Panasonic ET5 Viera - Video files not displayed

Hello,

Trying to connect to a new Panasonic ET5 Viera.
I defined:
* Corresponding library paths.
* Renderer Profile to "Panasonic Viera"
* Did a "Force Refresh"

Results: Images and Audio are displayed, but Video - only part of the defined library paths appear, and those that do appear are empty (though they contain files with basic formats as mp4 & avi).

Does anyone has an idea?

thank you,

Rami

Some of these directories reside on external disks.
Does this matter?

thank you,

Rami

[Illico]

Some of these directories reside on external disks.
Does this matter?

http://www.serviio.org/component/content/article/21#q5

Thank you for your reply.
I did check access and permissions and they seem in tact.
still doesn't work...

- Rami

Are you going through the "Movies" menu option or the "Folders" menu option? Sometimes files show up under the Folder browser that don't show up under "Movies."