some videos are now refusing to play on 360 only

[slyguy42o]

Hey everyone.

I am experiencing the strangest issue. With no changes to Serviio, the network or the media server. A small subset of videos are throwing an error on my xbox only.

The error in the logs is as follows.

  Code:

DEBUG [WebServer] I/O error: Connection reset by peer: socket write error

I have a bunch of videos that work fine on the xbox but certain videos always seem to throw an error.

Here is the info on a file that wont play

  Code:

C:\Program Files\Serviio\lib>ffmpeg -i "F:\The Bachelor\The Bachelor - - - S18E08.mp4"
ffmpeg version N-60859-g313a6c6 Copyright (c) 2000-2014 the FFmpeg developers
  built on Feb 23 2014 22:06:55 with gcc 4.8.2 (GCC)
  configuration: --enable-gpl --enable-version3 --disable-w32threads --enable-avisynth --enable-bzlib --enable-fontconfig --enable-frei0r --enable-gnutls --enable-iconv --enable-libass --enable-libbluray --enable-libcaca --enable-libfreetype --enable-libgsm --enable-libilbc --enable-libmodplug --enable-libmp3lame --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libopenjpeg --enable-libopus --enable-librtmp --enable-libschroedinger --enable-libsoxr --enable-libspeex --enable-libtheora --enable-libtwolame --enable-libvidstab --enable-libvo-aacenc --enable-libvo-amrwbenc --enable-libvorbis --enable-libvpx --enable libwavpack --enable-libx264 --enable-libx265 --enable-libxavs --enable-libxvid --enable-zlib
  libavutil      52. 65.100 / 52. 65.100
  libavcodec     55. 52.102 / 55. 52.102
  libavformat    55. 33.100 / 55. 33.100
  libavdevice    55. 10.100 / 55. 10.100
  libavfilter     4.  1.103 /  4.  1.103
  libswscale      2.  5.101 /  2.  5.101
  libswresample   0. 17.104 /  0. 17.104
  libpostproc    52.  3.100 / 52.  3.100
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'F:\The Bachelor\The Bachelor - - - S18E08.mp4':
  Metadata:
    major_brand     : mp42
    minor_version   : 0
    compatible_brands: mp42isomavc1
    creation_time   : 2014-02-25 05:23:41
    encoder         : HandBrake 0.9.9 2013051800
  Duration: 01:21:57.56, start: 0.000000, bitrate: 3931 kb/s
    Stream #0:0(und): Video: h264 (High) (avc1 / 0x31637661), yuv420p(tv, bt709), 1280x720 [SAR 319:320 DAR 319:180], 3758 kb/s, 59.94 fps, 59.94 tbr, 90k tbn,119.88 tbc (default)
    Metadata: creation_time   : 2014-02-25 05:23:41
    Stream #0:1(eng): Audio: aac (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 159 kb/s (default)
    Metadata:creation_time   : 2014-02-25 05:23:41


This was a file that was recorded on my DVR, converted by handbrake and then copied to the server. This file plays fine on VLC and everywhere else except the xbox.

All other devices play the video just fine. The error noted above is the only error that is being logged.

Does anyone have any ideas?

[slyguy42o]

ok I found the solution to this issue.

The file that Serviio is trying to stream to the xbox is not supported. The 360 does not support MP4 files over 4gb in size. Mainly due to the fact that you have to enable 64 bit chunks to be able to create an MP4 that is larger than 4gb. If you go over 4gb in 32 bit mode it will create a corrupted file.

So I guess my question on this would be - how can I tell serviio that I want it to transcode 64bit mp4's only in the xbox profile?? I can tell it to transcode all MP4's but that would be a waste of resources transcoding files that don't need to be.