Remote stop working after reinstall of OS Win8pro

[igorcarlier]

everything was working well until i decided to do a clean install of my system ( change to a bigger HD )

now i have been trying to trouble shoot this issue for more then a week ...

updated firmware of router ...

upnp is working on my torrent client

i dont understand !!

all tips are apreciated

[zip]

post detailed log of when you uncheck the Automatically configure.... checkbox, save and then select it again = save.

[igorcarlier]

2013-08-11 10:00:47,562 INFO [DiscoveryAdvertisementNotifier] Leaving DiscoveryAdvertisementNotifier
2013-08-11 10:00:47,562 INFO [DiscoverySSDPMessageListener] Leaving DiscoverySSDPMessageListener
2013-08-11 10:00:47,562 INFO [EventSubscriptionExpirationChecker] Leaving EventSubscriptionExpirationChecker, removing all event subscriptions
2013-08-11 10:00:47,562 INFO [WebServer] WebServer shutting down
2013-08-11 10:00:47,562 INFO [EventDispatcher] Leaving EventDispatcher
2013-08-11 10:00:55,911 INFO [WebServer] WebServer starting on port 8895
2013-08-11 10:00:55,984 INFO [Device] Updated bound IP address of Device with UUID: fdeaf134-5ccf-3946-ac51-ceb7c0ce3519, bound address: 192.168.11.2
2013-08-11 10:00:55,985 INFO [EventSubscriptionExpirationChecker] Starting EventSubscriptionExpirationChecker
2013-08-11 10:00:55,985 INFO [EventDispatcher] Starting EventDispatcher
2013-08-11 10:00:55,985 INFO [DiscoveryAdvertisementNotifier] Starting DiscoveryAdvertisementNotifier
2013-08-11 10:00:56,070 INFO [DiscoverySSDPMessageListener] Starting DiscoverySSDPMessageListener using interface eth4 (Realtek PCIe GBE Family Controller) and address 192.168.11.2, timeout = 0
2013-08-11 10:00:56,071 INFO [RendererSearchSender] Searching for Renderer devices
2013-08-11 10:01:29,521 INFO [PortMapper] Stopping port mapping scheduler
2013-08-11 10:01:30,523 WARN [PortMapper] Could not remove port mapping from the router: Connection refused: connect
2013-08-11 10:01:31,567 INFO [PortMappingChecker] Running a check for external mapping of port 23424 on '182.93.47.219'
2013-08-11 10:01:32,002 WARN [PortMappingChecker] Cannot work out whether port 23424 is open or closed

[igorcarlier]

2013-08-11 12:06:17,484 INFO [PortMapper] Starting port mapping scheduler
2013-08-11 12:06:18,489 WARN [PortMapper] Could not add port mapping to the router: Connection refused: connect
2013-08-11 12:06:19,004 INFO [PortMappingChecker] Running a check for external mapping of port 23424 on '182.93.47.219'
2013-08-11 12:06:19,492 WARN [PortMappingChecker] Cannot work out whether port 23424 is open or closed


ok i think this says it all .. is there a way to fix this ?

[zip]

Can you do that again, but with detailed log on?

[igorcarlier]

i did that already

[igorcarlier]

ok .. the problem is solved ...

remote is working .. only the check connectivity status is not showing the green check.

not sure why.

Hi, I just bought Serviio hoping to get the remote feature up and running but I'm having into a similar problem. http://www.canyouseeme.org indicates port 23424 is open but I still get the red X and:

INFO [PortMappingChecker] Running a check for external mapping of port 23424 on '142.166.159.148'
WARN [PortMappingChecker] Cannot work out whether port 23424 is open or closed

Here's an excerpt from the debug log:

2013-09-14 00:32:31,251 DEBUG [ConfigEntryDAOImpl] Reading a ConfigEntry (name = web_password)
2013-09-14 00:32:31,252 DEBUG [ConfigEntryDAOImpl] Updating ConfigEntry (name = web_password, value = )
2013-09-14 00:32:31,254 DEBUG [ConfigEntryDAOImpl] Reading a ConfigEntry (name = remote_external_address)
2013-09-14 00:32:31,254 DEBUG [ConfigEntryDAOImpl] Updating ConfigEntry (name = remote_external_address, value = 142.166.159.148)
2013-09-14 00:32:31,256 DEBUG [ConfigEntryDAOImpl] Reading a ConfigEntry (name = enable_port_forwarding)
2013-09-14 00:32:31,256 DEBUG [ConfigEntryDAOImpl] Updating ConfigEntry (name = enable_port_forwarding, value = true)
2013-09-14 00:32:31,258 INFO [PortMapper] Starting port mapping scheduler
2013-09-14 00:32:31,258 DEBUG [UPnPWebGateway] Adding/updating router port mapping (23424 -> 23424) for IP 192.168.2.25 with lease of 1800 sec.
2013-09-14 00:32:36,148 DEBUG [ActionsServerResource] Action with name 'checkPortMapping' was requested
2013-09-14 00:32:36,148 INFO [PortMappingChecker] Running a check for external mapping of port 23424 on '142.166.159.148'
2013-09-14 00:32:36,422 WARN [PortMappingChecker] Cannot work out whether port 23424 is open or closed
2013-09-14 00:32:40,812 INFO [ServiioConsole] Exitting Serviio Console
2013-09-14 00:32:40,813 DEBUG [RepositoryView] Instructing LibraryCheckingThread to stop
2013-09-14 00:32:40,814 INFO [ServiioConsole] Serviio Console completely closed
2013-09-14 00:32:40,815 DEBUG [RepositoryView$LibraryStatusCheckerThread] Interrupting thread
2013-09-14 00:32:40,815 DEBUG [RepositoryView$LibraryStatusCheckerThread] Leaving library status checking thread
2013-09-14 00:33:06,305 DEBUG [RepositoryDAOImpl] Reading all Repositories
2013-09-14 00:33:06,311 DEBUG [PlaylistDAOImpl] Reading all Playlists
2013-09-14 00:33:06,333 DEBUG [FeedUpdaterThread] Checking for new and expired online resources
2013-09-14 00:33:06,333 DEBUG [OnlineRepositoryDAOImpl] Reading all OnlineRepositories
2013-09-14 00:33:10,108 DEBUG [DiscoveryAdvertisementNotifier] Multicasting SSDP alive using interface eth4 (Intel(R) 82579V Gigabit Network Connection) and address 192.168.2.25, timeout = 0
2013-09-14 00:33:10,109 DEBUG [DiscoveryAdvertisementNotifier] Sending 6 'alive' messages describing device de26a7e0-44cc-3249-a9c9-6956927322d8
2013-09-14 00:33:11,909 DEBUG [DiscoveryAdvertisementNotifier] Will advertise again in 00:04:10 (advertisement duration is 1800 sec.)
2013-09-14 00:33:16,032 INFO [ServiioConsole] Initializing Serviio Console
2013-09-14 00:33:16,044 DEBUG [ApplicationInstanceManager] Listening for application instances on socket 44332
2013-09-14 00:33:16,045 INFO [ServiioConsole] Starting Serviio Console
2013-09-14 00:33:16,074 DEBUG [SwingHelper] Choosing java look and feel: com.sun.java.swing.plaf.windows.WindowsLookAndFeel
2013-09-14 00:33:16,101 INFO [ServiioConsole] Connecting to Serviio REST on localhost:23423
2013-09-14 00:33:16,101 DEBUG [ServiioConsole] Checking if server is running
2013-09-14 00:33:16,369 DEBUG [ServiioConsole] Retrieving console settings
2013-09-14 00:33:16,461 DEBUG [ServiioConsole] Setting console locale to be: en
2013-09-14 00:33:16,467 INFO [Messages] Loaded console message bundle for locale: en
2013-09-14 00:33:16,467 DEBUG [ServiioConsole] Reading application data
2013-09-14 00:33:16,720 DEBUG [ServiioFrameView] Initializing main frame
2013-09-14 00:33:16,732 DEBUG [ServiioFrameView] System tray is supported
2013-09-14 00:33:16,951 DEBUG [AccessGroupDAOImpl] Reading all AccessGroups
2013-09-14 00:33:17,251 DEBUG [RepositoryDAOImpl] Reading all Repositories
2013-09-14 00:33:17,252 DEBUG [OnlineRepositoryDAOImpl] Reading all OnlineRepositories
2013-09-14 00:33:17,650 DEBUG [RendererDAOImpl] Retrieving list of all stored renderers
2013-09-14 00:33:17,850 DEBUG [AccessGroupDAOImpl] Reading all AccessGroups
2013-09-14 00:33:18,650 DEBUG [MetadataExtractorConfigDAOImpl] Reading a list of Extractor configuration for type AUDIO
2013-09-14 00:33:18,651 DEBUG [MetadataExtractorConfigDAOImpl] Reading a list of Extractor configuration for type VIDEO
2013-09-14 00:33:19,351 DEBUG [RepositoryDAOImpl] Reading all Repositories
2013-09-14 00:33:19,352 DEBUG [OnlineRepositoryDAOImpl] Reading all OnlineRepositories
2013-09-14 00:33:19,369 DEBUG [ServiioConsole] Reading application data
2013-09-14 00:33:19,369 DEBUG [RepositoryView$LibraryStatusCheckerThread] Starting library status checking thread
2013-09-14 00:33:32,053 DEBUG [ActionsServerResource] Action with name 'checkPortMapping' was requested
2013-09-14 00:33:32,054 INFO [PortMappingChecker] Running a check for external mapping of port 23424 on '142.166.159.148'
2013-09-14 00:33:32,256 WARN [PortMappingChecker] Cannot work out whether port 23424 is open or closed


I've been trying everything I can think of (disabling windows firewall, windows defender, spybot, avg) but no luck. Could Windows (7) be blocking Serviio some other way?

Thanks

[DenyAll]

I have found the red cross to be a poor indicator of whether the port is actually open. My port is being automatically forwarded correctly by Serviio, and yet the cross remains red (been this way for a while - it was green for a long time and then it simply stopped indicating the status one day and has never worked since). Use an external port checker as you've done, or simply check remote access from an external location.

Yeah, I've seen posts around the site that red X isn't the most reliable indicator it's working. I have tried using my phone, with wireless turned off, but no luck. I've also tried setting up Serviio on my another computer but am getting the same problem so I guess it must be the router.