Problem with putting subtitles! help please

Hello,
i have PS3(Sony playstaion 3) and recently i started using serviio to stream movies and series to the PS3 ,with out subtitles so far.
yesterday i tried to put subtitles , at the options i put on :
-enable substitles
-enable exctraction
-enable burned in subtitles when required
but when i played the video on my screen through the ps3 , the video did even work ! there was kind of a problem , it didnt even start playing.
the subtitles work on my pc i can a sure that.
How do i put subtitles and make the video working !?!

bump

[zip]

http://www.serviio.org/index.php?option ... icle&id=33

Also post our log to see what failed.

http://www.serviio.org/index.php?option=com_content&view=article&id=33

Also post our log to see what failed.

What should i post? i am sorry i am not good at this things

[Illico]

Enable detailed logging and post serviio log file here.

Enable detailed logging and post serviio log file here.

i dont quite understand, do u have maybe skype or something ?that we can send massgese more quickly

Enable detailed logging and post serviio log file here.

?

[DenyAll]

I think you need to let people know what part you don't understand. Click on the words "detailed logging" and follow the instructions there - this will involve:

• editing the log4j.xml file in your serviio\config folder as detailed in that post.
• Restarting your PC to enable detailed logging
• Play/attempt to a few of your files with subtitles from your TV
• Post a copy of the serviio.log file located in your serviio\log folder back into this topic.
• Once finished re-edit the log4j.xml file to set it back to "INFO" and then restart your PC. This will turn detailed logging off.

I think you need to let people know what part you don't understand. Click on the words "detailed logging" and follow the instructions there - this will involve:

• editing the log4j.xml file in your serviio\config folder as detailed in that post.
• Restarting your PC to enable detailed logging
• Play/attempt to a few of your files with subtitles from your TV
• Post a copy of the serviio.log file located in your serviio\log folder back into this topic.
• Once finished re-edit the log4j.xml file to set it back to "INFO" and then restart your PC. This will turn detailed logging off.

ok now i got it sir, thank you and i will do it soon