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Video won't play but audio does play h264/flac

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Gandy

Serviio newbie

Posts: 1

Joined: Sat May 18, 2013 9:33 am

Post Sat May 18, 2013 9:51 am

Video won't play but audio does play h264/flac

Hi, Serviio is an excellent program and has been working great for last few years. I recently tried to play one file and I can hear the audio fine but the video will not play it just displays black on a screen. All my other video files work fine. Here's some info. I'm on windows 7 64bit and I have a Sony KDL-32EX308 TV.

Detailed info from the serviio log:
  Code:
2013-05-18 02:12:24,552 DEBUG [ServiioHttpService] Incoming request from /192.168.1.78:49826: GET /resource/1/MEDIA_ITEM/AVC_TS_MP_HD_AC3_ISO-2/ORIGINAL HTTP/1.1, headers = [TimeSeekRange.dlna.org: npt=0.000-,getcontentFeatures.dlna.org: 1,Pragma: getIfoFileURI.dlna.org,transferMode.dlna.org: Streaming,X-AV-Physical-Unit-Info: pa="BRAVIA KDL-32EX308";,X-AV-Client-Info: av=5.0; cn="Sony Corporation"; mn="BRAVIA KDL-32EX308"; mv="1.7";,Host: 192.168.1.77:8895]]
2013-05-18 02:12:24,552 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.1.78
2013-05-18 02:12:24,553 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.1.78
2013-05-18 02:12:24,554 DEBUG [ResourceDeliveryProcessor] Resource request accepted. Using client 'Identifier=192.168.1.78, Profile=Sony Bravia TV (2010)'
2013-05-18 02:12:24,554 DEBUG [ResourceDeliveryProcessor] Request for resource 1 and type 'MEDIA_ITEM' received
2013-05-18 02:12:24,554 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 1 (local)
2013-05-18 02:12:24,554 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 1)
2013-05-18 02:12:24,555 DEBUG [VideoDAOImpl] Reading a Video (id = 1)
2013-05-18 02:12:24,556 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 1, format AVC_TS_MP_HD_AC3_ISO and profile Sony Bravia TV (2010)
2013-05-18 02:12:24,557 DEBUG [AbstractTranscodingDeliveryEngine] Getting media info for transcoded version of file Hoshi_wo_Ou_Kodomo.mkv
2013-05-18 02:12:24,557 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file Hoshi_wo_Ou_Kodomo.mkv: AVC_TS_MP_HD_AC3_ISO
2013-05-18 02:12:24,558 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 1 (local)
2013-05-18 02:12:24,558 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 1)
2013-05-18 02:12:24,558 DEBUG [VideoDAOImpl] Reading a Video (id = 1)
2013-05-18 02:12:24,559 DEBUG [VideoDeliveryEngine] Delivering item '1' for client 'Identifier=192.168.1.78, Profile=Sony Bravia TV (2010)'
2013-05-18 02:12:24,560 DEBUG [VideoDeliveryEngine] Delivering file 'Hoshi_wo_Ou_Kodomo.mkv' using transcoding
2013-05-18 02:12:24,561 DEBUG [AbstractTranscodingDeliveryEngine] No suitable transcoding job exists yet, start one for client 'Identifier=192.168.1.78, Profile=Sony Bravia TV (2010)'
2013-05-18 02:12:24,562 DEBUG [MediaItemDAOImpl] Getting file of media item 1
2013-05-18 02:12:24,563 DEBUG [FFMPEGWrapper] Invoking FFmpeg to transcode video file: C:\Users\Chuo\Downloads\Videos\Hoshi_wo_Ou_Kodomo.mkv
2013-05-18 02:12:24,563 DEBUG [ProcessExecutor] Starting C:\Program Files\Serviio2\bin\\..\lib/ffmpeg.exe -fflags +genpts -threads auto -i C:\Users\Chuo\Downloads\Videos\Hoshi_wo_Ou_Kodomo.mkv -y -c:v copy -bsf:v h264_mp4toannexb -c:a ac3 -b:a 384k -ac 6 -map 0:0 -map 0:1 -sn -f mpegts C:\Windows\TEMP\Serviio\transcoding-temp-1-sony2010-ORIGINAL.stf
2013-05-18 02:12:25,063 DEBUG [FileBasedTranscodingDeliveryStrategy] Sending transcoding stream
2013-05-18 02:12:25,064 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file Hoshi_wo_Ou_Kodomo.mkv: AVC_TS_MP_HD_AC3_ISO
2013-05-18 02:12:25,065 DEBUG [MediaItemDAOImpl] Marking MediaItem (id = 1) as read
2013-05-18 02:12:25,227 DEBUG [LocalContentCacheDecorator] Cleared cache (local_resetafterplay)
2013-05-18 02:12:25,227 DEBUG [GETMethodProcessor] Stream entity has length: 50000000000
2013-05-18 02:12:25,227 DEBUG [ResourceTransportRequestHandler] Creating entity with chunked transfer
2013-05-18 02:12:25,228 DEBUG [ResourceTransportRequestHandler] HTTP/1.1 200 OK, headers = [[Content-Type: video/mpeg,Date: Sat, 18 May 2013 09:12:25 GMT,Server: Windows 7, UPnP/1.0 DLNADOC/1.50, Serviio/1.2.1,Cache-control: no-cache,TimeSeekRange.dlna.org: npt=0-6959/6959,contentFeatures.dlna.org: DLNA.ORG_PN=AVC_TS_HD_60_AC3_ISO;DLNA.ORG_OP=10;DLNA.ORG_CI=1;DLNA.ORG_FLAGS=01500000000000000000000000000000,transferMode.dlna.org: Streaming,realTimeInfo.dlna.org: DLNA.ORG_TLAG=*]]
2013-05-18 02:12:25,420 INFO  [LibraryAdditionsCheckerThread] Started looking for newly added files
2013-05-18 02:12:25,420 INFO  [FeedUpdaterThread] Started looking for information about online resources
2013-05-18 02:12:25,420 DEBUG [FeedUpdaterThread] Checking for new and expired online resources


Technical metadata:
  Code:
C:\Program Files\Serviio2\lib>ffmpeg -i "C:\Users\Chuo\Downloads\Videos\Hoshi_wo
_Ou_Kodomo.mkv"
ffmpeg version 1.1.1 Copyright (c) 2000-2013 the FFmpeg developers
  built on Feb  5 2013 21:59:54 with gcc 4.7.2 (GCC)
  configuration: --enable-static --disable-shared --disable-ffplay --disable-ffs
erver --enable-memalign-hack --enable-libmp3lame --enable-libass --enable-librtm
p --enable-fontconfig --enable-libfreetype --enable-zlib --extra-libs='-lrtmp -l
polarssl -lws2_32 -lwinmm -lexpat -lfreetype -lfribidi -lz' --arch=x86 --enable-
runtime-cpudetect --enable-pthreads --target-os=mingw32 --cross-prefix=i686-w64-
mingw32- --pkg-config=pkg-config
  libavutil      52. 13.100 / 52. 13.100
  libavcodec     54. 86.100 / 54. 86.100
  libavformat    54. 59.106 / 54. 59.106
  libavdevice    54.  3.102 / 54.  3.102
  libavfilter     3. 32.100 /  3. 32.100
  libswscale      2.  1.103 /  2.  1.103
  libswresample   0. 17.102 /  0. 17.102
Input #0, matroska,webm, from 'C:\Users\Chuo\Downloads\Videos\Hoshi_wo_Ou_Kodomo
.mkv':
  Metadata:
    title           : Hoshi wo Ou Kodomo
    creation_time   : 2011-12-02 08:13:33
  Duration: 01:55:59.96, start: 0.000000, bitrate: 3957 kb/s
    Stream #0:0(jpn): Video: h264 (High 10), yuv420p10le, 1280x720 [SAR 1:1 DAR
16:9], 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc (default)
    Stream #0:1(jpn): Audio: flac, 48000 Hz, 5.1(side), s16 (default)
    Stream #0:2(eng): Subtitle: ssa (default)
    Stream #0:3(chi): Subtitle: dvd_subtitle
Codec 0x18000 is not in the full list.
    Stream #0:4: Attachment: unknown_codec
    Metadata:
      filename        : epsonthora_0.ttf
      mimetype        : application/x-truetype-font
Codec 0x18000 is not in the full list.
    Stream #0:5: Attachment: unknown_codec
    Metadata:
      filename        : BeoSans4.ttf
      mimetype        : application/x-truetype-font
Codec 0x18000 is not in the full list.
    Stream #0:6: Attachment: unknown_codec
    Metadata:
      filename        : fansubBlock.ttf
      mimetype        : application/x-truetype-font
Codec 0x18000 is not in the full list.
    Stream #0:7: Attachment: unknown_codec
    Metadata:
      filename        : EspritStd-Medium.otf
      mimetype        : application/x-truetype-font
Codec 0x18000 is not in the full list.
    Stream #0:8: Attachment: unknown_codec
    Metadata:
      filename        : CushingStd-Medium.otf
      mimetype        : application/x-truetype-font
At least one output file must be specified
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Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Mon May 20, 2013 1:21 pm

Re: Video won't play but audio does play h264/flac

It just remuxes the file, so probably something wrong with the video stream, possibly the High 10 profile. Illico might be able to link a forum topic with profile updates.

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