Problem with BD-F5100/PE

Hi, I have problem with bluray BD-F5100/PE, log show:

2013-10-18 14:20:00,391 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.1.38
2013-10-18 14:20:00,406 DEBUG [DeviceDescriptionRequestHandler] Device /192.168.1.38 does not have access to the server, returning 403
2013-10-18 14:20:00,484 DEBUG [ServiioHttpService] Incoming request from /192.168.1.38:39006: GET /deviceDescription/7c244fb3-0b22-3d10-94e6-71e4e0006f49 HTTP/1.1, headers = [HOST: 192.168.1.33:8895,DATE: Fri, 01 Jan 2010 03:37:34 GMT,CONNECTION: Keep-Alive,USER-AGENT: BD-F5100 DLNADOC/1.50,friendlyName.dlna.org: BD-Player]]
2013-10-18 14:20:00,484 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.1.38
2013-10-18 14:20:00,484 DEBUG [DeviceDescriptionRequestHandler] Device /192.168.1.38 does not have access to the server, returning 403

What does this mean: does not have access to the server

In status console name device show: unrecognized device
in profle: Generic DLNA profile

Bluray BD-F5100 not is recognized for serviio?

Thanks

[zip]

Check the device in the console's status tab and make sure it's enabled (ie it has access to the server)

thanks for answering.

Console show: image001.jpg

Upnp show: image002.png

Why not recognize the device by Serviio or why not shown in "device spy" my bluray?

The main problem is that when playing a video in bluray stays loading and then appears that the format is not recognized.

Or it plays the video but too slow.

The bluray what I have connected to the wired lan

Thanks

[zip]

Please post detailed log of when you play a file that fails.