Samsung TV 40D6530 "Video Codec Not Supported"

My camcorder is a Panasonic HC-V700 which can record in 1080i or 1080p in the m2ts container (H264 / AC3). I am using the serviio 1.0.1 Samsung C/D/E profile.
Initially the 1080i files played but with a 1second pause every 5seconds or so (Samsung TV displayed "Loading" in the corner during the pause). I tweaked the profile and now the 1080i file play perfectly. My tweak was to add this at the top of the C/D/E transcoding section of the profile:

<Video targetContainer="mpegts">
<Matches container="*" vCodec="h264" />
</Video>

My problem is that my 1080p files from the camcorder give a "Video Codec Not Supported" error on the TV (this happened both before and after my profile tweak).
Here is the ffmpeg file information for both files:

C:\PROGRA~1\Serviio\lib>ffmpeg.exe -i 1080i.m2ts
ffmpeg version N-42368-gbf53863 Copyright (c) 2000-2012 the FFmpeg developers
built on Jul 10 2012 03:40:45 with gcc 4.6.3
configuration: --enable-static --disable-shared --disable-ffplay --disable-ffs
erver --enable-memalign-hack --enable-libmp3lame --enable-librtmp --extra-libs='
-lrtmp -lpolarssl -lws2_32 -lwinmm' --arch=x86 --enable-runtime-cpudetect --enab
le-pthreads --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --pkg-config=pk
g-config
libavutil 51. 64.100 / 51. 64.100
libavcodec 54. 33.100 / 54. 33.100
libavformat 54. 15.102 / 54. 15.102
libavdevice 54. 1.100 / 54. 1.100
libavfilter 3. 1.100 / 3. 1.100
libswscale 2. 1.100 / 2. 1.100
libswresample 0. 15.100 / 0. 15.100
Input #0, mpegts, from '1080i.m2ts':
Duration: 00:00:19.68, start: 1.918778, bitrate: 17273 kb/s
Program 1
Stream #0:0[0x1011]: Video: h264 (High) (HDMV / 0x564D4448), yuv420p, 1920x1
080 [SAR 1:1 DAR 16:9], 50 fps, 50 tbr, 90k tbn, 50 tbc
Stream #0:1[0x1100]: Audio: ac3 (AC-3 / 0x332D4341), 48000 Hz, stereo, s16,
256 kb/s
Stream #0:2[0x1200]: Subtitle: hdmv_pgs_subtitle ([144][0][0][0] / 0x0090)
At least one output file must be specified

C:\PROGRA~1\Serviio\lib>ffmpeg.exe -i 1080p.m2ts
ffmpeg version N-42368-gbf53863 Copyright (c) 2000-2012 the FFmpeg developers
built on Jul 10 2012 03:40:45 with gcc 4.6.3
configuration: --enable-static --disable-shared --disable-ffplay --disable-ffs
erver --enable-memalign-hack --enable-libmp3lame --enable-librtmp --extra-libs='
-lrtmp -lpolarssl -lws2_32 -lwinmm' --arch=x86 --enable-runtime-cpudetect --enab
le-pthreads --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --pkg-config=pk
g-config
libavutil 51. 64.100 / 51. 64.100
libavcodec 54. 33.100 / 54. 33.100
libavformat 54. 15.102 / 54. 15.102
libavdevice 54. 1.100 / 54. 1.100
libavfilter 3. 1.100 / 3. 1.100
libswscale 2. 1.100 / 2. 1.100
libswresample 0. 15.100 / 0. 15.100
Input #0, mpegts, from '1080p.m2ts':
Duration: 00:00:13.43, start: 1.938767, bitrate: 24868 kb/s
Program 1
Stream #0:0[0x1011]: Video: h264 (High) (HDPR / 0x52504448), yuv420p, 1920x1
080 [SAR 1:1 DAR 16:9], 50 fps, 50 tbr, 90k tbn, 100 tbc
Stream #0:1[0x1100]: Audio: ac3 (AC-3 / 0x332D4341), 48000 Hz, stereo, s16,
256 kb/s
Stream #0:2[0x1200]: Subtitle: hdmv_pgs_subtitle ([144][0][0][0] / 0x0090)
At least one output file must be specified

The green is the 1080p and the blue the 1080i. I have tried but can't find a tweak to get the 1080p streaming to the TV, any ideas would be very much appreciated.

I've attached the DEBUG information of me trying to play first the 1080i file and then the 1080p file.

My question that I hope someone can help with is this, is there any way to tweak the profile to get the 1080p files playing on the TV ?

Thanks,

Chris

PS. I am not using WiFi, I am using a 200Mbps TP-Link powerline network which I can use to play MKV's of blu rays without any problems so I don't think the newtwork is the issue.

[zip]

can you post MediaInfo of the file?

hi zip, thanks for getting back to me, i've attached it to the bottom of the post.
chris

[zip]

try to change H264 level of the 1080p file from 4.2 to 4.1 using this tool: http://wiki.serviio.org/doku.php?id=avceditor

i ran the h264 level editor and this is its output :

Selected file: D:\temp\1080p - Copy.m2ts
AVC level pattern found at file offset 808: High@4.2
AVC level pattern found at file offset 528072: Main@3.1
WARNING: Warning: different levels found, proceed at your own risk!
You can also try to decrease 'Found patterns' limit; click on 'Options' button and retry.

I then changed level to 4.1 on a copy of the file and now the TV error message is "resolution not supported"

do you know whether its the TV or serviio that is finding these 1080p files problematic, can you tell whether there is something non standard with the 1080p files themselves ?

thanks,

chris

sorry, cocked it up the first time, i had changed both main and high to 4.1 which gave the "resolution not supported error".
now, when i change only the high level to 4.1 i still get the "video codec not supported error".
so i checked mediainfo on the changed file and it says high is still at 4.2, but "h264 level editor" tells me its at 4.1, not sure what ffmpeg is telling me ?
outputs below for the file i changed the level on.
thanks,
chris

From MediaInfo:
General
ID : 1 (0x1)
Complete name : D:\temp\1080p - Copy.m2ts
Format : BDAV
Format/Info : Blu-ray Video
File size : 39.8 MiB
Duration : 13s 414ms
Overall bit rate mode : Variable
Overall bit rate : 24.9 Mbps
Maximum Overall bit rate : 28.0 Mbps

Video
ID : 4113 (0x1011)
Menu ID : 1 (0x1)
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.2
Format settings, CABAC : Yes
Format settings, ReFrames : 2 frames
Format settings, GOP : M=3, N=24
Codec ID : 27
Duration : 13s 400ms
Bit rate mode : Variable
Bit rate : 23.7 Mbps
Maximum bit rate : 25.0 Mbps
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate : 50.000 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.228
Stream size : 37.8 MiB (95%)

Audio
ID : 4352 (0x1100)
Menu ID : 1 (0x1)
Format : AC-3
Format/Info : Audio Coding 3
Mode extension : CM (complete main)
Format settings, Endianness : Big
Codec ID : 129
Duration : 13s 440ms
Bit rate mode : Constant
Bit rate : 256 Kbps
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Bit depth : 16 bits
Compression mode : Lossy
Delay relative to video : -40ms
Stream size : 420 KiB (1%)

Text
ID : 4608 (0x1200)
Menu ID : 1 (0x1)
Format : PGS
Codec ID : 144
Duration : 12s 896ms
Delay relative to video : -40ms

From H264 Level Editor:
Selected file: D:\temp\1080p - Copy.m2ts
AVC level pattern found at file offset 808: High@4.1
AVC level pattern found at file offset 528072: Main@3.1
WARNING: Warning: different levels found, proceed at your own risk!
You can also try to decrease 'Found patterns' limit; click on 'Options' button and retry.

From ffmpeg:
D:\temp>ffmpeg.exe -i "1080p - Copy.m2ts"
ffmpeg version N-43594-gf0896a6 Copyright (c) 2000-2012 the FFmpeg developers
built on Aug 15 2012 21:29:36 with gcc 4.7.1 (GCC)
configuration: --enable-gpl --enable-version3 --disable-pthreads --enable-runt
ime-cpudetect --enable-avisynth --enable-bzlib --enable-frei0r --enable-libass -
-enable-libcelt --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-l
ibfreetype --enable-libgsm --enable-libmp3lame --enable-libnut --enable-libopenj
peg --enable-librtmp --enable-libschroedinger --enable-libspeex --enable-libtheo
ra --enable-libutvideo --enable-libvo-aacenc --enable-libvo-amrwbenc --enable-li
bvorbis --enable-libvpx --enable-libx264 --enable-libxavs --enable-libxvid --ena
ble-zlib
libavutil 51. 69.100 / 51. 69.100
libavcodec 54. 52.100 / 54. 52.100
libavformat 54. 23.101 / 54. 23.101
libavdevice 54. 2.100 / 54. 2.100
libavfilter 3. 9.100 / 3. 9.100
libswscale 2. 1.101 / 2. 1.101
libswresample 0. 15.100 / 0. 15.100
libpostproc 52. 0.100 / 52. 0.100
Input #0, mpegts, from '1080p - Copy.m2ts':
Duration: 00:00:13.43, start: 1.938767, bitrate: 24868 kb/s
Program 1
Stream #0:0[0x1011]: Video: h264 (High) (HDPR / 0x52504448), yuv420p, 1920x1
080 [SAR 1:1 DAR 16:9], 50 fps, 50 tbr, 90k tbn, 100 tbc
Stream #0:1[0x1100]: Audio: ac3 (AC-3 / 0x332D4341), 48000 Hz, stereo, s16,
256 kb/s
Stream #0:2[0x1200]: Subtitle: hdmv_pgs_subtitle ([144][0][0][0] / 0x0090)
At least one output file must be specified

Hello,
try to check the manual if your TV can play 50 fps in HD resolution, this should be the problem, my C6000 cannot play 50 fps in full HD (I think max resolution with 50 fps is 720) I decreased the frame rate on the camcorder and recoded existing files and it works