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Serviio 1.1 not working

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BigD289

Serviio newbie

Posts: 7

Joined: Sat Dec 22, 2012 11:28 am

Post Sat Dec 22, 2012 11:41 am

Serviio 1.1 not working

Hi

I'm having some problems with Serviio since upgrading to 1.1. My Sony TV and WDTV no longer see Serviio. Strange thing is the xBox sees it just fine.

I'm running Serviio on OSX 10.8.2 - when Serviio launches I get 'Application Not Responding'. Also when I 'Show Status' it is continually red for both checking new files and updates.

I have uploaded the log file. Does anybody have any ideas as to what is going on?

The previous version worked perfectly!
Attachments
serviio.log
Log File
(24.57 KiB) Downloaded 454 times
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zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Sat Dec 22, 2012 5:21 pm

Re: Serviio 1.1 not working

Is 192.168.0.62 your IP? Are the devices on the same subnet?
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BigD289

Serviio newbie

Posts: 7

Joined: Sat Dec 22, 2012 11:28 am

Post Sat Dec 22, 2012 6:01 pm

Re: Serviio 1.1 not working

Yes that is the IP, all of the devices are on the same subnet.

Still can't figure out why the xBox works but the WDTV and Sony TV do not.
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serviiousrchap

Serviio newbie

Posts: 1

Joined: Sat Dec 22, 2012 10:19 pm

Post Sat Dec 22, 2012 10:27 pm

Re: Serviio 1.1 not working

same issue here. Message about 1.1 update available on Windows 7 today so I updated. Then serviio was missing - not listed - on any dlna device (Samsung, iphone with buzz player etc). Uninstalled, cleared registry and reinstalled 1.1 clean - same problem of not being listed. Uninstalled again and reinstalled the old 1.0.1 from a previous download and all is fine again.

It's not a firewall issue and no ports are blocked. Let me know if I can help debug the issue/capture logs.
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BigD289

Serviio newbie

Posts: 7

Joined: Sat Dec 22, 2012 11:28 am

Post Sat Dec 22, 2012 11:00 pm

Re: Serviio 1.1 not working

I tried going back to 1.0.1 but still the same issue. Just tried VLC on my laptop and it can see Serviio fine. Just not the WDTV or the Sony TV. Not too sure how to take this one forward. I've rebooted everything, its still not showing up.
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zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Sun Dec 23, 2012 2:50 pm

Re: Serviio 1.1 not working

BigD289 wrote:I tried going back to 1.0.1 but still the same issue. Just tried VLC on my laptop and it can see Serviio fine. Just not the WDTV or the Sony TV. Not too sure how to take this one forward. I've rebooted everything, its still not showing up.

Can you see the devices in the list of renders? Are they not disabled for some reason? Check by right clicking on them.
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zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Sun Dec 23, 2012 2:50 pm

Re: Serviio 1.1 not working

serviiousrchap wrote:same issue here. Message about 1.1 update available on Windows 7 today so I updated. Then serviio was missing - not listed - on any dlna device (Samsung, iphone with buzz player etc). Uninstalled, cleared registry and reinstalled 1.1 clean - same problem of not being listed. Uninstalled again and reinstalled the old 1.0.1 from a previous download and all is fine again.

It's not a firewall issue and no ports are blocked. Let me know if I can help debug the issue/capture logs.

Try to enter your IP address to the Bound IP address field.
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johnm

Serviio newbie

Posts: 6

Joined: Sat Oct 13, 2012 6:03 pm

Post Sun Dec 23, 2012 9:14 pm

Re: Serviio 1.1 not working

Same problem here. Once I upgraded to 1.1 my WDTV Live could not find the Media Server. It indicated it had connected to the network OK but would not find the Media Server. I reinstalled version 1.0.1 and the problem disappeared. By the way I did enter the IP address in the Bound IP address field but it made no difference. I'm on a Mac running OSX 10.6.8.
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BigD289

Serviio newbie

Posts: 7

Joined: Sat Dec 22, 2012 11:28 am

Post Sun Dec 23, 2012 9:36 pm

Re: Serviio 1.1 not working

I put the IP Address in the Bound IP address field but it still made no difference.
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zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Mon Dec 24, 2012 11:40 am

Re: Serviio 1.1 not working

Post detailed log again
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BigD289

Serviio newbie

Posts: 7

Joined: Sat Dec 22, 2012 11:28 am

Post Mon Dec 24, 2012 12:30 pm

Re: Serviio 1.1 not working

Hi

Log file attached.
Attachments
serviio.log
Log File
(68.51 KiB) Downloaded 462 times
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zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Mon Dec 24, 2012 6:15 pm

Re: Serviio 1.1 not working

The log looks ok. Can you enable detailed logging and post it again?
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malaki86

Serviio newbie

Posts: 1

Joined: Fri Dec 28, 2012 11:22 pm

Post Fri Dec 28, 2012 11:41 pm

Re: Serviio 1.1 not working

I have the exact same problem. I can see Serviio on both of my D-Link boxes, as well as my LG Blu-Ray player. But, my WDTV Live comes up blank. I'm trying up upload my log file, but it's too big (2.5meg zipped, 35meg unzipped).
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bluelightalarm

Serviio newbie

Posts: 2

Joined: Sat Dec 29, 2012 6:45 am

Post Sat Dec 29, 2012 7:01 am

Re: Serviio 1.1 not working

I'm also having this problem since upgrading to 1.1 on a Windows 7 machine. It has always worked flawlessly but now I can't see Serviio on my Sony Bluray, my PS3 or my iPad.

Edit: I enabled debug mode in order to upload my log file and noticed the Serviio logo pop up in my devices on my PS3 so tried watching a video and it works! I tried disabling debug mode and it vanishes again. Would it hurt to leave it in debug mode as that's the only way I can seem to get it to work
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BigD289

Serviio newbie

Posts: 7

Joined: Sat Dec 22, 2012 11:28 am

Post Sat Dec 29, 2012 9:49 pm

Re: Serviio 1.1 not working

Hi

Sorry I have been away over Christmas.

I've enabled detailed logging and attached the log so far. Neither the WDTV or Sony TV see Serviio after enabling the detailed logging - that would have been an easy fix!
Attachments
serviio.log
(9.64 KiB) Downloaded 438 times
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oovinceoo

Serviio newbie

Posts: 6

Joined: Sun Dec 30, 2012 12:34 am

Post Sun Dec 30, 2012 12:40 am

Re: Serviio 1.1 not working

Same problem here... after updating a 1.0.1 to 1.1 my device is no longer recognized by my Samsung TV.
I've stopped the server from the Serviio Console, then I've stopped the service from the windows service, then I start again the service and start again Serviio from the console and then... my serviio device appears on my TV screen :)
I have to do this each time I restart the computer... no idea why...
Hope it could help
See you
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moltra

DLNA master

Posts: 1871

Joined: Thu Mar 24, 2011 11:00 pm

Location: Ohio USA

Post Sun Dec 30, 2012 1:08 am

Re: Serviio 1.1 not working

Check your ip addresses.


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http://www.serviidb.com Online media resource repository

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HowTo: Provide supported formats of a device HowTo: Record a new ticket on Bitbucket
HowTo: Provide details of a video file that doesn't play HowTo: Turn on detailed logging
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BigD289

Serviio newbie

Posts: 7

Joined: Sat Dec 22, 2012 11:28 am

Post Sun Dec 30, 2012 3:25 pm

Re: Serviio 1.1 not working

Okay, I've swapped my router and now the WDTV can see Serviio. The Sony TV still can't but I don't use it very much.

I've done a clean install of Serviio but the app seems to still hang and say 'Application Not Responding'. It used to disappear from the Dock after a while.
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zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Mon Dec 31, 2012 6:18 pm

Re: Serviio 1.1 not working

oovinceoo wrote:Same problem here... after updating a 1.0.1 to 1.1 my device is no longer recognized by my Samsung TV.
I've stopped the server from the Serviio Console, then I've stopped the service from the windows service, then I start again the service and start again Serviio from the console and then... my serviio device appears on my TV screen :)
I have to do this each time I restart the computer... no idea why...
Hope it could help
See you

Post detailed log of the server startup
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oovinceoo

Serviio newbie

Posts: 6

Joined: Sun Dec 30, 2012 12:34 am

Post Mon Dec 31, 2012 11:13 pm

Re: Serviio 1.1 not working

zip wrote:Post detailed log of the server startup

Now everything looks ok, I've restart again the computer and Serviio was available on the Samsung TV...
If the problem occurs again, I'll post log here...
Thank you,
Vince
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