No sound on Sony BDP-S570 on some files

Mon Mar 25, 2013 2:11 pm by CarlosC

Here's a weird one. I have a couple of files that will play but with no sound, even if the transcoded file is fine and HAS sound (if played on my pc).

Here's some info of both the original file, and the already transcoded by servvio file:

Original

Code:: General Unique ID : 179017113940558981197768840574073623616 (0x86AD7128D9EABA5C811CCDC4B3A4D440) Complete name : E:\Series Animadas\Los Defensores De La Tierra\01-Escape de Mongo.mkv Format : Matroska Format version : Version 4 / Version 2 File size : 175 MiB Duration : 21mn 59s Overall bit rate : 1 114 Kbps Encoded date : UTC 2013-03-22 23:52:13 Writing application : mkvmerge v6.1.0 ('Old Devil') built on Mar 2 2013 14:32:37 Writing library : libebml v1.3.0 + libmatroska v1.4.0 Video ID : 1 Format : AVC Format/Info : Advanced Video Codec Format profile : High@L5.1 Format settings, CABAC : Yes Format settings, ReFrames : 2 frames Codec ID : V_MPEG4/ISO/AVC Bit rate : 964 Kbps Width : 640 pixels Height : 480 pixels Display aspect ratio : 4:3 Frame rate mode : Variable Original frame rate : 29.970 fps Color space : YUV Chroma subsampling : 4:2:0 Bit depth : 8 bits Scan type : Progressive Writing library : x264 core 47 svn-533 Encoding settings : cabac=1 / ref=1 / deblock=1:0:0 / analyse=0x3:0x133 / me=hex / subme=6 / brdo=0 / mixed_ref=0 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / chroma_qp_offset=0 / slices=1 / nr=0 / decimate=1 / bframes=3 / b_pyramid=0 / b_adapt=1 / b_bias=15 / direct=2 / wpredb=1 / bime=0 / keyint=250 / keyint_min=25 / scenecut=40 / rc=cqp / qp=24 / ip_ratio=1.40 / pb_ratio=1.30 Language : English Default : Yes Forced : No Audio ID : 2 Format : MPEG Audio Format version : Version 1 Format profile : Layer 3 Mode : Joint stereo Mode extension : MS Stereo Codec ID : A_MPEG/L3 Codec ID/Hint : MP3 Duration : 21mn 59s Bit rate mode : Constant Bit rate : 128 Kbps Channel(s) : 2 channels Sampling rate : 48.0 KHz Compression mode : Lossy Stream size : 20.1 MiB (11%) Writing library : LAME3.96 Encoding settings : -m j -V 1 -q 2 -lowpass 17.5 -b 128 Language : Spanish Default : Yes Forced : No

Code:: ffmpeg version 1.1.1 Copyright (c) 2000-2013 the FFmpeg developers built on Feb 5 2013 21:59:54 with gcc 4.7.2 (GCC) configuration: --enable-static --disable-shared --disable-ffplay --disable-ffs erver --enable-memalign-hack --enable-libmp3lame --enable-libass --enable-librtm p --enable-fontconfig --enable-libfreetype --enable-zlib --extra-libs='-lrtmp -l polarssl -lws2_32 -lwinmm -lexpat -lfreetype -lfribidi -lz' --arch=x86 --enable- runtime-cpudetect --enable-pthreads --target-os=mingw32 --cross-prefix=i686-w64- mingw32- --pkg-config=pkg-config libavutil 52. 13.100 / 52. 13.100 libavcodec 54. 86.100 / 54. 86.100 libavformat 54. 59.106 / 54. 59.106 libavdevice 54. 3.102 / 54. 3.102 libavfilter 3. 32.100 / 3. 32.100 libswscale 2. 1.103 / 2. 1.103 libswresample 0. 17.102 / 0. 17.102 Input #0, matroska,webm, from 'e:\Series Animadas\Los Defensores De La Tierra\01 -Escape de Mongo.mkv': Metadata: creation_time : 2013-03-22 23:52:13 Duration: 00:21:59.52, start: 0.000000, bitrate: 1113 kb/s Stream #0:0(eng): Video: h264 (High), yuv420p, 640x480 [SAR 1:1 DAR 4:3], 29 .97 fps, 29.97 tbr, 1k tbn, 59.94 tbc (default) Stream #0:1(spa): Audio: mp3, 48000 Hz, stereo, s16p, 128 kb/s (default)

And tis is the info of the file already transcoded by serviio:

Code:: General ID : 1 (0x1) Complete name : E:\transcoding-temp-5024-bdp2010us-ORIGINAL.mkv Format : MPEG-TS File size : 194 MiB Duration : 21mn 59s Overall bit rate mode : Variable Overall bit rate : 1 233 Kbps Video ID : 256 (0x100) Menu ID : 1 (0x1) Format : AVC Format/Info : Advanced Video Codec Format profile : High@L5.1 Format settings, CABAC : Yes Format settings, ReFrames : 2 frames Codec ID : 27 Duration : 21mn 59s Bit rate : 1 043 Kbps Width : 640 pixels Height : 480 pixels Display aspect ratio : 4:3 Frame rate : 29.970 fps Color space : YUV Chroma subsampling : 4:2:0 Bit depth : 8 bits Scan type : Progressive Bits/(Pixel*Frame) : 0.113 Stream size : 164 MiB (85%) Writing library : x264 core 47 svn-533 Encoding settings : cabac=1 / ref=1 / deblock=1:0:0 / analyse=0x3:0x133 / me=hex / subme=6 / brdo=0 / mixed_ref=0 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / chroma_qp_offset=0 / slices=1 / nr=0 / decimate=1 / bframes=3 / b_pyramid=0 / b_adapt=1 / b_bias=15 / direct=2 / wpredb=1 / bime=0 / keyint=250 / keyint_min=25 / scenecut=40 / rc=cqp / qp=24 / ip_ratio=1.40 / pb_ratio=1.30 Audio ID : 257 (0x101) Menu ID : 1 (0x1) Format : MPEG Audio Format version : Version 1 Format profile : Layer 3 Mode : Joint stereo Mode extension : MS Stereo Codec ID : 3 Duration : 21mn 59s Bit rate mode : Constant Bit rate : 128 Kbps Channel(s) : 2 channels Sampling rate : 48.0 KHz Compression mode : Lossy Stream size : 20.1 MiB (10%) Writing library : LAME3.96 Encoding settings : -m j -V 1 -q 2 -lowpass 17.5 -b 128 Language : Spanish Menu ID : 4096 (0x1000) Menu ID : 1 (0x1) Duration : 21mn 59s List : 256 (0x100) (AVC) / 257 (0x101) (MPEG Audio, Spanish) Language : / Spanish Service name : Service01 Service provider : FFmpeg Service type : digital television

Code:: ffmpeg version 1.1.1 Copyright (c) 2000-2013 the FFmpeg developers built on Feb 5 2013 21:59:54 with gcc 4.7.2 (GCC) configuration: --enable-static --disable-shared --disable-ffplay --disable-ffs erver --enable-memalign-hack --enable-libmp3lame --enable-libass --enable-librtm p --enable-fontconfig --enable-libfreetype --enable-zlib --extra-libs='-lrtmp -l polarssl -lws2_32 -lwinmm -lexpat -lfreetype -lfribidi -lz' --arch=x86 --enable- runtime-cpudetect --enable-pthreads --target-os=mingw32 --cross-prefix=i686-w64- mingw32- --pkg-config=pkg-config libavutil 52. 13.100 / 52. 13.100 libavcodec 54. 86.100 / 54. 86.100 libavformat 54. 59.106 / 54. 59.106 libavdevice 54. 3.102 / 54. 3.102 libavfilter 3. 32.100 / 3. 32.100 libswscale 2. 1.103 / 2. 1.103 libswresample 0. 17.102 / 0. 17.102 [mpegts @ 02D55AE0] max_analyze_duration 5000000 reached at 5005000 Input #0, mpegts, from 'e:\transcoding-temp-5024-bdp2010us-ORIGINAL.mkv': Duration: 00:21:59.49, start: 1.400000, bitrate: 1232 kb/s Program 1 Metadata: service_name : Service01 service_provider: FFmpeg Stream #0:0[0x100]: Video: h264 (High) ([27][0][0][0] / 0x001B), yuv420p, 64 0x480 [SAR 1:1 DAR 4:3], 29.97 fps, 29.97 tbr, 90k tbn, 59.94 tbc Stream #0:1[0x101](spa): Audio: mp3 ([3][0][0][0] / 0x0003), 48000 Hz, stere o, s16p, 128 kb/s

Mon Mar 25, 2013 3:29 pm by Illico

For your information...
The file transcoded by serviio/ffmpeg is a MPEGTS ( not mkv), in fact, the MKV/h264/mp3 will be remuxed in MPEGTS/h264/MP3 (format supported by your BDP device)

Could you enable detailed logging an find the ffmpeg command line used to remuxed this mkv file ?

Then retry locally in a windows terminal the same ffmpeg command line and post ffmpeg log result here ?

Mon Mar 25, 2013 4:03 pm by CarlosC

Here's the serviio detailed log until the transcoding is done and starts to stream:

Code:: 2013-03-25 12:55:00,128 DEBUG [ServiioHttpService] Incoming request from /192.168.1.104:51884: HEAD /resource/5024/MEDIA_ITEM/AVC_TS_MP_SD_MPEG1_L3_ISO-1/ORIGINAL HTTP/1.1, headers = [Host: 192.168.1.105:8895,Accept: */*,getcontentFeatures.dlna.org: 1,X-AV-Physical-Unit-Info: pa="Blu-ray Disc Player",X-AV-Client-Info: av=5.0; cn="Sony Corporation"; mn="Blu-ray Disc Player"; mv="2.0"]] 2013-03-25 12:55:00,128 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.1.104 2013-03-25 12:55:00,131 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.1.104 2013-03-25 12:55:00,149 DEBUG [ResourceDeliveryProcessor] Resource request accepted. Using client 'Identifier=192.168.1.104, Profile=Sony BDP-Sx70/SMP-N100 (2010) - US' 2013-03-25 12:55:00,167 DEBUG [ResourceDeliveryProcessor] Request for resource 5024 and type 'MEDIA_ITEM' received 2013-03-25 12:55:00,167 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 5024 (local) 2013-03-25 12:55:00,167 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 5024) 2013-03-25 12:55:00,188 DEBUG [VideoDAOImpl] Reading a Video (id = 5024) 2013-03-25 12:55:00,189 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 5024, format AVC_TS_MP_SD_MPEG1_L3_ISO and profile Sony BDP-Sx70/SMP-N100 (2010) - US 2013-03-25 12:55:00,189 DEBUG [MediaItemDAOImpl] Getting file of media item 5024 2013-03-25 12:55:00,191 DEBUG [MediaItemDAOImpl] Getting file of media item 5024 2013-03-25 12:55:00,192 DEBUG [AbstractTranscodingDeliveryEngine] Getting media info for transcoded version of file 01-Escape de Mongo.mkv 2013-03-25 12:55:00,192 DEBUG [MediaItemDAOImpl] Getting file of media item 5024 2013-03-25 12:55:00,194 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file 01-Escape de Mongo.mkv: AVC_TS_MP_SD_MPEG1_L3_ISO 2013-03-25 12:55:00,201 DEBUG [ResourceTransportRequestHandler] HTTP/1.1 200 OK, headers = [[Content-Type: video/vnd.dlna.mpeg-tts,Date: Mon, 25 Mar 2013 15:55:00 GMT,Server: Windows 7, UPnP/1.0 DLNADOC/1.50, Serviio/1.2.1,Cache-control: no-cache,contentFeatures.dlna.org: DLNA.ORG_PN=MPEG_TS_SD_NA;DLNA.ORG_OP=10;DLNA.ORG_CI=1;DLNA.ORG_FLAGS=01500000000000000000000000000000,transferMode.dlna.org: Streaming,realTimeInfo.dlna.org: DLNA.ORG_TLAG=*]] 2013-03-25 12:55:00,212 DEBUG [ServiioHttpService] Incoming request from /192.168.1.104:51884: GET /resource/5024/MEDIA_ITEM/AVC_TS_MP_SD_MPEG1_L3_ISO-1/ORIGINAL HTTP/1.1, headers = [Host: 192.168.1.105:8895,Accept: */*,TimeSeekRange.dlna.org: npt=0-,getcontentFeatures.dlna.org: 1,X-AV-Physical-Unit-Info: pa="Blu-ray Disc Player",X-AV-Client-Info: av=5.0; cn="Sony Corporation"; mn="Blu-ray Disc Player"; mv="2.0"]] 2013-03-25 12:55:00,212 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.1.104 2013-03-25 12:55:00,213 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.1.104 2013-03-25 12:55:00,214 DEBUG [ResourceDeliveryProcessor] Resource request accepted. Using client 'Identifier=192.168.1.104, Profile=Sony BDP-Sx70/SMP-N100 (2010) - US' 2013-03-25 12:55:00,214 DEBUG [ResourceDeliveryProcessor] Request for resource 5024 and type 'MEDIA_ITEM' received 2013-03-25 12:55:00,214 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 5024 (local) 2013-03-25 12:55:00,214 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 5024) 2013-03-25 12:55:00,215 DEBUG [VideoDAOImpl] Reading a Video (id = 5024) 2013-03-25 12:55:00,215 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 5024, format AVC_TS_MP_SD_MPEG1_L3_ISO and profile Sony BDP-Sx70/SMP-N100 (2010) - US 2013-03-25 12:55:00,215 DEBUG [MediaItemDAOImpl] Getting file of media item 5024 2013-03-25 12:55:00,216 DEBUG [MediaItemDAOImpl] Getting file of media item 5024 2013-03-25 12:55:00,216 DEBUG [AbstractTranscodingDeliveryEngine] Getting media info for transcoded version of file 01-Escape de Mongo.mkv 2013-03-25 12:55:00,216 DEBUG [MediaItemDAOImpl] Getting file of media item 5024 2013-03-25 12:55:00,217 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file 01-Escape de Mongo.mkv: AVC_TS_MP_SD_MPEG1_L3_ISO 2013-03-25 12:55:00,217 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 5024 (local) 2013-03-25 12:55:00,217 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 5024) 2013-03-25 12:55:00,217 DEBUG [VideoDAOImpl] Reading a Video (id = 5024) 2013-03-25 12:55:00,218 DEBUG [VideoDeliveryEngine] Delivering item '5024' for client 'Identifier=192.168.1.104, Profile=Sony BDP-Sx70/SMP-N100 (2010) - US' 2013-03-25 12:55:00,218 DEBUG [MediaItemDAOImpl] Getting file of media item 5024 2013-03-25 12:55:00,218 DEBUG [MediaItemDAOImpl] Getting file of media item 5024 2013-03-25 12:55:00,219 DEBUG [VideoDeliveryEngine] Delivering file '01-Escape de Mongo.mkv' using transcoding 2013-03-25 12:55:00,219 DEBUG [MediaItemDAOImpl] Getting file of media item 5024 2013-03-25 12:55:00,220 DEBUG [AbstractTranscodingDeliveryEngine] No suitable transcoding job exists yet, start one for client 'Identifier=192.168.1.104, Profile=Sony BDP-Sx70/SMP-N100 (2010) - US' 2013-03-25 12:55:00,220 DEBUG [MediaItemDAOImpl] Getting file of media item 5024 2013-03-25 12:55:00,220 DEBUG [FFMPEGWrapper] Invoking FFmpeg to transcode video file: E:\Series Animadas\Los Defensores De La Tierra\01-Escape de Mongo.mkv 2013-03-25 12:55:00,221 DEBUG [ProcessExecutor] Starting C:\Program Files\Serviio\bin\\..\lib/ffmpeg.exe -fflags +genpts -threads 4 -i E:\Series Animadas\Los Defensores De La Tierra\01-Escape de Mongo.mkv -y -c:v copy -bsf:v h264_mp4toannexb -c:a copy -map 0:0 -map 0:1 -sn -f mpegts C:\Users\Carlos\Documents\Serviio\transcoding-temp-5024-bdp2010us-ORIGINAL.stf 2013-03-25 12:55:01,246 DEBUG [FileBasedTranscodingDeliveryStrategy] Sending transcoding stream

Manually running that command:

Code:: C:\Program Files\Serviio\lib>ffmpeg.exe -fflags +genpts -threads 4 -i "E:\Series Animadas\Los Defensores De La Tierra\01-Escape de Mongo.mkv" -y -c:v copy -bsf: v h264_mp4toannexb -c:a copy -map 0:0 -map 0:1 -sn -f mpegts C:\Users\Carlos\Doc uments\Serviio\transcoding-temp-5024-bdp2010us-ORIGINAL.stf ffmpeg version 1.1.1 Copyright (c) 2000-2013 the FFmpeg developers built on Feb 5 2013 21:59:54 with gcc 4.7.2 (GCC) configuration: --enable-static --disable-shared --disable-ffplay --disable-ffs erver --enable-memalign-hack --enable-libmp3lame --enable-libass --enable-librtm p --enable-fontconfig --enable-libfreetype --enable-zlib --extra-libs='-lrtmp -l polarssl -lws2_32 -lwinmm -lexpat -lfreetype -lfribidi -lz' --arch=x86 --enable- runtime-cpudetect --enable-pthreads --target-os=mingw32 --cross-prefix=i686-w64- mingw32- --pkg-config=pkg-config libavutil 52. 13.100 / 52. 13.100 libavcodec 54. 86.100 / 54. 86.100 libavformat 54. 59.106 / 54. 59.106 libavdevice 54. 3.102 / 54. 3.102 libavfilter 3. 32.100 / 3. 32.100 libswscale 2. 1.103 / 2. 1.103 libswresample 0. 17.102 / 0. 17.102 Input #0, matroska,webm, from 'E:\Series Animadas\Los Defensores De La Tierra\01 -Escape de Mongo.mkv': Metadata: creation_time : 2013-03-22 23:52:13 Duration: 00:21:59.52, start: 0.000000, bitrate: 1113 kb/s Stream #0:0(eng): Video: h264 (High), yuv420p, 640x480 [SAR 1:1 DAR 4:3], 29 .97 fps, 29.97 tbr, 1k tbn, 59.94 tbc (default) Stream #0:1(spa): Audio: mp3, 48000 Hz, stereo, s16p, 128 kb/s (default) Output #0, mpegts, to 'C:\Users\Carlos\Documents\Serviio\transcoding-temp-5024-b dp2010us-ORIGINAL.stf': Metadata: encoder : Lavf54.59.106 Stream #0:0(eng): Video: h264, yuv420p, 640x480 [SAR 1:1 DAR 4:3], q=2-31, 2 9.97 fps, 90k tbn, 29.97 tbc (default) Stream #0:1(spa): Audio: mp3, 48000 Hz, stereo, 128 kb/s (default) Stream mapping: Stream #0:0 -> #0:0 (copy) Stream #0:1 -> #0:1 (copy) Press [q] to stop, [?] for help frame= 395 fps=0.0 q=-1.0 size= 2063kB time=00:00:13.32 bitrate=1268.7kbits/ frame= 552 fps=502 q=-1.0 size= 3868kB time=00:00:18.52 bitrate=1710.2kbits/ frame= 818 fps=503 q=-1.0 size= 5704kB time=00:00:27.40 bitrate=1705.0kbits/ frame= 1079 fps=503 q=-1.0 size= 7815kB time=00:00:36.09 bitrate=1773.7kbits/ frame= 1364 fps=514 q=-1.0 size= 9868kB time=00:00:45.60 bitrate=1772.8kbits/ frame= 1523 fps=480 q=-1.0 size= 11101kB time=00:00:50.95 bitrate=1784.7kbits/ frame= 2055 fps=556 q=-1.0 size= 14489kB time=00:01:08.71 bitrate=1727.4kbits/ frame= 2151 fps=508 q=-1.0 size= 15862kB time=00:01:11.95 bitrate=1806.0kbits/ frame= 2252 fps=473 q=-1.0 size= 17683kB time=00:01:15.33 bitrate=1922.9kbits/ frame= 2444 fps=460 q=-1.0 size= 20332kB time=00:01:21.64 bitrate=2040.0kbits/ frame= 2623 fps=449 q=-1.0 size= 22555kB time=00:01:27.79 bitrate=2104.7kbits/ frame= 2814 fps=444 q=-1.0 size= 24670kB time=00:01:33.98 bitrate=2150.3kbits/ frame= 3008 fps=439 q=-1.0 size= 26781kB time=00:01:40.53 bitrate=2182.2kbits/ frame= 3131 fps=423 q=-1.0 size= 28295kB time=00:01:44.66 bitrate=2214.7kbits/ frame= 3448 fps=433 q=-1.0 size= 30124kB time=00:01:55.20 bitrate=2142.2kbits/ frame= 4083 fps=483 q=-1.0 size= 32271kB time=00:02:16.34 bitrate=1939.0kbits/ frame= 4800 fps=535 q=-1.0 size= 36793kB time=00:02:40.27 bitrate=1880.6kbits/ frame= 9485 fps=1001 q=-1.0 size= 58348kB time=00:05:16.60 bitrate=1509.7kbits frame=20401 fps=2045 q=-1.0 size= 113827kB time=00:11:20.97 bitrate=1369.3kbits frame=31267 fps=2985 q=-1.0 size= 166160kB time=00:17:23.44 bitrate=1304.5kbits frame=39543 fps=3669 q=-1.0 Lsize= 198594kB time=00:21:59.49 bitrate=1233.0kbit s/s video:158447kB audio:20617kB subtitle:0 global headers:0kB muxing overhead 10.90 6152% C:\Program Files\Serviio\lib>

Mon Mar 25, 2013 8:26 pm by Illico

What is your serviio version?
What is the profile selected on serviio console ?

Mon Mar 25, 2013 9:20 pm by CarlosC

1.2.1
bdp2010us

Code:: 2013-03-25 12:55:00,214 DEBUG [ResourceDeliveryProcessor] Resource request accepted. Using client 'Identifier=192.168.1.104, Profile=Sony BDP-Sx70/SMP-N100 (2010) - US'

Tue Mar 26, 2013 10:19 am by Illico

I don't know why your mp3 sound track failed....
You can try to comment  on bdp2010 profile, then your file will be delivered in native format.

Otherwise, you have to re-encode your source file.

Tue Mar 26, 2013 1:11 pm by CarlosC

I'm thinking it MIGHT be related to this issue: viewtopic.php?f=11&t=3399&p=22551&hilit=great#p22546

But I don't know how to check. VirtualDub won't open the file saying it doesn't support H264.

Tue Mar 26, 2013 1:37 pm by Illico

CarlosC wrote:I'm thinking it MIGHT be related to this issue: viewtopic.php?f=11&t=3399&p=22551&hilit=great#p22546

But I don't know how to check. VirtualDub won't open the file saying it doesn't support H264.

I don't know too, what is the wBitsPerSample element ? a variable bitrate ? Not sure it was the same problem (previous topic talk about AVI container...)

Could you check with MediaInfo tools ?

No sound on Sony BDP-S570 on some files

No sound on Sony BDP-S570 on some files

Re: No sound on Sony BDP-S570 on some files

Re: No sound on Sony BDP-S570 on some files

Re: No sound on Sony BDP-S570 on some files

Re: No sound on Sony BDP-S570 on some files

Re: No sound on Sony BDP-S570 on some files

Re: No sound on Sony BDP-S570 on some files

Re: No sound on Sony BDP-S570 on some files

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