2012-03-25 22:23:07,464 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target uuid:b98703dd-757f-3600-9c5e-e7cf4f7540dd from address /192.168.178.61:1025
2012-03-25 22:23:07,464 DEBUG [DiscoverySearchResponder] Sending 1 M-SEARCH response message(s) to /192.168.178.61:1025
2012-03-25 22:23:07,764 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target uuid:b98703dd-757f-3600-9c5e-e7cf4f7540dd from address /192.168.178.61:1025
2012-03-25 22:23:07,765 DEBUG [DiscoverySearchResponder] Sending 1 M-SEARCH response message(s) to /192.168.178.61:1025
2012-03-25 22:23:08,064 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target uuid:b98703dd-757f-3600-9c5e-e7cf4f7540dd from address /192.168.178.61:1025
2012-03-25 22:23:08,065 DEBUG [DiscoverySearchResponder] Sending 1 M-SEARCH response message(s) to /192.168.178.61:1025
2012-03-25 22:23:14,312 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target urn:schemas-upnp-org:device:InternetGatewayDevice:1 from address /192.168.178.102:54209
2012-03-25 22:23:17,312 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target urn:schemas-upnp-org:device:InternetGatewayDevice:1 from address /192.168.178.102:54209
2012-03-25 22:23:20,312 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target urn:schemas-upnp-org:device:InternetGatewayDevice:1 from address /192.168.178.102:54209
2012-03-25 22:23:23,263 DEBUG [DiscoveryAdvertisementNotifier] Multicasting SSDP alive using interface eth3 (Realtek PCIe GBE Family Controller) and address 192.168.178.102, timeout = 0
2012-03-25 22:23:23,263 DEBUG [DiscoveryAdvertisementNotifier] Sending 6 'alive' messages describing device b98703dd-757f-3600-9c5e-e7cf4f7540dd
2012-03-25 22:23:23,338 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target urn:schemas-upnp-org:device:InternetGatewayDevice:1 from address /192.168.178.102:54209
2012-03-25 22:23:24,464 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target uuid:6aaa0558-8b22-4b4f-854c-3ae33177d65b from address /192.168.178.61:1025
2012-03-25 22:23:24,764 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target uuid:6aaa0558-8b22-4b4f-854c-3ae33177d65b from address /192.168.178.61:1025
2012-03-25 22:23:25,064 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target uuid:6aaa0558-8b22-4b4f-854c-3ae33177d65b from address /192.168.178.61:1025
2012-03-25 22:23:25,066 DEBUG [DiscoveryAdvertisementNotifier] Will advertise again in 00:01:21
2012-03-25 22:23:26,338 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target urn:schemas-upnp-org:device:InternetGatewayDevice:1 from address /192.168.178.102:54209
2012-03-25 22:23:29,339 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target urn:schemas-upnp-org:device:InternetGatewayDevice:1 from address /192.168.178.102:54209
2012-03-25 22:23:30,465 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target uuid:b98703dd-757f-3600-9c5e-e7cf4f7540dd from address /192.168.178.61:1025
2012-03-25 22:23:30,465 DEBUG [DiscoverySearchResponder] Sending 1 M-SEARCH response message(s) to /192.168.178.61:1025
2012-03-25 22:23:30,765 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target uuid:b98703dd-757f-3600-9c5e-e7cf4f7540dd from address /192.168.178.61:1025
2012-03-25 22:23:30,766 DEBUG [DiscoverySearchResponder] Sending 1 M-SEARCH response message(s) to /192.168.178.61:1025
2012-03-25 22:23:31,065 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target uuid:b98703dd-757f-3600-9c5e-e7cf4f7540dd from address /192.168.178.61:1025
2012-03-25 22:23:31,066 DEBUG [DiscoverySearchResponder] Sending 1 M-SEARCH response message(s) to /192.168.178.61:1025
2012-03-25 22:23:33,152 DEBUG [WebServer] I/O error: Connection reset by peer: socket write error

and the ffmpeg infos:
AVI

  Code:

C:\Program Files\Serviio\lib>ffmpeg.exe -i "D:\blabla\te
st\testavi.avi
ffmpeg version 0.9, Copyright (c) 2000-2011 the FFmpeg developers
  built on Dec 13 2011 20:46:11 with gcc 4.4.2
  configuration: --enable-static --disable-shared --disable-ffplay --disable-ffs
erver --enable-memalign-hack --enable-libmp3lame --enable-librtmp --extra-libs='
-lrtmp -lpolarssl -lws2_32 -lwinmm' --arch=x86 --enable-runtime-cpudetect --enab
le-pthreads --target-os=mingw32 --cross-prefix=i686-mingw32- --pkg-config=pkg-co
nfig
  libavutil    51. 32. 0 / 51. 32. 0
  libavcodec   53. 42. 0 / 53. 42. 0
  libavformat  53. 24. 0 / 53. 24. 0
  libavdevice  53.  4. 0 / 53.  4. 0
  libavfilter   2. 53. 0 /  2. 53. 0
  libswscale    2.  1. 0 /  2.  1. 0
[mp3 @ 003cefe0] Header missing
[mpeg4 @ 003c8a20] Invalid and inefficient vfw-avi packed B frames detected
Input #0, avi, from 'D:\blabla\test\testavi.avi':
  Metadata:
    encoder         : Nandub v1.0rc2
  Duration: 00:42:42.68, start: 0.000000, bitrate: 1145 kb/s
    Stream #0:0: Video: mpeg4 (Advanced Simple Profile) (XVID / 0x44495658), yuv
420p, 624x352 [SAR 1:1 DAR 39:22], 23.98 tbr, 23.98 tbn, 23.98 tbc
    Stream #0:1: Audio: mp3 (U[0][0][0] / 0x0055), 48000 Hz, stereo, s16, 112 kb
/s
At least one output file must be specified

MKV

  Code:

C:\Program Files\Serviio\lib>ffmpeg.exe -i "D:\blabla\te
st\testmkv.mkv
ffmpeg version 0.9, Copyright (c) 2000-2011 the FFmpeg developers
  built on Dec 13 2011 20:46:11 with gcc 4.4.2
  configuration: --enable-static --disable-shared --disable-ffplay --disable-ffs
erver --enable-memalign-hack --enable-libmp3lame --enable-librtmp --extra-libs='
-lrtmp -lpolarssl -lws2_32 -lwinmm' --arch=x86 --enable-runtime-cpudetect --enab
le-pthreads --target-os=mingw32 --cross-prefix=i686-mingw32- --pkg-config=pkg-co
nfig
  libavutil    51. 32. 0 / 51. 32. 0
  libavcodec   53. 42. 0 / 53. 42. 0
  libavformat  53. 24. 0 / 53. 24. 0
  libavdevice  53.  4. 0 / 53.  4. 0
  libavfilter   2. 53. 0 /  2. 53. 0
  libswscale    2.  1. 0 /  2.  1. 0

Seems stream 0 codec frame rate differs from container frame rate: 47.95 (48000/
1001) -> 48.00 (48/1)
Input #0, matroska,webm, from 'D:\blabla\test\testmkv.mk
v':
  Duration: 00:44:27.23, start: 0.000000, bitrate: 4823 kb/s
    Stream #0:0(eng): Video: h264 (High), yuv420p, 1280x718, SAR 1:1 DAR 640:359
, 23.98 fps, 48 tbr, 1k tbn, 47.95 tbc
    Stream #0:1: Audio: ac3, 48000 Hz, 5.1(side), s16, 448 kb/s (default)
At least one output file must be specified

If I should provide you with more information please tell me.
Thanks in advance I'd appreciate any help!

[zip]

has anything changed on your network? new firmware for the player? Some devices might be sensitive on the data stream quality, so especially if you're on wifi it might cause a problem.

Thanks for your reply.

I did a firmware update AFTER the problem occured, because i didn't know what else I could do (besides reinstalling Windows althogether). Didn't help though.
Both devices are connected to a 100mbit switch, so that shouldn't be a problem.