Cannot Play WMV File

I created a slide show using Photo Story 3 and saved it in 2 different formats:
"Save the story for play back on my computer." and
"Save your story for play back on a portable media player"
- didn't know which would work with Servillo (I'm very new at this video technology thing).
Both files are .wmv format.

When I try to view it on my TV using Servillo v1.4, it does not find ether file. It finds the file name, but does not see any file(s) when I select it.

I read a post http://wiki.serviio.org/doku.php?id=fix_avis about how to fix a non playable AVI file and thought it might also apply to my wmv file, so tried it, but I get an error message: "AVI file support has been removed at the request of MicroSoft."

I have another/previous .wmv file that Servillo recognized and plays well. But I originally used Samsung's PC Share Manager (Since given up on it in favor of Servillo) to view it. It looks like PC Share Mgr created an additional .mta file (it's there and I don't believe I did it - not consciously anyways). There is no .mta file associated with my problem Photo Story.

Any thoughts on how to get it to play?

TV: Samsung LN55C650L1FXZA
Bluray: BD-C5500
PC: HP compaq dx2200
Windows: XP Pro

[DenyAll]

A short search on the web suggests that the wmv's created by Photo Story are non-standard. What that means though we need to find out. Can you post both MediaInfo and ffmpeg details for the file. See viewtopic.php?f=5&t=1123.

A short search on the web suggests that the wmv's created by Photo Story are non-standard. What that means though we need to find out. Can you post both MediaInfo and ffmpeg details for the file. See viewtopic.php?f=5&t=1123.

Not sure what details you are asking for, but will be happy to post anything that will help. The "photo story (wmv file) is made up of some 100 still shots (jpg images). Here is a typical photo and it's metadata:
[img]F:\Pictures\Events\2011%20-%20forward\201312%20Panama%20Canal%20Cruise\Panama248A.jpg[/img]
[img]F:\Pictures\Events\2011%20-%20forward\201312%20Panama%20Canal%20Cruise\Panama248A_1.pdf[/img]
[img]F:\Pictures\Events\2011%20-%20forward\201312%20Panama%20Canal%20Cruise\Panama248A_2.pdf[/img]
[img]F:\Pictures\Events\2011%20-%20forward\201312%20Panama%20Canal%20Cruise\Panama248A_3.pdf[/img]

Please walk me through anything else you might want to see - and thanks for your attention, Much appreciated

Woops - need to learn how to post attachments. If they will be helpful, please advise.

OK - here you go...

ffmpeg details
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Administrator>cd "\Program Files\Serviio\lib

C:\Program Files\Serviio\lib>ffmpeg.exe -i "C:\Documents and Settings\Administra
tor\My Documents\My Videos\Panama Canal.wmv"
ffmpeg version N-54096-ge41bf19 Copyright (c) 2000-2013 the FFmpeg developers
built on Jun 18 2013 10:49:28 with gcc 4.7.2 (GCC)
configuration: --enable-static --disable-shared --disable-ffplay --disable-ffs
erver --enable-memalign-hack --enable-libmp3lame --enable-libass --enable-librtm
p --enable-fontconfig --enable-libfreetype --enable-zlib --enable-libx264 --extr
a-libs='-lrtmp -lpolarssl -lws2_32 -lwinmm -lexpat -lfreetype -lfribidi -lz' --a
rch=x86 --enable-runtime-cpudetect --enable-pthreads --target-os=mingw32 --cross
-prefix=i686-w64-mingw32- --enable-gpl --pkg-config=pkg-config
libavutil 52. 37.101 / 52. 37.101
libavcodec 55. 16.100 / 55. 16.100
libavformat 55. 9.100 / 55. 9.100
libavdevice 55. 2.100 / 55. 2.100
libavfilter 3. 77.101 / 3. 77.101
libswscale 2. 3.100 / 2. 3.100
libswresample 0. 17.102 / 0. 17.102
libpostproc 52. 3.100 / 52. 3.100
[asf @ 01F30060] max_analyze_duration 5000000 reached at 5304000 microseconds
Guessed Channel Layout for Input Stream #0.1 : stereo
Input #0, asf, from 'C:\Documents and Settings\Administrator\My Documents\My Vid
eos\Panama Canal.wmv':
Metadata:
WM/ToolName : Photo Story 3 for Windows
publisher : Photo Story 3 for Windows
WM/ToolVersion : 3.0.1115.0
genre : Photo Story
WMFSDKVersion : 11.0.5721.5275
WMFSDKNeeded : 0.0.0.0000
Buffer Average : 5493322
VBR Peak : 512791
IsVBR : 1
DeviceConformanceTemplate: @
Duration: 00:13:04.04, start: 0.000000, bitrate: 392 kb/s
Stream #0:0: Video: mjpeg, yuvj420p, 160x120 [SAR 96:96 DAR 4:3], 90k tbr, 9
0k tbn, 90k tbc
Metadata:
comment : Cover (front)
Stream #0:1(eng): Audio: wmav2 (a[1][0][0] / 0x0161), 44100 Hz, stereo, fltp
, 114 kb/s
Stream #0:2(eng): Video: vc1image (WVP2 / 0x32505657), yuv420p, 640x480, 32
kb/s, 30 tbr, 1k tbn, 1k tbc
At least one output file must be specified

C:\Program Files\Serviio\lib>

Mediainfo

  Code:

General
Complete name                            : C:\Documents and Settings\Administrator\My Documents\My Videos\Panama Canal.wmv
Format                                   : Windows Media
File size                                : 36.7 MiB
Duration                                 : 13mn 4s
Overall bit rate mode                    : Variable
Overall bit rate                         : 393 Kbps
Maximum Overall bit rate                 : 638 Kbps
Publisher                                : Photo Story 3 for Windows
Genre                                    : Photo Story
Encoded date                             : UTC 2014-02-17 18:36:31.383
Writing application                      : Photo Story 3 for Windows 3.0.1115.0
Cover                                    : Y

Video
ID                                       : 2
Format                                   : WVP2
Codec ID                                 : WVP2
Description of the codec                 : Windows Media Video 9.1 Image
Duration                                 : 13mn 4s
Bit rate mode                            : Variable
Bit rate                                 : 33.0 Kbps
Width                                    : 640 pixels
Height                                   : 480 pixels
Display aspect ratio                     : 4:3
Frame rate                               : 30.000 fps
Bit depth                                : 8 bits
Bits/(Pixel*Frame)                       : 0.004
Stream size                              : 3.08 MiB (8%)
Language                                 : English (US)

Audio
ID                                       : 1
Format                                   : WMA
Format version                           : Version 2
Codec ID                                 : 161
Codec ID/Info                            : Windows Media Audio
Description of the codec                 : Windows Media Audio 9.2 - VBR Quality 75, 44 kHz, stereo 1-pass VBR
Duration                                 : 13mn 4s
Bit rate mode                            : Variable
Bit rate                                 : 114 Kbps
Channel(s)                               : 2 channels
Sampling rate                            : 44.1 KHz
Bit depth                                : 16 bits
Stream size                              : 10.7 MiB (29%)
Language                                 : English (US)



[DenyAll]

Interesting - MediaInfo sees the video as wvp2, whereas ffmpeg sees it as mjpeg.

Which device profile are you using (Status tab in Serviio console) - I assume (for the below) you are using the Samsung E/F profile. Edit the Samsung E/F profile in serviio\config\profiles.xml and add the line:

<Matches container="asf" vCodec="mjpeg" />
directly after the existing line
<Matches container="asf" vCodec="wmv2" />

Restart your PC after editing the profile file. This should transcode the video and audio in the file to something suitable for your TV.

Actually, I believe I'm using Samsung C-D.
Still haven't figured out how to insert an image in here to show a screen shot, but the Device & Profile Name is "Samsung TV / player (C/D-series)". There are also 2 other "Unrecognized Devices" listed (Probably my Bluray player and Tuner).

So I assume I need to add the line of code to the C/D Profile. Is that correct?

[DenyAll]

The Samsung C/D profile inherits from the E/F profile so you can make the change in either. If you do it in the C/D profile you need to create a whole new transcode block (not hard but...) so probably easier to add it to the E/F profile.

OK, I did it, but doesn't work. The wmv file starts playing audio (no video) for about 15 seconds, then says "Unsupported format."

Under this profile:
<Profile id="sam_ef" name="Samsung TV / player (E/F-series)" extendsProfileId="1">
I entered:
<Matches container="asf" vCodec="mjpeg" />
directly after:
<Matches container="asf" vCodec="wmv2" />

It looks like this:

  Code:

<Video targetContainer="mpegts" targetVCodec="mpeg2video" targetACodec="ac3" forceInheritance="true">
            <Matches container="asf" vCodec="wmv2" />      
            <Matches container="asf" vCodec="mjpeg" />
         </Video>
         <Audio targetContainer="lpcm" forceInheritance="true">
            <Matches container="mp4" />