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Serviio server stops automatically on Synology DS214play

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cccchris

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Post Fri Feb 28, 2014 8:36 pm

Serviio server stops automatically on Synology DS214play

Hi all,

I bought a Synology DS214play a while ago and I'm very happy with it. Though there is one problem I can't fix, and that is the fact that if I try to start Serviio, it will run for a while (about 1 minute) and then the server will switch off/stop. This also means that I can't start Serviio-console on my laptop, because it will give me the message: Cannot connect to Serviio server, it does not seem to be running. Exiting...

Please let me know if anyone can help me out with this weird issue..

Cheers, Chris
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cccchris

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Posts: 21

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Post Sat Mar 01, 2014 11:46 am

Re: Serviio server stops automatically on Synology DS214play

I also already tried to re-install JAVA on my DiskStation and updated it to the latest version, but stil the same problem occurs...

Can anyone please help me out...?
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DenyAll

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Post Sat Mar 01, 2014 1:19 pm

Re: Serviio server stops automatically on Synology DS214play

Turn on detailed logging and restart Serviio. Post the log file, hopefully it will shed some light on why it's failing.
DenyAll
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cccchris

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Post Sun Mar 02, 2014 4:24 pm

Re: Serviio server stops automatically on Synology DS214play

Hey!

Thanks a lot for replying, I really appreciate it.

Because I have no idea on how to find/create a detailed log file on the Serviio that's running on Synology, I made a screenshot of the log-file through DSM. I've added it to this post.
I did however found out how to make a detailed log file of the app Serviio-Console on my mac. Please see this one attached as well.

I hope this helps you helping me :)

Cheers,
Chris
Attachments
screenshot_log_DSM.gif
Screenshot log-file DSM after opening/closing Serviio
screenshot_log_DSM.gif (274.79 KiB) Viewed 19991 times
serviio.log
Log file Serviio-Console on my Mac
(11.82 KiB) Downloaded 880 times
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Iveky

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Post Sun Mar 02, 2014 5:51 pm

Re: Serviio server stops automatically on Synology DS214play

viewtopic.php?f=5&t=7


click on that link and read it.
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cccchris

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Post Sun Mar 02, 2014 6:42 pm

Re: Serviio server stops automatically on Synology DS214play

Hi Iveky,

I've also added the detailed log file, as an attachment to my previous post... This should be the correct one, right?

Please let me know if it is not correct.

Chris
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DenyAll

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Post Mon Mar 03, 2014 12:33 am

Re: Serviio server stops automatically on Synology DS214play

Serviio doesn't appear to be finding an IP address - try setting your IP address using the serviio.boundAddr property (see http://www.serviio.org/component/conten ... properties and http://www.serviio.org/index.php?option ... e&id=21#q3).
DenyAll
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cccchris

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Post Mon Mar 03, 2014 5:28 pm

Re: Serviio server stops automatically on Synology DS214play

Thanks a lot!!!

I'll look into it right now, and let you know what the outcome will be :)

Chris
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cccchris

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Posts: 21

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Post Mon Mar 03, 2014 5:42 pm

Re: Serviio server stops automatically on Synology DS214play

Heey,

Unfortunately it still didn't work... :-(((

I think the problem lies with the Serviio version that is installed on the Synology NAS DS214+. Because every time I try to restart that, it runs for a couple of seconds and then the server stops again, exactly like the first screenshot... Maybe I should update/change any files in there?

I'm looking forward to your ideas :)

Chris
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DenyAll

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Post Mon Mar 03, 2014 11:53 pm

Re: Serviio server stops automatically on Synology DS214play

Have you told your Serviio Console the IP address of your NAS Server? You need to set the serviio.remoteHost property in ServiioConsole.exe.vmoptions.

I think we really need to see the Serviio log rather than the serviio console log. You need to telnet into your NAS and set detailed logging on, start the servio server and then download the resultant log. if you have trouble with it, search the forum, I recall seeing detailed instructions for this.

Did you install patters distribution (viewtopic.php?f=14&t=3311)? Have a read through that topic for any hints.
DenyAll
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cccchris

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Post Tue Mar 04, 2014 8:48 pm

Re: Serviio server stops automatically on Synology DS214play

Ok, I think I did the impossible :P I've spent the whole evening figuring out on how to get to the log file of Serviio on my Synology, through terminals and SSH clients, but I managed! So that is already a small victory, haha :)

Anyways, I've added the log-file to this post. I hope this gives you a better insight in what's going wrong and better, how to fix it :)

Thanks as always!
Chris
Attachments
serviio-5.log
Log file Serviio Synology
(32.15 KiB) Downloaded 709 times
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Iveky

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Post Tue Mar 04, 2014 8:59 pm

Re: Serviio server stops automatically on Synology DS214play

  Code:
014-03-04 21:44:49,124 INFO  [ProfilesDefinitionParser] Parsing Profiles definition
2014-03-04 21:44:49,134 DEBUG [ProfilesDefinitionParser] Parsing profile definition for profile 1
2014-03-04 21:44:49,258 ERROR [MediaServer] An unexpected error occured. Ending the application. Message: replacement
java.lang.NullPointerException: replacement
   at java.util.regex.Matcher.replaceFirst(Matcher.java:857)
   at java.lang.String.replaceFirst(String.java:2146)
   at org.serviio.profile.ProfilesDefinitionParser.getDeviceDescription(ProfilesDefinitionParser.java:378)
   at org.serviio.profile.ProfilesDefinitionParser.processProfileNode(ProfilesDefinitionParser.java:229)
   at org.serviio.profile.ProfilesDefinitionParser.parseDefinition(ProfilesDefinitionParser.java:164)
   at org.serviio.profile.ProfileManager.parseProfilesFromFile(ProfileManager.java:181)
   at org.serviio.profile.ProfileManager.loadProfiles(ProfileManager.java:156)
   at org.serviio.MediaServer.main(MediaServer.java:122)
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DenyAll

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Post Tue Mar 04, 2014 10:44 pm

Re: Serviio server stops automatically on Synology DS214play

This error is showing a problem with loading profiles. Profiles are located in a file called profiles.xml located in your serviio\config folder.

Did you modify this file? Try simply overwriting it with the original version, however if you haven't edited it, I suspect something may have gone wrong during installation and you will need to start again.
DenyAll
Panasonic Viera FX800A | Panasonic Viera CS610A | Sony PS4 | Sony PS3 | Panasonic DMP-BD79 | Yamaha RX-V500D | iPad | Windows 10 | Serviio 1.10.1 Pro
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Iveky

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Post Wed Mar 05, 2014 7:41 am

Re: Serviio server stops automatically on Synology DS214play

or disk read errors?

Sent from my LG-E440 using Tapatalk 2
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cccchris

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Posts: 21

Joined: Fri Feb 28, 2014 8:28 pm

Post Wed Mar 05, 2014 9:48 am

Re: Serviio server stops automatically on Synology DS214play

Hi both,

I've already done a clean install of Serviio on my NAS multiple times. And every time it gives me the same problem... So I was wondering, if I uninstall and then install Serviio again on my NAS, will the profiles.xml file then automatically get reset as well? If this is not the case, where can I find a copy of the original file :)?

Again, thanks a lot for your help, time and patience. I highly appreciate it :)

Cheers,
Chris
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DenyAll

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Post Wed Mar 05, 2014 10:07 am

Re: Serviio server stops automatically on Synology DS214play

If I uninstall and then install Serviio again on my NAS, will the profiles.xml file then automatically get reset as well?
Yes.
DenyAll
Panasonic Viera FX800A | Panasonic Viera CS610A | Sony PS4 | Sony PS3 | Panasonic DMP-BD79 | Yamaha RX-V500D | iPad | Windows 10 | Serviio 1.10.1 Pro
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Please do not PM me for support as any solution cannot be shared with others.
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DenyAll

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Post Wed Mar 05, 2014 10:14 am

Re: Serviio server stops automatically on Synology DS214play

One other thing - I notice you are using Java 6.0.45 whereas patters is using 7.0.45 in his package (from the screen shot). Are you using patters' package (from http://pcloadletter.co.uk/2012/01/25/se ... o-package/)? If not, probably the path to go.
DenyAll
Panasonic Viera FX800A | Panasonic Viera CS610A | Sony PS4 | Sony PS3 | Panasonic DMP-BD79 | Yamaha RX-V500D | iPad | Windows 10 | Serviio 1.10.1 Pro
WinHelper | MediaInfo

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Please do not PM me for support as any solution cannot be shared with others.
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cccchris

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Posts: 21

Joined: Fri Feb 28, 2014 8:28 pm

Post Wed Mar 05, 2014 10:16 am

Re: Serviio server stops automatically on Synology DS214play

Ok, maybe this is something useful information:

When I do a clean install of Serviio on my mac, without updating any info.plist files, it will start up (only the console). The Serviio app will tell me after half a minute that the application is not responding.

I've also added a screenshot.

The problem though is that my Synology NAS is connected through 192.168.1.75, and that one isn't in the list of 'rendered profiles', as you can see on the screenshot...

I hope this helps some.

Thanks again, Chris
Attachments
Screen Shot 2014-03-05 at 11.14.33.png
Screen Shot 2014-03-05 at 11.14.33.png (109.34 KiB) Viewed 19948 times
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cccchris

Streaming enthusiast

Posts: 21

Joined: Fri Feb 28, 2014 8:28 pm

Post Wed Mar 05, 2014 10:17 am

Re: Serviio server stops automatically on Synology DS214play

One other thing - I notice you are using Java 6.0.45 whereas patters is using 7.0.45 in his package (from the screen shot). Are you using patters' package (from http://pcloadletter.co.uk/2012/01/25/se ... o-package/)? If not, probably the path to go.


I will check that out right now!

Chris
<<

cccchris

Streaming enthusiast

Posts: 21

Joined: Fri Feb 28, 2014 8:28 pm

Post Wed Mar 05, 2014 10:40 am

Re: Serviio server stops automatically on Synology DS214play

Ahhhh shit!!

I really thought this would do the trick, but it still doesn't work... I have made a new detailed log file, because i believe i got a different error now. I've added it to this reply. Please take a look :)

Cheers,
Chris
Attachments
serviio.log
(9.42 KiB) Downloaded 760 times
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