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Samsung UE46C6500UW unsupported file format.

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raven_g20

Serviio newbie

Posts: 4

Joined: Sun Jan 22, 2012 5:09 pm

Post Sun Oct 20, 2013 9:04 pm

Samsung UE46C6500UW unsupported file format.

What the title says. Is this issues caused by lack of codecs from my TV or is it software(serviio) related? When i try to play .mkv files some play fine others i get the "unsupported file format" error. Can anyone help me in bypassing this problem? Thank you.
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zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Tue Oct 22, 2013 11:29 pm

Re: Samsung UE46C6500UW unsupported file format.

The TV doesn't like the way the file has been encoded.
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Iveky

User avatar

DLNA master

Posts: 329

Joined: Thu Jan 31, 2013 5:17 pm

Location: Split, Croatia

Post Wed Oct 23, 2013 5:41 am

Re: Samsung UE46C6500UW unsupported file format.

some plays ok some not cos extension mkv doesn't guaratee supported codec by tv
similar story is with other containers (like avi for example)
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raven_g20

Serviio newbie

Posts: 4

Joined: Sun Jan 22, 2012 5:09 pm

Post Wed Oct 23, 2013 8:41 am

Re: Samsung UE46C6500UW unsupported file format.

Yeah i thought as much. I update the firmware on the TV every-time hoping they will add new codecs but unfortunately thats never the case. Guess i have to convert or re-encode them somehow. Thnx for the answers

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