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Transcoding cannot support chinese subtitle on Sony TV,iPad

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chiwaib

Serviio newbie

Posts: 7

Joined: Thu May 23, 2013 9:00 am

Post Thu May 23, 2013 9:11 am

Transcoding cannot support chinese subtitle on Sony TV,iPad

I have a Sony W800 TV, the Serviio works fine with it. Except on issue. When I play mkv or avi files with external chinese subtitle files(ass or srt format), all the chinese characters are displayed as empty rectangle frame. I had already make sure the srt file is saved with UFT-8 encoding. also I try to play it on my iPad uses Aceplayer, The result is the same, the Chinese characters just displayed as empty rectangle frame as like the TV.

Does anyone know how I can config the transcoding to get around this?

Thanks A Lot !
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zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Thu May 23, 2013 9:38 am

Re: Transcoding cannot support chinese subtitle on Sony TV,

can you send me an example on a srt file you are using to zip[at]serviio[dot]org ?
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chiwaib

Serviio newbie

Posts: 7

Joined: Thu May 23, 2013 9:00 am

Post Thu May 23, 2013 10:19 am

Re: Transcoding cannot support chinese subtitle on Sony TV,

Thanks for your fast response ~~!!

I had send Three Sample of Chinese Subtitle I cannot work on my Sony TV and iPad, it just display as empty rectangle frame.

Hope You can help me out of this ~~~!!

Please check the mail when you had time ~!

Many Many Thanks ~~~!!
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chiwaib

Serviio newbie

Posts: 7

Joined: Thu May 23, 2013 9:00 am

Post Thu May 23, 2013 10:28 am

Re: Transcoding cannot support chinese subtitle on Sony TV,

Also As reference, I am using the version of Serviio 1.2.1 package for Synology NAS on a Synology DS412+ as a DLNA server. Playing on a Sony W800A TV, and also on a iPad using Aceplayer had the same result.

Thanks,
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chiwaib

Serviio newbie

Posts: 7

Joined: Thu May 23, 2013 9:00 am

Post Thu May 23, 2013 12:39 pm

Re: Transcoding cannot support chinese subtitle on Sony TV,

I had just try using Windows as Serviio Server , the Chinese will come out as normal, but if I use the Synology as server, the Chinese characters still will become empty rectangle frame, they are play at same file and same directory. It work perfectly on Windows, but cannot display on synology side, So Anyone know how I can do to make it work on Synology Side ?

Thanks,
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zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Thu May 23, 2013 2:11 pm

Re: Transcoding cannot support chinese subtitle on Sony TV,

Ask patters on his blog (Synology build download site). I thought it's due to some libraries missing in FFmpeg for special character sets, but if it works on Windows (I assume with the bundled FFmpeg), it seems to be something else.
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chiwaib

Serviio newbie

Posts: 7

Joined: Thu May 23, 2013 9:00 am

Post Thu May 23, 2013 2:43 pm

Re: Transcoding cannot support chinese subtitle on Sony TV,

Zip, Thanks for your Suggestion, I just post there ~~!! Hope Patters can help me out of this ~~!!

Thanks,
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patters

User avatar

DLNA master

Posts: 1282

Joined: Sat Oct 09, 2010 3:51 pm

Location: London, UK

Post Sun May 26, 2013 11:10 pm

Re: Transcoding cannot support chinese subtitle on Sony TV,

It seems to be that the font I used in the Synology package doesn't support all languages (the NAS doesn't have its own fonts, unlike Windows). Can you make that subtitle file available to me via Dropbox or something similar? Thanks.

This font might be a better choice for displaying Asian subs (it has full CJK support):
http://en.wikipedia.org/wiki/WenQuanYi

Or perhaps this one which may be able to render most languages:
http://unifoundry.com/unifont.html
LG OLED55B8PLA | PS4 Pro | Xbox One S | Synology DS214play
Serviio 2.1 package for Synology NAS - with limited hardware transcoding support!
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zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Tue May 28, 2013 11:16 am

Re: Transcoding cannot support chinese subtitle on Sony TV,

I guess that's the job of fontconifg, you might need an updated config file(s) for these fonts.
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ryohoki

Serviio newbie

Posts: 2

Joined: Sun Aug 03, 2014 8:24 am

Post Thu Oct 09, 2014 6:36 am

Re: Transcoding cannot support chinese subtitle on Sony TV,

Here is the solution I use.

1. Make sure the subtitle files (srt) encoded with UTF-8
2. Upload Chinese font (TTF) files in to the folder
/volume1/@appstore/Serviio/lib/dejavu-fonts-ttf-2.33/ttf
3. Restart Serviio server, done !

Enjoy ~

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