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[SOLVED] Unsupported File Format

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carmen

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Joined: Sat May 12, 2012 2:44 pm

Post Sun Jul 08, 2012 6:36 pm

[SOLVED] Unsupported File Format

I have Serviio installed on a Linux machine from which I then stream to my TV.

Most of the video files play fine, but I find some seem to have issues. This morning, the file that I was unable to stream was a .AVI file. I have streamed .AVI files in the past so I'm not sure why this specific one does not work. I can see it the file listed on my TV, but when I go to play it, it says it is an "unsupported file format". However, the file plays just fine on the computer using VLC.

It's just that I can't stream the file to the TV.

Is there a way to update the supported filed formats so that I can play this file?
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zip

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Location: London, UK

Post Mon Jul 09, 2012 12:24 pm

Re: Unsupported File Format

It's probably the case of a file like that being generally playable without transcoding, but this particular file has been encoded in a way the TV doesn't like. I'd recommend reencoding it manually. This is assuming you are using the right profile for your device.
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jhb50

DLNA master

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Post Mon Jul 09, 2012 10:46 pm

Re: Unsupported File Format

Most of the video files play fine, but I find some seem to have issues. This morning, the file that I was unable to stream was a .AVI file. I have streamed .AVI files in the past so I'm not sure why this specific one does not work. I can see it the file listed on my TV, but when I go to play it, it says it is an "unsupported file format".


I had the same problem last night. Everyone of my movies came up saying "unsupported file format". Was ok again when I plugged in the drive the files were located on. :-)
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teknos

Streaming enthusiast

Posts: 29

Joined: Thu Oct 18, 2012 2:09 am

Post Thu Oct 18, 2012 2:32 am

Re: Unsupported File Format

I am also noticing the same problem.

I encoded all my video files using the same "regular high profile" on handbrake to a .mp4 file. It actually turns out to be an .m4v file.

Anyways, I am having trouble with a few of these video files that are marked as "Unsupported File Formats" across all my DLNA devices.
-LG Smart TV
-Several Androids
-Win 7 PC Running XBMC

I tested these files and they work fine across VLC, Windows Media Player, Direct USB Connection to my LG TV, etc... so I know the file works and is compatible.

I think the server just doesn't detect the video file. Out of 200+ video files only 5 are giving me such an error.
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zip

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Post Thu Oct 18, 2012 3:56 pm

Re: Unsupported File Format

the server detects it and sends (I assume) unmodified. The TV has a problem with it.
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teknos

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Posts: 29

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Post Fri Oct 19, 2012 12:20 pm

Re: Unsupported File Format

zip wrote:the server detects it and sends (I assume) unmodified. The TV has a problem with it.


Its not just the TV. Its all DLNA/UPnP devices that are experiencing the same problem.

When I use VLC as described in the wiki http://wiki.serviio.org/doku.php?id=watch_win the following is shown.

Image

Notice that "Beetlejuice (1988)" (one of the 5 files giving me an error) is shown differently. There is also no codec information available when I look at its properties.

I know that Serviio detects the .m4v file since I see it marked as added when using ServiiDroid. What happens after that is a mystery to me.
<<

teknos

Streaming enthusiast

Posts: 29

Joined: Thu Oct 18, 2012 2:09 am

Post Fri Oct 19, 2012 11:55 pm

Re: Unsupported File Format

These are the details on the unrecognized/unsupported file.

  Code:
C:\Program Files\Serviio\lib>ffmpeg.exe -i "D:\Beetlejuice (1988)\Beetlejuice (1988).m4v"
ffmpeg version N-42368-gbf53863 Copyright (c) 2000-2012 the FFmpeg developers
  built on Jul 10 2012 03:40:45 with gcc 4.6.3
  configuration: --enable-static --disable-shared --disable-ffplay --disable-ffs
erver --enable-memalign-hack --enable-libmp3lame --enable-librtmp --extra-libs='
-lrtmp -lpolarssl -lws2_32 -lwinmm' --arch=x86 --enable-runtime-cpudetect --enab
le-pthreads --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --pkg-config=pk
g-config
  libavutil      51. 64.100 / 51. 64.100
  libavcodec     54. 33.100 / 54. 33.100
  libavformat    54. 15.102 / 54. 15.102
  libavdevice    54.  1.100 / 54.  1.100
  libavfilter     3.  1.100 /  3.  1.100
  libswscale      2.  1.100 /  2.  1.100
  libswresample   0. 15.100 /  0. 15.100
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'D:\Beetlejuice (1988)\Beetlejuice (1988).m4v':
  Metadata:
    major_brand     : mp42
    minor_version   : 0
    compatible_brands: mp42isomavc1
    encoder         : HandBrake 0.9.8 2012071700
  Duration: 01:32:06.36, start: 0.000000, bitrate: 8326 kb/s
    Stream #0:0(und): Video: h264 (High) (avc1 / 0x31637661), yuv420p, 1920x1088
 [SAR 16303:16200 DAR 959:540], 7520 kb/s, 23.98 fps, 23.75 tbr, 90k tbn, 180k tbc
    Stream #0:1(eng): Audio: aac (mp4a / 0x6134706D), 48000 Hz, stereo, s16, 159 kb/s
    Stream #0:2(eng): Audio: ac3 (ac-3 / 0x332D6361), 48000 Hz, 5.1(side), s16, 640 kb/s
    Stream #0:3(und): Subtitle: mov_text (text / 0x74786574)
At least one output file must be specified

C:\Program Files\Serviio\lib>


  Code:
General
Complete name                            : D:\Beetlejuice (1988)\Beetlejuice (1988).m4v
Format                                   : MPEG-4
Format profile                           : Base Media / Version 2
Codec ID                                 : mp42
File size                                : 5.36 GiB
Duration                                 : 1h 32mn
Overall bit rate mode                    : Variable
Overall bit rate                         : 8 326 Kbps
Encoded date                             : UTC 2012-10-15 16:55:50
Tagged date                              : UTC 2012-10-15 19:32:09
Writing application                      : HandBrake 0.9.8 2012071700

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L4.0
Format settings, CABAC                   : Yes
Format settings, ReFrames                : 4 frames
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 1h 32mn
Bit rate mode                            : Variable
Bit rate                                 : 7 521 Kbps
Width                                    : 1 920 pixels
Height                                   : 1 088 pixels
Display aspect ratio                     : 16:9
Original display aspect ratio            : 16:9
Frame rate mode                          : Variable
Frame rate                               : 23.976 fps
Minimum frame rate                       : 19.557 fps
Maximum frame rate                       : 23.981 fps
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.150
Stream size                              : 4.84 GiB (90%)
Writing library                          : x264 core 120
Encoding settings                        : cabac=1 / ref=3 / deblock=1:0:0 / analyse=0x3:0x113 / me=hex / subme=7 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=6 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=240 / keyint_min=24 / scenecut=40 / intra_refresh=0 / rc_lookahead=50 / rc=crf / mbtree=1 / crf=20.0 / qcomp=0.60 / qpmin=3 / qpmax=69 / qpstep=4 / ip_ratio=1.40 / aq=1:1.00
Encoded date                             : UTC 2012-10-15 16:55:50
Tagged date                              : UTC 2012-10-15 19:32:09
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709

Audio #1
ID                                       : 2
Format                                   : AAC
Format/Info                              : Advanced Audio Codec
Format profile                           : LC
Codec ID                                 : 40
Duration                                 : 1h 32mn
Bit rate mode                            : Variable
Bit rate                                 : 160 Kbps
Maximum bit rate                         : 299 Kbps
Channel(s)                               : 2 channels
Channel positions                        : Front: L R
Sampling rate                            : 48.0 KHz
Compression mode                         : Lossy
Delay relative to video                  : 83ms
Stream size                              : 105 MiB (2%)
Language                                 : English
Encoded date                             : UTC 2012-10-15 16:55:50
Tagged date                              : UTC 2012-10-15 19:32:08

Audio #2
ID                                       : 3
Format                                   : AC-3
Format/Info                              : Audio Coding 3
Mode extension                           : CM (complete main)
Format settings, Endianness              : Big
Codec ID                                 : ac-3
Duration                                 : 1h 32mn
Bit rate mode                            : Constant
Bit rate                                 : 640 Kbps
Channel(s)                               : 6 channels
Channel positions                        : Front: L C R, Side: L R, LFE
Sampling rate                            : 48.0 KHz
Bit depth                                : 16 bits
Compression mode                         : Lossy
Delay relative to video                  : 83ms
Stream size                              : 422 MiB (8%)
Language                                 : English
Encoded date                             : UTC 2012-10-15 16:55:50
Tagged date                              : UTC 2012-10-15 19:32:08

Text
ID                                       : 4
Format                                   : Apple text
Codec ID                                 : text
Duration                                 : 1h 32mn
Bit rate mode                            : Variable
Bit rate                                 : 1 bps
Stream size                              : 663 Bytes (0%)
Encoded date                             : UTC 2012-10-15 16:55:50
Tagged date                              : UTC 2012-10-15 19:32:08
Last edited by teknos on Tue Oct 23, 2012 2:07 pm, edited 1 time in total.
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Illico

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Location: France

Post Mon Oct 22, 2012 7:42 am

Re: Unsupported File Format

Some devices does not support Handbrake output files...due to :
- Frame rate mode : Variable
- isom brand type.
Illico
Sony 2010 KDL-46EX501 | BDP-S373 | SMP-N100 | Windows 8-i7 | Network DD HD-CE1.5TLU2 | Livebox2-UHD86 | ServiiDroid | ServiiGo | BubbleUPnP
Serviio beta tester - Moderator
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teknos

Streaming enthusiast

Posts: 29

Joined: Thu Oct 18, 2012 2:09 am

Post Mon Oct 22, 2012 12:43 pm

Re: Unsupported File Format

Illico wrote:Some devices does not support Handbrake output files ?
- Frame rate mode : Variable
- isom brand type.


I am not sure what the question is... all my files were encoded using the same Handbrake profile and work fine except for a few with errors as described below.

See attachments below, the error of unsupported file format is seen across all my devices. I know the file can be supported since they can be played locally. Also, if it weren't supported via Serviio at least there would be some transcoding done for the Android devices but not even that happens.

XBMC Error Message
xbmc_error.jpg
xbmc_error.jpg (12.32 KiB) Viewed 24011 times


Android App Error Messages
Screenshot_2012-10-22-08-01-57.png
Screenshot_2012-10-22-08-01-57.png (301.54 KiB) Viewed 24011 times

Screenshot_2012-10-22-07-50-49.png
Screenshot_2012-10-22-07-50-49.png (263.39 KiB) Viewed 24011 times


LG TV Error
Image

VLC Error
Image
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Illico

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Location: France

Post Mon Oct 22, 2012 1:52 pm

Re: Unsupported File Format

teknos wrote:I am not sure what the question is... all my files were encoded using the same Handbrake profile and work fine except for a few with errors as described below.

Sorry, I meant that some device does not support some Handbrake encoding options (variable framerate, isometric, etc.).
If you always use exactly the same options, it's something else, could you re-encode your file ?
Illico
Sony 2010 KDL-46EX501 | BDP-S373 | SMP-N100 | Windows 8-i7 | Network DD HD-CE1.5TLU2 | Livebox2-UHD86 | ServiiDroid | ServiiGo | BubbleUPnP
Serviio beta tester - Moderator
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teknos

Streaming enthusiast

Posts: 29

Joined: Thu Oct 18, 2012 2:09 am

Post Mon Oct 22, 2012 2:07 pm

Re: Unsupported File Format

Illico wrote:If you always use exactly the same options, it's something else, could you re-encode your file ?


Ok, I'll re-encode it tonight.
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teknos

Streaming enthusiast

Posts: 29

Joined: Thu Oct 18, 2012 2:09 am

Post Tue Oct 23, 2012 4:04 am

Re: Unsupported File Format

I finished re-encoding. Still getting the same error message.

I even copied the file under a different filename, but it was of no use.
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zip

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Serviio developer / Site Admin

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Location: London, UK

Post Tue Oct 23, 2012 8:56 am

Re: Unsupported File Format

Can you post detailed logging of when playing the file?
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teknos

Streaming enthusiast

Posts: 29

Joined: Thu Oct 18, 2012 2:09 am

Post Tue Oct 23, 2012 12:30 pm

Re: Unsupported File Format

The file is never played since the unsupported file format error won't allow it to play.

I was able to use the ServiiGo Android app to send a request to play and got the following:

  Code:
2012-10-23 08:18:25,026 DEBUG [LoginServerResource] Successful login, generating security token
2012-10-23 08:18:25,727 INFO  [BrowsingCategoriesMessages] Loaded browsing categories message bundle for locale: en
2012-10-23 08:18:27,484 DEBUG [VideoDAOImpl] Retrieving number of video initials [Any]
2012-10-23 08:18:27,526 DEBUG [VideoDAOImpl] Retrieving number of videos of type 2 [Any]
2012-10-23 08:18:27,546 DEBUG [RepositoryDAOImpl] Retrieving number of repositories for VIDEO [Any]
2012-10-23 08:18:27,553 DEBUG [VideoDAOImpl] Retrieving number of 10 last viewed videos [Any]
2012-10-23 08:18:27,570 DEBUG [VideoDAOImpl] Retrieving number of 10 last added videos
2012-10-23 08:18:27,570 DEBUG [VideoDAOImpl] Retrieving number of videos of type 0 [Any]
2012-10-23 08:18:27,604 DEBUG [GenreDAOImpl] Retrieving number of genres for VIDEO
2012-10-23 08:18:27,628 DEBUG [PersonDAOImpl] Retrieving number of person initials for role ACTOR
2012-10-23 08:18:29,715 DEBUG [VideoDAOImpl] Retrieving list of videos of type 2 (from=0, count=2147483647) [Any]
2012-10-23 08:18:29,778 DEBUG [GenreDAOImpl] Reading a Genre (id = 17)
2012-10-23 08:18:29,778 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 216)
2012-10-23 08:18:29,779 DEBUG [MediaItemDAOImpl] Getting file of media item 216
2012-10-23 08:18:29,780 DEBUG [VideoDAOImpl] Reading a Video (id = 216)
2012-10-23 08:18:29,780 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 216 and profile ServiiGo
2012-10-23 08:18:29,782 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file Beetlejuice (1988).m4v: MPEG_TS_SD_EU_ISO
2012-10-23 08:18:29,782 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file Beetlejuice (1988).m4v: MPEG_TS_SD_NA_ISO
2012-10-23 08:18:29,782 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file Beetlejuice (1988).m4v: MPEG_TS_SD_KO_ISO
2012-10-23 08:18:29,782 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file Beetlejuice (1988).m4v: MPEG_TS_SD_EU_ISO
2012-10-23 08:18:29,782 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file Beetlejuice (1988).m4v: MPEG_TS_SD_NA_ISO
2012-10-23 08:18:29,782 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file Beetlejuice (1988).m4v: MPEG_TS_SD_KO_ISO
2012-10-23 08:18:29,784 DEBUG [CoverImageDAOImpl] Reading a CoverImage (id = 216)
2012-10-23 08:18:29,799 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 216)
2012-10-23 08:18:29,800 DEBUG [MediaItemDAOImpl] Getting file of media item 216
2012-10-23 08:18:29,800 DEBUG [VideoDAOImpl] Retrieving number of videos of type 2 [Any]
2012-10-23 08:18:29,804 DEBUG [LocalContentCacheDecorator] Stored entry in the cache (local_default), returning it
2012-10-23 08:18:31,331 DEBUG [DiscoveryAdvertisementNotifier] Multicasting SSDP alive using interface eth3 (Realtek PCIe GBE Family Controller) and address 192.168.1.140, timeout = 0
2012-10-23 08:18:31,331 DEBUG [DiscoveryAdvertisementNotifier] Sending 6 'alive' messages describing device 2cc42508-967f-3989-8c32-1918f2e1805d
2012-10-23 08:18:33,131 DEBUG [DiscoveryAdvertisementNotifier] Will advertise again in 00:00:58
2012-10-23 08:18:36,016 DEBUG [CDSRetrieveMediaServerResource] Request for content delivery accepted
2012-10-23 08:18:36,020 DEBUG [ResourceDeliveryProcessor] Resource request accepted. Using client 'IPAddress=/192.168.1.118, Profile=ServiiGo'
2012-10-23 08:18:36,025 DEBUG [ResourceDeliveryProcessor] Request for resource 216 and type 'MEDIA_ITEM' received
2012-10-23 08:18:36,028 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 216 (local)
2012-10-23 08:18:36,028 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 216)
2012-10-23 08:18:36,030 DEBUG [VideoDAOImpl] Reading a Video (id = 216)
2012-10-23 08:18:36,032 DEBUG [VideoDeliveryEngine] Delivering item '216' for client 'IPAddress=/192.168.1.118, Profile=ServiiGo'
2012-10-23 08:18:36,032 DEBUG [VideoDeliveryEngine] Delivering file 'Beetlejuice (1988).m4v' using transcoding
2012-10-23 08:18:36,033 DEBUG [AbstractTranscodingDeliveryEngine] No suitable transcoding job exists yet, start one for client 'IPAddress=/192.168.1.118, Profile=ServiiGo'
2012-10-23 08:18:36,034 DEBUG [MediaItemDAOImpl] Getting file of media item 216
2012-10-23 08:18:36,036 DEBUG [FFMPEGWrapper] Invoking FFmpeg to transcode video file: D:\test\Beetlejuice (1988).m4v
2012-10-23 08:18:36,037 DEBUG [ProcessExecutor] Starting C:\Program Files\Serviio\bin\\..\lib/ffmpeg.exe -i D:\test\Beetlejuice (1988).m4v -y -threads 3 -copyts -c:v mpeg2video -b:v 1000k -maxrate:v 1000k -bufsize:v 1000k -vf scale=848:480 -r 24000/1001 -g 15 -c:a libmp3lame -b:a 160k -ar 44100 -ac 2 -map 0:0 -map 0:1 -sn -f mpegts C:\Windows\TEMP\Serviio\transcoding-temp-216-serviigo-MEDIUM.stf
2012-10-23 08:18:36,538 DEBUG [FileBasedTranscodingDeliveryStrategy] Sending transcoding stream
2012-10-23 08:18:36,539 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file Beetlejuice (1988).m4v: MPEG_TS_SD_EU_ISO
2012-10-23 08:18:36,539 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file Beetlejuice (1988).m4v: MPEG_TS_SD_NA_ISO
2012-10-23 08:18:36,539 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file Beetlejuice (1988).m4v: MPEG_TS_SD_KO_ISO
2012-10-23 08:18:36,539 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file Beetlejuice (1988).m4v: MPEG_TS_SD_EU_ISO
2012-10-23 08:18:36,539 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file Beetlejuice (1988).m4v: MPEG_TS_SD_NA_ISO
2012-10-23 08:18:36,539 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file Beetlejuice (1988).m4v: MPEG_TS_SD_KO_ISO
2012-10-23 08:18:36,539 DEBUG [MediaItemDAOImpl] Marking MediaItem (id = 216) as read
2012-10-23 08:18:36,555 DEBUG [LocalContentCacheDecorator] Cleared cache (local_resetafterplay)
2012-10-23 08:18:36,556 DEBUG [ResourceDeliveryProcessor] Stream entity has length: 50000000000
2012-10-23 08:18:36,557 DEBUG [ResourceDeliveryProcessor] Sending file back
2012-10-23 08:18:38,484 DEBUG [FeedUpdaterThread] Checking for new and expired online resources
2012-10-23 08:18:38,484 DEBUG [OnlineRepositoryDAOImpl] Reading all OnlineRepositories
2012-10-23 08:18:40,064 DEBUG [CDSRetrieveMediaServerResource] Request for content delivery accepted
2012-10-23 08:18:40,065 DEBUG [ResourceDeliveryProcessor] Resource request accepted. Using client 'IPAddress=/192.168.1.118, Profile=ServiiGo'
2012-10-23 08:18:40,066 DEBUG [ResourceDeliveryProcessor] Request for resource 216 and type 'MEDIA_ITEM' received
2012-10-23 08:18:40,066 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 216 (local)
2012-10-23 08:18:40,066 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 216)
2012-10-23 08:18:40,067 DEBUG [VideoDAOImpl] Reading a Video (id = 216)
2012-10-23 08:18:40,068 DEBUG [VideoDeliveryEngine] Delivering item '216' for client 'IPAddress=/192.168.1.118, Profile=ServiiGo'
2012-10-23 08:18:40,068 DEBUG [VideoDeliveryEngine] Delivering file 'Beetlejuice (1988).m4v' using transcoding
2012-10-23 08:18:40,068 DEBUG [AbstractTranscodingDeliveryEngine] A suitable transcoding job already exists, re-use it for client 'IPAddress=/192.168.1.118, Profile=ServiiGo'
2012-10-23 08:18:40,068 DEBUG [FileBasedTranscodingDeliveryStrategy] Sending transcoding stream
2012-10-23 08:18:40,069 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file Beetlejuice (1988).m4v: MPEG_TS_SD_EU_ISO
2012-10-23 08:18:40,069 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file Beetlejuice (1988).m4v: MPEG_TS_SD_NA_ISO
2012-10-23 08:18:40,069 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file Beetlejuice (1988).m4v: MPEG_TS_SD_KO_ISO
2012-10-23 08:18:40,069 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file Beetlejuice (1988).m4v: MPEG_TS_SD_EU_ISO
2012-10-23 08:18:40,069 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file Beetlejuice (1988).m4v: MPEG_TS_SD_NA_ISO
2012-10-23 08:18:40,069 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file Beetlejuice (1988).m4v: MPEG_TS_SD_KO_ISO
2012-10-23 08:18:40,069 DEBUG [MediaItemDAOImpl] Marking MediaItem (id = 216) as read
2012-10-23 08:18:40,072 DEBUG [LocalContentCacheDecorator] Cleared cache (local_resetafterplay)
2012-10-23 08:18:40,072 DEBUG [ResourceDeliveryProcessor] Stream entity has length: 50000000000
2012-10-23 08:18:40,072 DEBUG [ResourceDeliveryProcessor] Sending file back



Also, I did notice when I added the file I received the following in the log:
  Code:
2012-10-23 08:04:00,283 DEBUG [LibraryManager] Metadata found via extractor EMBEDDED: VideoMetadata [title=Beetlejuice (1988), filePath=D:\test\Beetlejuice (1988).m4v, fileSize=5751845517, audioBitrate=159, audioCodec=AAC, audioStreamIndex=1, bitrate=8326, channels=2, container=MP4, contentType=UNKNOWN, coverImage=org.serviio.library.local.metadata.ImageDescriptor@79a982dd, duration=5526, episodeNumber=null, fps=23.976, frequency=48000, h264Level=4, h264Profile=HIGH, mkvHeaderCompression=null, ftyp=mp42, height=1088, seasonNumber=null, seriesName=null, timestampType=null, videoBitrate=7520, videoCodec=H264, videoStreamIndex=0, width=1920]
2012-10-23 08:04:00,288 DEBUG [TheMovieDBSourceAdaptor] Searching for movie 'beetlejuice' 1988 (language: en)
2012-10-23 08:04:00,347 DEBUG [MetadataExtractorConfigDAOImpl] Reading a list of Extractor configuration for type AUDIO
2012-10-23 08:04:00,349 DEBUG [MetadataExtractorConfigDAOImpl] Reading a list of Extractor configuration for type VIDEO
2012-10-23 08:04:00,366 DEBUG [TheMovieDBSourceAdaptor] Found 1 matches
2012-10-23 08:04:00,376 DEBUG [TheMovieDBSourceAdaptor] Found a suitable movie match, id = 4011
2012-10-23 08:04:00,376 DEBUG [TheMovieDBSourceAdaptor] Retrieving details of movie (movieId = 4011, language = en)
2012-10-23 08:04:00,598 DEBUG [RendererDAOImpl] Retrieving list of all stored renderers
2012-10-23 08:04:00,919 DEBUG [TheMovieDBSourceAdaptor] Retrieved poster: http://cf2.imgobject.com/t/p/w185/gWnW7vxm8yr01TVLQhL4aI02orp.jpg
2012-10-23 08:04:00,919 DEBUG [LibraryManager] Metadata found via extractor ONLINE_VIDEO_SOURCES: VideoMetadata [title=Beetlejuice, filePath=null, fileSize=0, audioBitrate=null, audioCodec=null, audioStreamIndex=null, bitrate=null, channels=null, container=null, contentType=MOVIE, coverImage=org.serviio.library.local.metadata.ImageDescriptor@57e98f4c, duration=null, episodeNumber=null, fps=null, frequency=null, h264Level=null, h264Profile=null, mkvHeaderCompression=null, ftyp=null, height=null, seasonNumber=null, seriesName=null, timestampType=null, videoBitrate=null, videoCodec=null, videoStreamIndex=null, width=null]
2012-10-23 08:04:00,921 DEBUG [VideoService] Adding video into database: Beetlejuice
2012-10-23 08:04:00,955 DEBUG [GenreDAOImpl] Reading a Genre (name = Fantasy)
2012-10-23 08:04:00,962 DEBUG [GenreService] Genre Fantasy not found, creating a new one
2012-10-23 08:04:00,962 DEBUG [GenreDAOImpl] Creating a new Genre (name = Fantasy)
2012-10-23 08:04:00,967 DEBUG [CoverImageService] Resizing and storing cover art image
2012-10-23 08:04:00,968 DEBUG [ImageUtils] Starting image resize, size = 15093 bytes
2012-10-23 08:04:01,031 DEBUG [ImageUtils] Returning resized image, size = 6206 bytes
2012-10-23 08:04:01,031 DEBUG [CoverImageService] Image successfully resized
2012-10-23 08:04:01,032 DEBUG [CoverImageDAOImpl] Creating a new ImageCover (length = 6206)
2012-10-23 08:04:01,050 DEBUG [VideoDAOImpl] Creating a new Video (title = Beetlejuice)
2012-10-23 08:04:01,151 DEBUG [PersonDAOImpl] Adding a Person Tim Burton to media item 216 as DIRECTOR
2012-10-23 08:04:01,151 DEBUG [PersonDAOImpl] Reading a Person (name = Tim Burton)
2012-10-23 08:04:01,162 DEBUG [PersonDAOImpl] Creating a new Person (name = Tim Burton)
2012-10-23 08:04:01,178 DEBUG [PersonDAOImpl] Checking if person 2489 has a role DIRECTOR for media item 216
2012-10-23 08:04:01,230 DEBUG [PersonDAOImpl] Adding a Person Michael Bender to media item 216 as PRODUCER
2012-10-23 08:04:01,231 DEBUG [PersonDAOImpl] Reading a Person (name = Michael Bender)
2012-10-23 08:04:01,241 DEBUG [PersonDAOImpl] Creating a new Person (name = Michael Bender)
2012-10-23 08:04:01,244 DEBUG [PersonDAOImpl] Checking if person 2490 has a role PRODUCER for media item 216
2012-10-23 08:04:01,282 DEBUG [PersonDAOImpl] Adding a Person Richard Hashimoto to media item 216 as PRODUCER
2012-10-23 08:04:01,282 DEBUG [PersonDAOImpl] Reading a Person (name = Richard Hashimoto)
2012-10-23 08:04:01,282 DEBUG [PersonDAOImpl] Creating a new Person (name = Richard Hashimoto)
2012-10-23 08:04:01,284 DEBUG [PersonDAOImpl] Checking if person 2491 has a role PRODUCER for media item 216
2012-10-23 08:04:01,287 DEBUG [PersonDAOImpl] Adding a Person Larry Wilson to media item 216 as PRODUCER
2012-10-23 08:04:01,287 DEBUG [PersonDAOImpl] Reading a Person (name = Larry Wilson)
2012-10-23 08:04:01,287 DEBUG [PersonDAOImpl] Creating a new Person (name = Larry Wilson)
2012-10-23 08:04:01,289 DEBUG [PersonDAOImpl] Checking if person 2492 has a role PRODUCER for media item 216
2012-10-23 08:04:01,291 DEBUG [PersonDAOImpl] Adding a Person Michael Keaton to media item 216 as ACTOR
2012-10-23 08:04:01,291 DEBUG [PersonDAOImpl] Reading a Person (name = Michael Keaton)
2012-10-23 08:04:01,292 DEBUG [PersonDAOImpl] Creating a new Person (name = Michael Keaton)
2012-10-23 08:04:01,293 DEBUG [PersonDAOImpl] Checking if person 2493 has a role ACTOR for media item 216
2012-10-23 08:04:01,296 DEBUG [PersonDAOImpl] Adding a Person Alec Baldwin to media item 216 as ACTOR
2012-10-23 08:04:01,296 DEBUG [PersonDAOImpl] Reading a Person (name = Alec Baldwin)
2012-10-23 08:04:01,296 DEBUG [PersonDAOImpl] Creating a new Person (name = Alec Baldwin)
2012-10-23 08:04:01,298 DEBUG [PersonDAOImpl] Checking if person 2494 has a role ACTOR for media item 216
2012-10-23 08:04:01,301 DEBUG [PersonDAOImpl] Adding a Person Geena Davis to media item 216 as ACTOR
2012-10-23 08:04:01,301 DEBUG [PersonDAOImpl] Reading a Person (name = Geena Davis)
2012-10-23 08:04:01,301 DEBUG [PersonDAOImpl] Creating a new Person (name = Geena Davis)
2012-10-23 08:04:01,303 DEBUG [PersonDAOImpl] Checking if person 2495 has a role ACTOR for media item 216
2012-10-23 08:04:01,305 DEBUG [PersonDAOImpl] Adding a Person Annie McEnroe to media item 216 as ACTOR
2012-10-23 08:04:01,305 DEBUG [PersonDAOImpl] Reading a Person (name = Annie McEnroe)
2012-10-23 08:04:01,306 DEBUG [PersonDAOImpl] Creating a new Person (name = Annie McEnroe)
2012-10-23 08:04:01,307 DEBUG [PersonDAOImpl] Checking if person 2496 has a role ACTOR for media item 216
2012-10-23 08:04:01,310 DEBUG [PersonDAOImpl] Adding a Person Maurice Page to media item 216 as ACTOR
2012-10-23 08:04:01,310 DEBUG [PersonDAOImpl] Reading a Person (name = Maurice Page)
2012-10-23 08:04:01,311 DEBUG [PersonDAOImpl] Creating a new Person (name = Maurice Page)
2012-10-23 08:04:01,312 DEBUG [PersonDAOImpl] Checking if person 2497 has a role ACTOR for media item 216
2012-10-23 08:04:01,315 DEBUG [PersonDAOImpl] Adding a Person Hugo Stanger to media item 216 as ACTOR
2012-10-23 08:04:01,315 DEBUG [PersonDAOImpl] Reading a Person (name = Hugo Stanger)
2012-10-23 08:04:01,315 DEBUG [PersonDAOImpl] Creating a new Person (name = Hugo Stanger)
2012-10-23 08:04:01,317 DEBUG [PersonDAOImpl] Checking if person 2498 has a role ACTOR for media item 216
2012-10-23 08:04:01,320 DEBUG [PersonDAOImpl] Adding a Person Rachel Mittelman to media item 216 as ACTOR
2012-10-23 08:04:01,320 DEBUG [PersonDAOImpl] Reading a Person (name = Rachel Mittelman)
2012-10-23 08:04:01,320 DEBUG [PersonDAOImpl] Creating a new Person (name = Rachel Mittelman)
2012-10-23 08:04:01,322 DEBUG [PersonDAOImpl] Checking if person 2499 has a role ACTOR for media item 216
2012-10-23 08:04:01,325 DEBUG [PersonDAOImpl] Adding a Person Winona Ryder to media item 216 as ACTOR
2012-10-23 08:04:01,325 DEBUG [PersonDAOImpl] Reading a Person (name = Winona Ryder)
2012-10-23 08:04:01,325 DEBUG [PersonDAOImpl] Creating a new Person (name = Winona Ryder)
2012-10-23 08:04:01,327 DEBUG [PersonDAOImpl] Checking if person 2500 has a role ACTOR for media item 216
2012-10-23 08:04:01,330 DEBUG [PersonDAOImpl] Adding a Person Catherine O'Hara to media item 216 as ACTOR
2012-10-23 08:04:01,330 DEBUG [PersonDAOImpl] Reading a Person (name = Catherine O'Hara)
2012-10-23 08:04:01,330 DEBUG [PersonDAOImpl] Creating a new Person (name = Catherine O'Hara)
2012-10-23 08:04:01,332 DEBUG [PersonDAOImpl] Checking if person 2501 has a role ACTOR for media item 216
2012-10-23 08:04:01,335 DEBUG [PersonDAOImpl] Adding a Person J. Jay Saunders to media item 216 as ACTOR
2012-10-23 08:04:01,335 DEBUG [PersonDAOImpl] Reading a Person (name = J. Jay Saunders)
2012-10-23 08:04:01,335 DEBUG [PersonDAOImpl] Creating a new Person (name = J. Jay Saunders)
2012-10-23 08:04:01,337 DEBUG [PersonDAOImpl] Checking if person 2502 has a role ACTOR for media item 216
2012-10-23 08:04:01,340 DEBUG [PersonDAOImpl] Adding a Person Mark Ettlinger to media item 216 as ACTOR
2012-10-23 08:04:01,340 DEBUG [PersonDAOImpl] Reading a Person (name = Mark Ettlinger)
2012-10-23 08:04:01,340 DEBUG [PersonDAOImpl] Creating a new Person (name = Mark Ettlinger)
2012-10-23 08:04:01,342 DEBUG [PersonDAOImpl] Checking if person 2503 has a role ACTOR for media item 216
2012-10-23 08:04:01,345 DEBUG [PersonDAOImpl] Adding a Person Jeffrey Jones to media item 216 as ACTOR
2012-10-23 08:04:01,345 DEBUG [PersonDAOImpl] Reading a Person (name = Jeffrey Jones)
2012-10-23 08:04:01,346 DEBUG [PersonDAOImpl] Creating a new Person (name = Jeffrey Jones)
2012-10-23 08:04:01,347 DEBUG [PersonDAOImpl] Checking if person 2504 has a role ACTOR for media item 216
2012-10-23 08:04:01,351 DEBUG [PersonDAOImpl] Adding a Person Glenn Shadix to media item 216 as ACTOR
2012-10-23 08:04:01,351 DEBUG [PersonDAOImpl] Reading a Person (name = Glenn Shadix)
2012-10-23 08:04:01,351 DEBUG [PersonDAOImpl] Creating a new Person (name = Glenn Shadix)
2012-10-23 08:04:01,353 DEBUG [PersonDAOImpl] Checking if person 2505 has a role ACTOR for media item 216
2012-10-23 08:04:01,356 DEBUG [PersonDAOImpl] Adding a Person Patrice Martinez to media item 216 as ACTOR
2012-10-23 08:04:01,357 DEBUG [PersonDAOImpl] Reading a Person (name = Patrice Martinez)
2012-10-23 08:04:01,357 DEBUG [PersonDAOImpl] Creating a new Person (name = Patrice Martinez)
2012-10-23 08:04:01,358 DEBUG [PersonDAOImpl] Checking if person 2506 has a role ACTOR for media item 216
2012-10-23 08:04:01,362 DEBUG [PersonDAOImpl] Adding a Person Cindy Daly to media item 216 as ACTOR
2012-10-23 08:04:01,362 DEBUG [PersonDAOImpl] Reading a Person (name = Cindy Daly)
2012-10-23 08:04:01,362 DEBUG [PersonDAOImpl] Creating a new Person (name = Cindy Daly)
2012-10-23 08:04:01,364 DEBUG [PersonDAOImpl] Checking if person 2507 has a role ACTOR for media item 216
2012-10-23 08:04:01,368 DEBUG [MetadataDescriptorDAOImpl] Creating a new MetadataDescriptor (type = ONLINE_VIDEO_SOURCES, mediaItemId = 216)
2012-10-23 08:04:01,378 DEBUG [MetadataDescriptorDAOImpl] Creating a new MetadataDescriptor (type = EMBEDDED, mediaItemId = 216)
2012-10-23 08:04:01,380 INFO  [LibraryAdditionsCheckerThread] Added file 'Beetlejuice (1988).m4v' (title: Beetlejuice) to Library
2012-10-23 08:04:01,380 DEBUG [RepositoryDAOImpl] Marking Repository 2 as scanned with current timestamp
2012-10-23 08:04:03,792 DEBUG [AbstractCDSLibraryIndexingListener] Library updated, notifying CDS
2012-10-23 08:04:03,792 DEBUG [LocalContentCacheDecorator] Cleared cache (local_resetafterplay)
2012-10-23 08:04:03,793 DEBUG [LocalContentCacheDecorator] Cleared cache (local_default)
<<

zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Tue Oct 23, 2012 3:50 pm

Re: Unsupported File Format

What if you try to execute this command?

  Code:
ffmpeg.exe -i "D:\test\Beetlejuice (1988).m4v" -y -threads 3 -copyts -c:v mpeg2video -b:v 1000k -maxrate:v 1000k -bufsize:v 1000k -vf scale=848:480 -r 24000/1001 -g 15 -c:a libmp3lame -b:a 160k -ar 44100 -ac 2 -map 0:0 -map 0:1 -sn -f mpegts C:\Windows\TEMP\Serviio\transcoding-temp-216-serviigo-MEDIUM.stf
<<

teknos

Streaming enthusiast

Posts: 29

Joined: Thu Oct 18, 2012 2:09 am

Post Tue Oct 23, 2012 4:25 pm

Re: Unsupported File Format

zip wrote:What if you try to execute this command?


Ok, I will give it a try this afternoon. I'm in Eastern Standard Time zone. so it'll be a few hours from now. Thank you!
<<

teknos

Streaming enthusiast

Posts: 29

Joined: Thu Oct 18, 2012 2:09 am

Post Wed Oct 24, 2012 1:35 am

Re: Unsupported File Format

Below are the results...

  Code:
C:\Program Files\Serviio\lib>ffmpeg.exe -i "D:\test\Beetlejuice (1988).m4v" -y -threads 3 -copyts -c:v mpeg2video -b:v 1000k -maxrate:v 1000k -bufsize:v 1000k -vf scale=848:480 -r 24000/1001 -g 15 -c:a libmp3lame -b:a 160k -ar 44100 -ac 2 -map 0:0 -map 0:1 -sn -f mpegts C:\Windows\TEMP\Serviio\transcoding-temp-216-serviigo-MEDIUM.stf
ffmpeg version N-42368-gbf53863 Copyright (c) 2000-2012 the FFmpeg developers
  built on Jul 10 2012 03:40:45 with gcc 4.6.3
  configuration: --enable-static --disable-shared --disable-ffplay --disable-ffserver --enable-memalign-hack --enable-libmp3lame --enable-librtmp --extra-libs='-lrtmp -lpolarssl -lws2_32 -lwinmm' --arch=x86 --enable-runtime-cpudetect --enable-pthreads --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --pkg-config=pkg-config
  libavutil      51. 64.100 / 51. 64.100
  libavcodec     54. 33.100 / 54. 33.100
  libavformat    54. 15.102 / 54. 15.102
  libavdevice    54.  1.100 / 54.  1.100
  libavfilter     3.  1.100 /  3.  1.100
  libswscale      2.  1.100 /  2.  1.100
  libswresample   0. 15.100 /  0. 15.100
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'D:\test\Beetlejuice (1988).m4v':
  Metadata:
    major_brand     : mp42
    minor_version   : 0
    compatible_brands: mp42isomavc1
    encoder         : HandBrake 0.9.8 2012071700
  Duration: 01:32:06.36, start: 0.000000, bitrate: 8326 kb/s
    Stream #0:0(und): Video: h264 (High) (avc1 / 0x31637661), yuv420p, 1920x1088
 [SAR 16303:16200 DAR 959:540], 7520 kb/s, 23.98 fps, 23.75 tbr, 90k tbn, 180k tbc
    Stream #0:1(eng): Audio: aac (mp4a / 0x6134706D), 48000 Hz, stereo, s16, 159 kb/s
    Stream #0:2(eng): Audio: ac3 (ac-3 / 0x332D6361), 48000 Hz, 5.1(side), s16, 640 kb/s
    Stream #0:3(und): Subtitle: mov_text (text / 0x74786574)
[graph 0 input from stream 0:0 @ 03495D80] w:1920 h:1088 pixfmt:yuv420p tb:1/90000 fr:95/4 sar:16303/16200 sws_param:flags=2
[output stream 0:0 @ 014CF100] No opaque field provided
[Parsed_scale_0 @ 033D7740] w:1920 h:1088 fmt:yuv420p sar:16303/16200 -> w:848 h:480 fmt:yuv420p sar:959/954 flags:0x4
[graph 1 input from stream 0:1 @ 03476FA0] tb:1/48000 samplefmt:s16 samplerate:48000 chlayout:0x3
[auto-inserted resampler 0 @ 03477240] chl:stereo fmt:s16 r:48000Hz -> chl:stereo fmt:s16 r:44100Hz
[mpeg2video @ 04CAC180] impossible bitrate constraints, this will fail
[mpegts @ 03494480] muxrate VBR, pcr every 2 pkts, sdt every 200, pat/pmt every40 pkts
Output #0, mpegts, to 'C:\Windows\TEMP\Serviio\transcoding-temp-216-serviigo-MEDIUM.stf':
  Metadata:
    major_brand     : mp42
    minor_version   : 0
    compatible_brands: mp42isomavc1
    encoder         : Lavf54.15.102
    Stream #0:0(und): Video: mpeg2video, yuv420p, 848x480 [SAR 959:954 DAR 959:540], q=2-31, 1000 kb/s, 90k tbn, 23.98 tbc
    Stream #0:1(eng): Audio: mp3, 44100 Hz, stereo, s16, 160 kb/s
Stream mapping:
  Stream #0:0 -> #0:0 (h264 -> mpeg2video)
  Stream #0:1 -> #0:1 (aac -> libmp3lame)
Press [q] to stop, [?] for help
frame=   74 fps=0.0 q=2.0 size=     137kB time=00:00:03.00 bitrate= 374.6kbits/s
frame=  146 fps=145 q=2.0 size=     341kB time=00:00:06.00 bitrate= 465.3kbits/s
frame=  209 fps=138 q=2.0 size=     575kB time=00:00:08.63 bitrate= 545.8kbits/s
frame=  274 fps=136 q=2.0 size=     877kB time=00:00:11.34 bitrate= 633.6kbits/s
frame=  335 fps=133 q=3.0 size=    1367kB time=00:00:13.88 bitrate= 806.2kbits/s
frame=  387 fps=128 q=3.0 size=    1699kB time=00:00:16.05 bitrate= 866.8kbits/s
frame=  439 fps=125 q=6.5 size=    2048kB time=00:00:18.22 bitrate= 920.3kbits/s
frame=  485 fps=120 q=5.6 size=    2353kB time=00:00:20.14 bitrate= 956.9kbits/s
frame=  531 fps=117 q=5.6 size=    2651kB time=00:00:22.06 bitrate= 984.4kbits/s
frame=  579 fps=115 q=2.0 size=    2950kB time=00:00:24.06 bitrate=1004.2kbits/s
frame=  639 fps=115 q=6.5 size=    3275kB time=00:00:26.56 bitrate=1009.7kbits/s
frame=  678 fps=112 q=16.5 size=    3534kB time=00:00:28.19 bitrate=1026.9kbits/
frame=  731 fps=112 q=2.0 size=    3692kB time=00:00:30.40 bitrate= 994.8kbits/s
frame=  787 fps=112 q=4.2 size=    4171kB time=00:00:32.74 bitrate=1043.6kbits/s
frame=  847 fps=112 q=2.0 size=    4390kB time=00:00:35.24 bitrate=1020.5kbits/s
rc buffer underflow
frame=  871 fps=108 q=28.5 size=    4644kB time=00:00:36.24 bitrate=1049.6kbits/
rc buffer underflow
frame=  887 fps=103 q=23.5 size=    4758kB time=00:00:36.91 bitrate=1055.9kbits/
rc buffer underflow
frame=  901 fps= 99 q=22.5 size=    4858kB time=00:00:37.49 bitrate=1061.4kbits/
rc buffer underflow
frame=  918 fps= 95 q=24.0 size=    4981kB time=00:00:38.20 bitrate=1068.1kbits/
rc buffer underflow
frame=  931 fps= 92 q=25.5 size=    5078kB time=00:00:38.74 bitrate=1073.6kbits/
rc buffer underflow
frame=  946 fps= 88 q=25.5 size=    5187kB time=00:00:39.37 bitrate=1079.1kbits/
rc buffer underflow
frame=  959 fps= 85 q=25.5 size=    5282kB time=00:00:39.91 bitrate=1084.0kbits/
rc buffer underflow
frame=  983 fps= 84 q=2.0 size=    5390kB time=00:00:40.91 bitrate=1079.2kbits/s
frame= 1027 fps= 84 q=5.5 size=    5721kB time=00:00:42.75 bitrate=1096.2kbits/s
frame= 1057 fps= 83 q=6.0 size=    5914kB time=00:00:44.00 bitrate=1101.1kbits/s
frame= 1079 fps= 81 q=12.5 size=    6063kB time=00:00:44.91 bitrate=1105.7kbits/
frame= 1103 fps= 80 q=9.5 size=    6219kB time=00:00:45.92 bitrate=1109.4kbits/s
frame= 1126 fps= 79 q=10.5 size=    6369kB time=00:00:46.88 bitrate=1112.9kbits/
frame= 1150 fps= 78 q=13.5 size=    6530kB time=00:00:47.88 bitrate=1117.2kbits/
frame= 1179 fps= 77 q=31.4 size=    6717kB time=00:00:49.09 bitrate=1121.0kbits/
frame= 1205 fps= 76 q=11.5 size=    6888kB time=00:00:50.17 bitrate=1124.5kbits/
frame= 1227 fps= 75 q=13.5 size=    7035kB time=00:00:51.09 bitrate=1128.0kbits/
frame= 1250 fps= 74 q=10.6 size=    7183kB time=00:00:52.05 bitrate=1130.5kbits/
frame= 1271 fps= 73 q=18.5 size=    7325kB time=00:00:52.92 bitrate=1133.8kbits/
frame= 1294 fps= 73 q=7.6 size=    7469kB time=00:00:53.88 bitrate=1135.4kbits/s
frame= 1321 fps= 72 q=15.6 size=    7649kB time=00:00:55.01 bitrate=1139.0kbits/
frame= 1341 fps= 71 q=11.0 size=    7778kB time=00:00:55.84 bitrate=1140.9kbits/
frame= 1362 fps= 70 q=16.4 size=    7919kB time=00:00:56.72 bitrate=1143.7kbits/
frame= 1383 fps= 70 q=10.7 size=    8052kB time=00:00:57.59 bitrate=1145.2kbits/
frame= 1406 fps= 69 q=17.2 size=    8207kB time=00:00:58.55 bitrate=1148.1kbits/
frame= 1431 fps= 68 q=7.6 size=    8365kB time=00:00:59.60 bitrate=1149.7kbits/s
frame= 1455 fps= 68 q=12.5 size=    8524kB time=00:01:00.60 bitrate=1152.2kbits/
frame= 1475 fps= 67 q=11.0 size=    8655kB time=00:01:01.43 bitrate=1154.1kbits/
frame= 1499 fps= 67 q=13.5 size=    8812kB time=00:01:02.43 bitrate=1156.2kbits/
frame= 1515 fps= 66 q=12.5 size=    8919kB time=00:01:03.10 bitrate=1157.8kbits/
frame= 1535 fps= 65 q=13.0 size=    9048kB time=00:01:03.93 bitrate=1159.2kbits/
frame= 1561 fps= 65 q=8.5 size=    9217kB time=00:01:05.02 bitrate=1161.3kbits/s
frame= 1583 fps= 65 q=9.5 size=    9362kB time=00:01:05.94 bitrate=1163.1kbits/s
frame= 1606 fps= 64 q=10.5 size=    9517kB time=00:01:06.90 bitrate=1165.3kbits/
frame= 1629 fps= 64 q=31.7 size=    9674kB time=00:01:07.85 bitrate=1167.9kbits/
frame= 1650 fps= 63 q=12.5 size=    9802kB time=00:01:08.73 bitrate=1168.2kbits/
frame= 1671 fps= 63 q=8.5 size=    9937kB time=00:01:09.61 bitrate=1169.5kbits/s
frame= 1695 fps= 63 q=9.5 size=   10097kB time=00:01:10.61 bitrate=1171.4kbits/s
frame= 1719 fps= 62 q=31.7 size=   10263kB time=00:01:11.61 bitrate=1174.0kbits/
frame= 1739 fps= 62 q=14.1 size=   10386kB time=00:01:12.44 bitrate=1174.4kbits/
frame= 1762 fps= 62 q=9.7 size=   10533kB time=00:01:13.40 bitrate=1175.4kbits/s
frame= 1783 fps= 61 q=15.5 size=   10674kB time=00:01:14.28 bitrate=1177.1kbits/
frame= 1807 fps= 61 q=9.2 size=   10829kB time=00:01:15.28 bitrate=1178.3kbits/s
frame= 1830 fps= 61 q=28.5 size=   10982kB time=00:01:16.24 bitrate=1180.0kbits/
rc buffer underflow
frame= 1843 fps= 60 q=27.5 size=   11080kB time=00:01:16.78 bitrate=1182.1kbits/
rc buffer underflow
frame= 1859 fps= 60 q=23.5 size=   11189kB time=00:01:17.45 bitrate=1183.4kbits/
rc buffer underflow
frame= 1875 fps= 59 q=23.5 size=   11301kB time=00:01:18.11 bitrate=1185.1kbits/
rc buffer underflow
frame= 1890 fps= 59 q=21.5 size=   11406kB time=00:01:18.74 bitrate=1186.6kbits/
rc buffer underflow
frame= 1905 fps= 58 q=25.5 size=   11515kB time=00:01:19.37 bitrate=1188.4kbits/
rc buffer underflow
frame= 1919 fps= 58 q=26.5 size=   11616kB time=00:01:19.95 bitrate=1190.2kbits/
rc buffer underflow
frame= 1935 fps= 57 q=25.5 size=   11728kB time=00:01:20.62 bitrate=1191.6kbits/
rc buffer underflow
frame= 1959 fps= 57 q=31.7 size=   11899kB time=00:01:21.62 bitrate=1194.2kbits/
frame= 1985 fps= 57 q=9.6 size=   12059kB time=00:01:22.70 bitrate=1194.4kbits/s
frame= 2003 fps= 57 q=13.5 size=   12176kB time=00:01:23.45 bitrate=1195.2kbits/
rc buffer underflow
[mpeg2video @ 04CAC180] rc buffer underflow
frame= 2023 fps= 57 q=25.3 size=   12314kB time=00:01:24.29 bitrate=1196.7kbits/
frame= 2043 fps= 56 q=16.5 size=   12440kB time=00:01:25.12 bitrate=1197.2kbits/
rc buffer underflow
frame= 2063 fps= 56 q=13.7 size=   12573kB time=00:01:25.96 bitrate=1198.2kbits/
frame= 2082 fps= 56 q=17.5 size=   12700kB time=00:01:26.75 bitrate=1199.3kbits/
frame= 2110 fps= 56 q=15.5 size=   12883kB time=00:01:27.92 bitrate=1200.4kbits/
frame= 2138 fps= 56 q=7.5 size=   13059kB time=00:01:29.08 bitrate=1200.8kbits/s
frame= 2165 fps= 56 q=18.5 size=   13237kB time=00:01:30.21 bitrate=1202.0kbits/
rc buffer underflow
[mpeg2video @ 04CAC180] rc buffer underflow
frame= 2185 fps= 56 q=31.5 size=   13377kB time=00:01:31.04 bitrate=1203.6kbits/
frame= 2206 fps= 55 q=19.7 size=   13507kB time=00:01:31.92 bitrate=1203.7kbits/
rc buffer underflow
frame= 2227 fps= 55 q=14.1 size=   13644kB time=00:01:32.80 bitrate=1204.4kbits/
rc buffer underflow
frame= 2249 fps= 55 q=21.5 size=   13791kB time=00:01:33.71 bitrate=1205.5kbits/
frame= 2275 fps= 55 q=11.5 size=   13960kB time=00:01:34.80 bitrate=1206.3kbits/
frame= 2302 fps= 55 q=13.5 size=   14136kB time=00:01:35.92 bitrate=1207.1kbits/
frame= 2325 fps= 55 q=16.5 size=   14287kB time=00:01:36.88 bitrate=1207.9kbits/
frame= 2349 fps= 55 q=31.7 size=   14454kB time=00:01:37.88 bitrate=1209.6kbits/
frame= 2371 fps= 55 q=14.9 size=   14588kB time=00:01:38.80 bitrate=1209.5kbits/
frame= 2396 fps= 55 q=10.5 size=   14752kB time=00:01:39.84 bitrate=1210.3kbits/
frame= 2431 fps= 55 q=13.8 size=   14980kB time=00:01:41.30 bitrate=1211.3kbits/
frame= 2457 fps= 55 q=18.5 size=   15152kB time=00:01:42.39 bitrate=1212.2kbits/
frame= 2483 fps= 55 q=10.5 size=   15320kB time=00:01:43.47 bitrate=1212.8kbits/
frame= 2507 fps= 55 q=12.5 size=   15476kB time=00:01:44.47 bitrate=1213.4kbits/
frame= 2538 fps= 55 q=7.0 size=   15676kB time=00:01:45.77 bitrate=1214.1kbits/s
frame= 2569 fps= 55 q=11.5 size=   15883kB time=00:01:47.06 bitrate=1215.2kbits/
frame= 2597 fps= 55 q=11.5 size=   16066kB time=00:01:48.23 bitrate=1216.0kbits/
frame= 2625 fps= 55 q=11.9 size=   16251kB time=00:01:49.40 bitrate=1216.9kbits/
frame= 2654 fps= 55 q=7.6 size=   16438kB time=00:01:50.61 bitrate=1217.4kbits/s
frame= 2687 fps= 55 q=13.5 size=   16657kB time=00:01:51.98 bitrate=1218.5kbits/
frame= 2687 fps= 54 q=13.5 size=   16657kB time=00:01:51.98 bitrate=1218.5kbits/
frame= 2714 fps= 54 q=13.6 size=   16832kB time=00:01:53.11 bitrate=1219.1kbits/
frame= 2743 fps= 54 q=13.1 size=   17025kB time=00:01:54.32 bitrate=1219.9kbits/
frame= 2775 fps= 54 q=7.7 size=   17232kB time=00:01:55.65 bitrate=1220.6kbits/s
frame= 2819 fps= 55 q=13.1 size=   17521kB time=00:01:57.49 bitrate=1221.7kbits/
frame= 2843 fps= 55 q=16.3 size=   17679kB time=00:01:58.49 bitrate=1222.2kbits/
frame= 2865 fps= 54 q=23.5 size=   17824kB time=00:01:59.41 bitrate=1222.8kbits/
s


This continued for a long time.
<<

zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Thu Oct 25, 2012 11:51 am

Re: Unsupported File Format

That looks good. FFmpeg doesn't fail.

So you are saying ServiiGo is failing to play this file (e.g. on Medium quality)?
<<

teknos

Streaming enthusiast

Posts: 29

Joined: Thu Oct 18, 2012 2:09 am

Post Thu Oct 25, 2012 12:11 pm

Re: Unsupported File Format

zip wrote:So you are saying ServiiGo is failing to play this file (e.g. on Medium quality)?


Yes that is correct. ServiiGo is failing to play this file (e.g. on Medium quality).

Typically ServiiGo will give you three (3) choices: Original, Medium, and Low. But in this case only the Medium and Low options are displayed and none of them work.

ServiiGo will also display the resolution of the media file, but in this case it shows up as "Unknown".
<<

zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Thu Oct 25, 2012 12:23 pm

Re: Unsupported File Format

did you try it in MediaBrowser?
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