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FFMPEG Missing - Tried all suggestions!

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moloney

Serviio newbie

Posts: 8

Joined: Sun Feb 17, 2013 5:30 pm

Post Thu Feb 21, 2013 10:21 pm

FFMPEG Missing - Tried all suggestions!

A couple of weeks ago Serviio stopped working and after doing some digging on the log it appears that FFMPEG is missing.

Since then i have downloaded the latest version from the recommended site and copied it into the folder which has had no affect.
All my folders are shared.
There are no multiple user accounts so Serviio should work as i have read on another thread.
I have reinstalled the latest version of Serviio but it still does not work.

Please can someone help as i have no idea why this is not working.

2013-02-21 21:49:37,940 DEBUG [ApplicationInstanceManager] Listening for application instances on socket 44331
2013-02-21 21:49:37,956 INFO [MediaServer] ------------------------------------------------------------------------
2013-02-21 21:49:37,956 INFO [MediaServer] Serviio DLNA media streaming server v 1.1 (rev. 6ba0dd933a8e+)
2013-02-21 21:49:37,956 INFO [MediaServer] Petr Nejedly 2009-2012
2013-02-21 21:49:37,956 INFO [MediaServer] http://www.serviio.org
2013-02-21 21:49:37,956 INFO [MediaServer]
2013-02-21 21:49:37,956 INFO [MediaServer] Java 1.7.0_05-Oracle Corporation
2013-02-21 21:49:37,956 INFO [MediaServer] OS Windows 7 amd64 6.1
2013-02-21 21:49:37,956 INFO [MediaServer] File encoding: windows-1252
2013-02-21 21:49:37,956 INFO [MediaServer] Headless mode enabled: true
2013-02-21 21:49:37,956 INFO [MediaServer] User: LIVING-ROOM$
2013-02-21 21:49:37,956 INFO [MediaServer] User home dir: C:\
2013-02-21 21:49:37,956 INFO [MediaServer] Temp dir: C:\Windows\TEMP\
2013-02-21 21:49:37,956 INFO [MediaServer] ------------------------------------------------------------------------
2013-02-21 21:49:38,081 INFO [WebServer] Socket buffer set to 65535 bytes
2013-02-21 21:49:38,096 INFO [RestletServer] Starting Restlet server (/rest) exposed on port 23423
2013-02-21 21:49:38,127 INFO [RestletServer] Starting Restlet server (/cds) exposed on port 23424
2013-02-21 21:49:38,127 INFO [RestletServer] Starting Restlet server (/mediabrowser) exposed on port 23424
2013-02-21 21:49:38,143 INFO [DBSchemaUpdateExecutor] Checking if DB schema needs to be updated
2013-02-21 21:49:38,159 DEBUG [DBLogDAOImpl] Checking if script 'script-0.1.sql' has been run
2013-02-21 21:49:39,188 DEBUG [DBLogDAOImpl] Checking if script 'script-0.1.1.sql' has been run
2013-02-21 21:49:39,188 DEBUG [DBLogDAOImpl] Checking if script 'script-0.2.sql' has been run
2013-02-21 21:49:39,188 DEBUG [DBLogDAOImpl] Checking if script 'script-0.3.1.sql' has been run
2013-02-21 21:49:39,188 DEBUG [DBLogDAOImpl] Checking if script 'script-0.4.sql' has been run
2013-02-21 21:49:39,188 DEBUG [DBLogDAOImpl] Checking if script 'script-0.4.1.sql' has been run
2013-02-21 21:49:39,188 DEBUG [DBLogDAOImpl] Checking if script 'script-0.4.2.sql' has been run
2013-02-21 21:49:39,188 DEBUG [DBLogDAOImpl] Checking if script 'script-0.5.sql' has been run
2013-02-21 21:49:39,188 DEBUG [DBLogDAOImpl] Checking if script 'script-0.5.1.sql' has been run
2013-02-21 21:49:39,188 DEBUG [DBLogDAOImpl] Checking if script 'script-0.6.sql' has been run
2013-02-21 21:49:39,188 DEBUG [DBLogDAOImpl] Checking if script 'script-0.6.1.sql' has been run
2013-02-21 21:49:39,188 DEBUG [DBLogDAOImpl] Checking if script 'script-0.6.2.sql' has been run
2013-02-21 21:49:39,188 DEBUG [DBLogDAOImpl] Checking if script 'script-1.0.sql' has been run
2013-02-21 21:49:39,188 DEBUG [DBLogDAOImpl] Checking if script 'script-1.1.sql' has been run
2013-02-21 21:49:39,204 DEBUG [ConfigEntryDAOImpl] Reading all ConfigEntries
2013-02-21 21:49:39,219 DEBUG [LicenseValidator] Validating license file (348 bytes)
2013-02-21 21:49:39,453 INFO [MediaServer] ------------------------------------------------------------------------
2013-02-21 21:49:39,453 INFO [MediaServer] License: FREE
2013-02-21 21:49:39,453 INFO [MediaServer] ------------------------------------------------------------------------
2013-02-21 21:49:39,765 INFO [ProfilesDefinitionParser] Parsing Profiles definition
2013-02-21 21:49:39,828 DEBUG [ProfilesDefinitionParser] Parsing profile definition for profile 1
2013-02-21 21:49:40,639 DEBUG [ServiioConsole] Initializing Serviio Console
2013-02-21 21:49:40,670 DEBUG [ApplicationInstanceManager] Listening for application instances on socket 44332
2013-02-21 21:49:40,686 INFO [ServiioConsole] Starting Serviio Console
2013-02-21 21:49:40,733 DEBUG [SwingHelper] Choosing java look and feel: com.sun.java.swing.plaf.windows.WindowsLookAndFeel
2013-02-21 21:49:40,779 INFO [ServiioConsole] Connecting to Serviio REST on localhost:23423
2013-02-21 21:49:40,889 INFO [ProfilesDefinitionParser] Added profile 'Generic DLNA profile' (id=1)
2013-02-21 21:49:40,889 DEBUG [ProfilesDefinitionParser] Parsing profile definition for profile 2
2013-02-21 21:49:41,825 INFO [ProfilesDefinitionParser] Added profile 'Samsung TV (B-series)' (id=2)
2013-02-21 21:49:41,825 DEBUG [ProfilesDefinitionParser] Parsing profile definition for profile 3
2013-02-21 21:49:42,199 INFO [ProfilesDefinitionParser] Added profile 'Xbox 360' (id=3)
2013-02-21 21:49:42,199 DEBUG [ProfilesDefinitionParser] Parsing profile definition for profile 4
2013-02-21 21:49:42,823 INFO [ProfilesDefinitionParser] Added profile 'Playstation 3' (id=4)
2013-02-21 21:49:42,823 DEBUG [ProfilesDefinitionParser] Parsing profile definition for profile 5
2013-02-21 21:49:43,182 INFO [ProfilesDefinitionParser] Added profile 'Samsung TV (A-series)' (id=5)
2013-02-21 21:49:43,182 DEBUG [ProfilesDefinitionParser] Parsing profile definition for profile 6
2013-02-21 21:49:43,525 INFO [ProfilesDefinitionParser] Added profile 'DirecTV HD-DVR' (id=6)
2013-02-21 21:49:43,527 DEBUG [ProfilesDefinitionParser] Parsing profile definition for profile 7
2013-02-21 21:49:44,241 INFO [ProfilesDefinitionParser] Added profile 'Samsung TV / player (C/D/E-series)' (id=7)
2013-02-21 21:49:44,241 DEBUG [ProfilesDefinitionParser] Parsing profile definition for profile 8
2013-02-21 21:49:44,272 INFO [ProfilesDefinitionParser] Added profile 'LG TV / player' (id=8)
2013-02-21 21:49:44,272 DEBUG [ProfilesDefinitionParser] Parsing profile definition for profile sony2012
2013-02-21 21:49:45,250 INFO [ProfilesDefinitionParser] Added profile 'Sony Bravia TV (2012)' (id=sony2012)
2013-02-21 21:49:45,250 DEBUG [ProfilesDefinitionParser] Parsing profile definition for profile 10
2013-02-21 21:49:46,170 INFO [ProfilesDefinitionParser] Added profile 'Sony BD Player / SMP' (id=10)
2013-02-21 21:49:46,186 DEBUG [ProfilesDefinitionParser] Parsing profile definition for profile 13
2013-02-21 21:49:46,545 INFO [ProfilesDefinitionParser] Added profile 'Toshiba REGZA' (id=13)
2013-02-21 21:49:46,545 DEBUG [ProfilesDefinitionParser] Parsing profile definition for profile 14
2013-02-21 21:49:46,763 INFO [ProfilesDefinitionParser] Added profile 'WDTV Live' (id=14)
2013-02-21 21:49:46,763 DEBUG [ProfilesDefinitionParser] Parsing profile definition for profile 15
2013-02-21 21:49:46,794 INFO [ProfilesDefinitionParser] Added profile 'LaCie LaCinema Media Player' (id=15)
2013-02-21 21:49:46,794 DEBUG [ProfilesDefinitionParser] Parsing profile definition for profile 16
2013-02-21 21:49:46,966 INFO [ProfilesDefinitionParser] Added profile 'Manta WIFI Centre' (id=16)
2013-02-21 21:49:46,966 DEBUG [ProfilesDefinitionParser] Parsing profile definition for profile 17
2013-02-21 21:49:47,028 INFO [ProfilesDefinitionParser] Added profile 'Pure Flow' (id=17)
2013-02-21 21:49:47,044 DEBUG [ProfilesDefinitionParser] Parsing profile definition for profile 18
2013-02-21 21:49:47,449 INFO [ProfilesDefinitionParser] Added profile 'Sharp Aquos' (id=18)
2013-02-21 21:49:47,465 DEBUG [ProfilesDefinitionParser] Parsing profile definition for profile sony2011
2013-02-21 21:49:47,605 INFO [ProfilesDefinitionParser] Added profile 'Sony Bravia TV (2011)' (id=sony2011)
2013-02-21 21:49:47,621 DEBUG [ProfilesDefinitionParser] Parsing profile definition for profile sony2010
2013-02-21 21:49:47,933 INFO [ProfilesDefinitionParser] Added profile 'Sony Bravia TV (2010)' (id=sony2010)
2013-02-21 21:49:47,933 DEBUG [ProfilesDefinitionParser] Parsing profile definition for profile 20
2013-02-21 21:49:48,307 INFO [ProfilesDefinitionParser] Added profile 'Philips' (id=20)
2013-02-21 21:49:48,323 DEBUG [ProfilesDefinitionParser] Parsing profile definition for profile sony2009
2013-02-21 21:49:48,448 INFO [ProfilesDefinitionParser] Added profile 'Sony Bravia TV (2009)' (id=sony2009)
2013-02-21 21:49:48,448 DEBUG [ProfilesDefinitionParser] Parsing profile definition for profile 22
2013-02-21 21:49:48,510 INFO [ProfilesDefinitionParser] Added profile 'Denon AVR' (id=22)
2013-02-21 21:49:48,526 DEBUG [ProfilesDefinitionParser] Parsing profile definition for profile viera2011a
2013-02-21 21:49:49,212 INFO [ProfilesDefinitionParser] Added profile 'Panasonic Viera G/GT/DT/UT/VT (2011/2012)' (id=viera2011a)
2013-02-21 21:49:49,212 DEBUG [ProfilesDefinitionParser] Parsing profile definition for profile viera2011
2013-02-21 21:49:49,290 INFO [ProfilesDefinitionParser] Added profile 'Panasonic Viera E/S/ST/VT (2011)' (id=viera2011)
2013-02-21 21:49:49,306 DEBUG [ProfilesDefinitionParser] Parsing profile definition for profile viera2010
2013-02-21 21:49:49,384 INFO [ProfilesDefinitionParser] Added profile 'Panasonic Viera (2010)' (id=viera2010)
2013-02-21 21:49:49,384 DEBUG [ProfilesDefinitionParser] Parsing profile definition for profile sony2012us
2013-02-21 21:49:49,509 INFO [ProfilesDefinitionParser] Added profile 'Sony Bravia TV (2012) - US' (id=sony2012us)
2013-02-21 21:49:49,509 DEBUG [ProfilesDefinitionParser] Parsing profile definition for profile sony2011us
2013-02-21 21:49:49,633 INFO [ProfilesDefinitionParser] Added profile 'Sony Bravia TV (2011) - US' (id=sony2011us)
2013-02-21 21:49:49,633 DEBUG [ProfilesDefinitionParser] Parsing profile definition for profile SonySTR
2013-02-21 21:49:49,805 INFO [ProfilesDefinitionParser] Added profile 'Sony AVReceiver STR' (id=SonySTR)
2013-02-21 21:49:49,805 DEBUG [ProfilesDefinitionParser] Parsing profile definition for profile SonyCMT
2013-02-21 21:49:49,899 INFO [ProfilesDefinitionParser] Added profile 'Sony Audio CMT' (id=SonyCMT)
2013-02-21 21:49:49,945 INFO [ProfilesDefinitionParser] Parsing Profiles definition
2013-02-21 21:49:49,945 DEBUG [ProfilesDefinitionParser] Parsing profile definition for profile flv_player
2013-02-21 21:49:50,429 INFO [ProfilesDefinitionParser] Added profile 'Flash player' (id=flv_player)
2013-02-21 21:49:50,429 DEBUG [ProfilesDefinitionParser] Parsing profile definition for profile serviigo
2013-02-21 21:49:50,741 INFO [ProfilesDefinitionParser] Added profile 'ServiiGo' (id=serviigo)
2013-02-21 21:49:50,741 DEBUG [ProfilesDefinitionParser] Parsing profile definition for profile wp8
2013-02-21 21:49:51,022 INFO [ProfilesDefinitionParser] Added profile 'Windows Phone 8' (id=wp8)
2013-02-21 21:49:51,443 INFO [Device] Created UPnP Device with UUID: 845849ff-fb73-3682-9791-500c0f07784e, bound address: 192.168.1.68
2013-02-21 21:49:51,459 INFO [PluginCompilerThread] Looking for plugins at C:\Program Files\Serviio\bin\..\plugins
2013-02-21 21:49:51,490 INFO [UpdateChecker] Checking if a new version is available
2013-02-21 21:49:51,490 DEBUG [FFMPEGWrapper] Invoking FFMPEG to check if it exists of path C:\Program Files\Serviio\bin\\..\lib/ffmpeg.exe
2013-02-21 21:49:51,490 DEBUG [ProcessExecutor] Starting C:\Program Files\Serviio\bin\\..\lib/ffmpeg.exe
2013-02-21 21:49:51,490 INFO [PluginCompilerThread] Started looking for plugins
2013-02-21 21:49:51,537 ERROR [MediaServer] FFMPEG not found. Serviio will not work properly.
2013-02-21 21:49:51,537 DEBUG [DCRawWrapper] Invoking DCRAW to check if it exists of path C:\Program Files\Serviio\bin\\..\lib/dcraw.exe
2013-02-21 21:49:51,537 DEBUG [ProcessExecutor] Starting C:\Program Files\Serviio\bin\\..\lib/dcraw.exe
2013-02-21 21:49:51,630 INFO [AbstractTranscodingDeliveryEngine] Cleaning transcode engine and its data
2013-02-21 21:49:51,646 INFO [WebServer] WebServer starting on port 8895
2013-02-21 21:49:51,646 DEBUG [DiscoveryManager] UPNP device 845849ff-fb73-3682-9791-500c0f07784e (192.168.1.68) is available
2013-02-21 21:49:51,646 INFO [DiscoveryAdvertisementNotifier] Starting DiscoveryAdvertisementNotifier
2013-02-21 21:49:51,646 INFO [EventSubscriptionExpirationChecker] Starting EventSubscriptionExpirationChecker
2013-02-21 21:49:51,646 INFO [EventDispatcher] Starting EventDispatcher
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grolschie

DLNA master

Posts: 695

Joined: Tue Jun 28, 2011 4:02 am

Post Fri Feb 22, 2013 1:59 am

Re: FFMPEG Missing - Tried all suggestions!

Strange. It should be located in this folder:
  Code:
C:\Program Files\Serviio\lib\
Using Serviio on Debian "Wheezy" with Xbox 360, Sony BDP-S370 & Panasonic E6.
<<

moloney

Serviio newbie

Posts: 8

Joined: Sun Feb 17, 2013 5:30 pm

Post Fri Feb 22, 2013 8:30 am

Re: FFMPEG Missing - Tried all suggestions!

Sorry I was referring to the error log were it says ffmpeg is missing.

Ffmpeg is in the lib folder but for some reason serviio does not read it or use it.

As I said I have reinstalled serviio, ran the debug log and got this error.
I have updated ffmpeg to the latest release and still got this error.

Is there anything else I can do? Thanks
<<

zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Fri Feb 22, 2013 2:00 pm

Re: FFMPEG Missing - Tried all suggestions!

is the ffmpeg.exe not corrupted? can you run it?
<<

moloney

Serviio newbie

Posts: 8

Joined: Sun Feb 17, 2013 5:30 pm

Post Fri Feb 22, 2013 2:07 pm

Re: FFMPEG Missing - Tried all suggestions!

I am not very tech savvy but if i double click on the ffmpeg.exe file, it quickly flashes up and disappears. Are you referring to running it from the command line?

I am using Windows 7 by the way. I have also tried to install previous versions of Serviio but still no joy.

Thanks for your help!
<<

zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Fri Feb 22, 2013 4:14 pm

Re: FFMPEG Missing - Tried all suggestions!

yes, try it from command line

It looks like it has no problem with dcraw.exe from the same folder though.
<<

moloney

Serviio newbie

Posts: 8

Joined: Sun Feb 17, 2013 5:30 pm

Post Fri Feb 22, 2013 5:58 pm

Re: FFMPEG Missing - Tried all suggestions!

OK so in the command line i typed

start "C:\Program Files\Serviio\lib\ffmpeg.exe" and it opened another command line.

I then tried

start ffmpeg.exe

and it said it could not find the file.
<<

grolschie

DLNA master

Posts: 695

Joined: Tue Jun 28, 2011 4:02 am

Post Fri Feb 22, 2013 6:10 pm

Re: FFMPEG Missing - Tried all suggestions!

moloney wrote:OK so in the command line i typed

start "C:\Program Files\Serviio\lib\ffmpeg.exe" and it opened another command line.

I then tried

start ffmpeg.exe

and it said it could not find the file.


Please try it again from the command line, but without the word "start" i.e.
  Code:
C:\Program Files\Serviio\lib\ffmpeg.exe


Or change to the directory and then run the command i.e.
  Code:
cd C:\Program Files\Serviio\lib
ffmpeg.exe 
Using Serviio on Debian "Wheezy" with Xbox 360, Sony BDP-S370 & Panasonic E6.
<<

moloney

Serviio newbie

Posts: 8

Joined: Sun Feb 17, 2013 5:30 pm

Post Fri Feb 22, 2013 6:22 pm

Re: FFMPEG Missing - Tried all suggestions!

Sorry! Ok that worked and i now have the following -
Attachments
Untitled.jpg
Untitled.jpg (187.87 KiB) Viewed 8838 times
<<

grolschie

DLNA master

Posts: 695

Joined: Tue Jun 28, 2011 4:02 am

Post Fri Feb 22, 2013 6:34 pm

Re: FFMPEG Missing - Tried all suggestions!

OK, so ffmpeg appears to be working fine then.

As a workaround, maybe take a look in your ServiioService.exe.vmoptions file which is in C:\Program Files\Serviio\bin. Maybe hardcode the ffmpeg.exe location in the file by adding the line (and then restart the service):
  Code:
-Dffmpeg.location=C:\Program Files\Serviio\lib\ffmpeg.exe
Using Serviio on Debian "Wheezy" with Xbox 360, Sony BDP-S370 & Panasonic E6.
<<

moloney

Serviio newbie

Posts: 8

Joined: Sun Feb 17, 2013 5:30 pm

Post Fri Feb 22, 2013 6:49 pm

Re: FFMPEG Missing - Tried all suggestions!

Okay. I opened the file with notepad and added in the line and restarted the service. I have looked in the log and still get the same error.

Any other ideas? Do you want me to post the full log?
<<

grolschie

DLNA master

Posts: 695

Joined: Tue Jun 28, 2011 4:02 am

Post Fri Feb 22, 2013 7:04 pm

Re: FFMPEG Missing - Tried all suggestions!

Problems with Java? Recent update maybe? Maybe uninstall all Java versions that may be installed, and then reinstall the latest version? Some people have recently had problems with a recent Java update. One person suggest installing from the offline standalone installer.
Using Serviio on Debian "Wheezy" with Xbox 360, Sony BDP-S370 & Panasonic E6.
<<

moloney

Serviio newbie

Posts: 8

Joined: Sun Feb 17, 2013 5:30 pm

Post Fri Feb 22, 2013 8:48 pm

Re: FFMPEG Missing - Tried all suggestions!

I have reinstalled java but still no luck. Ffmpeg is still not found in the log.

Thanks for your help anyway
<<

grolschie

DLNA master

Posts: 695

Joined: Tue Jun 28, 2011 4:02 am

Post Fri Feb 22, 2013 10:00 pm

Re: FFMPEG Missing - Tried all suggestions!

Weird. So no changes made to your system that you can think of at around the time things stopped working?
Using Serviio on Debian "Wheezy" with Xbox 360, Sony BDP-S370 & Panasonic E6.
<<

moloney

Serviio newbie

Posts: 8

Joined: Sun Feb 17, 2013 5:30 pm

Post Fri Feb 22, 2013 10:08 pm

Re: FFMPEG Missing - Tried all suggestions!

I did update java so thought it may have been that. I downloaded some films and put them n one of my shared directories and then the day after serviio stopped working. I have removed them since but still no change with serviio. I think windows may have downloaded updates and restated also but cant think of any other changes. Gutted as well because I had it all working perfectly!
<<

grolschie

DLNA master

Posts: 695

Joined: Tue Jun 28, 2011 4:02 am

Post Fri Feb 22, 2013 10:19 pm

Re: FFMPEG Missing - Tried all suggestions!

So you don't have multiple versions of Java installed (i.e. listed in Control Panel -> Programs and Features)? Sometimes I have found previous entries after Java updates.
Using Serviio on Debian "Wheezy" with Xbox 360, Sony BDP-S370 & Panasonic E6.

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