No sound from some MKV files

Hi,

I have a Samsung PN64D8000 TV. I am using Serviio to stream videos from my computer to the TV. However, there have been some MKV files that play with sound just fine on my computer, but when I play them on my TV through Serviio there is no sound. What can I do about this? Is there a transcoding profile you would suggest I use to get sound from the MKV files on my TV like I do on my computer? Thanks!

-Dave

[will]

Please provide details of the file that has problems (see my sig), and confirm which profile your using (it will be listed in the console).

Hi,

Here are the details of one of the files in the series I am having problems with:


ffmpeg version N-42368-gbf53863 Copyright (c) 2000-2012 the FFmpeg developers
built on Jul 10 2012 22:12:54 with gcc 4.0.1 (Apple Inc. build 5493)
configuration: --enable-static --disable-shared --bindir=/tmp/ffmpeg --disable-ffplay --disable-ffserver --enable-libmp3lame --enable-librtmp --enable-pthreads --disable-mmx --extra-ldflags=-L/tmp/static/lib --extra-cflags=-I/tmp/static/include --extra-libs=-lpolarssl
libavutil 51. 64.100 / 51. 64.100
libavcodec 54. 33.100 / 54. 33.100
libavformat 54. 15.102 / 54. 15.102
libavdevice 54. 1.100 / 54. 1.100
libavfilter 3. 1.100 / 3. 1.100
libswscale 2. 1.100 / 2. 1.100
libswresample 0. 15.100 / 0. 15.100
Input #0, matroska,webm, from '/Users/dave/Movies/Mad.Men.S05E03.Tea.Leaves.720p.WEB-DL.AAC2.0.H.264-CtrlHD.mkv':
Metadata:
creation_time : 2012-04-02 11:37:11
Duration: 00:47:45.66, start: 0.000000, bitrate: 3247 kb/s
Stream #0:0(eng): Audio: aac, 48000 Hz, stereo, s16 (default)
Stream #0:1(eng): Video: h264 (High), yuv420p, 1280x720 [SAR 1:1 DAR 16:9], 23.98 fps, 23.98 tbr, 1k tbn, 2k tbc (default)


I am using the "Samsung TV / player (C/D/E-series)" profile. Thanks for your help!

-Dave

[Illico]

Video file seems good.
Could you provide MediaInfo tool result ?
Don't know if AAC audio is support on mkv file with samsung device. Someone could confirm?

Hi,

How exactly do I get the MediaInfo tool result? If AAC audio isn't supported on MKV files with Samsung devices, is there anything I can do to still get sound from the MKV on my Samsung TV? Thanks!

-Dave

Hi,

I actually figured out how to get the MediaInfo. I have listed it below. Thanks!

-Dave

  Code:

General
Unique ID                                : 245852077538713604344091296047649252644 (0xB8F5634700A393638A43E269F267E524)
Complete name                            : /Volumes/SWISNIFE1/Videos/Mad Men Season 5/Mad.Men.S05E03.Tea.Leaves.720p.WEB-DL.AAC2.0.H.264-CtrlHD.mkv
Format                                   : Matroska
Format version                           : Version 2
File size                                : 1.08 GiB
Duration                                 : 47mn 45s
Overall bit rate                         : 3 247 Kbps
Encoded date                             : UTC 2012-04-02 11:37:11
Writing application                      : mkvmerge v5.2.1 ('A Far Off Place') built on Jan  2 2012 23:21:10
Writing library                          : libebml v1.2.3 + libmatroska v1.3.0

Video
ID                                       : 2
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L3.1
Format settings, CABAC                   : No
Format settings, ReFrames                : 2 frames
Codec ID                                 : V_MPEG4/ISO/AVC
Duration                                 : 47mn 45s
Width                                    : 1 280 pixels
Height                                   : 720 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 23.976 fps
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Language                                 : English
Default                                  : Yes
Forced                                   : No
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709

Audio
ID                                       : 1
Format                                   : AAC
Format/Info                              : Advanced Audio Codec
Format profile                           : LC
Codec ID                                 : A_AAC
Duration                                 : 47mn 45s
Channel(s)                               : 2 channels
Channel positions                        : Front: L R
Sampling rate                            : 48.0 KHz
Compression mode                         : Lossy
Language                                 : English
Default                                  : Yes
Forced                                   : No



Hi,

I have done a little more research on the forums and found a topic that solved the problem for me. Here is a link to the topic: viewtopic.php?f=10&t=4143.

The only problem now is I can't fast forward or rewind with the video file. Is there a way to solve that problem? Thanks!

-Dave