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Issue wtih Serviio Folder browsing

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count23

Serviio newbie

Posts: 13

Joined: Mon Apr 07, 2014 3:18 am

Post Mon Apr 07, 2014 3:24 am

Issue wtih Serviio Folder browsing

I've just installed Serviio on my Windows 7 x64 PC and hooked it up to my Samsung Series 6 TV's smarthub. Everything worked perfectly except for one thing.

1/3 folders I'm sharing for videos cause an error and crash back to the main smarthub screen whenever i try to browse it, but only through folder view. With Series view and others i can generally access all the content (albiet most of the content is missing from their series folders, despite attempting to syncronize metadata).

I have 3 folders:

Downloads
Movies
F:\ (Hard drive)

And only the F:\ share doesn't work in folder view. I can open F:\ through serviio and see all the folders inside, but whenever I try to access one of the next level folders, I get an error saying "cannot complete request, returning to MEDIA PLAY screen".

What could cause this and how can I fix it? I had the feeling it may have something to do with the ":" in the name of the folder, but why would i be able to see the top level folder list if that were the case, and if that were the problem, how do i go about changing the name that serviio uses to share that folder?
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DenyAll

DLNA master

Posts: 2257

Joined: Fri Mar 08, 2013 11:16 pm

Location: Adelaide, Australia

Post Mon Apr 07, 2014 4:35 am

Re: Issue wtih Serviio Folder browsing

This appears to be a known issue related to either the Samsung TV and sharing of root folders: see viewtopic.php?f=10&t=14816&p=83202 and viewtopic.php?f=10&t=15483.
DenyAll
Panasonic Viera FX800A | Panasonic Viera CS610A | Sony PS4 | Sony PS3 | Panasonic DMP-BD79 | Yamaha RX-V500D | iPad | Windows 10 | Serviio 1.10.1 Pro
WinHelper | MediaInfo

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Please do not PM me for support as any solution cannot be shared with others.
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count23

Serviio newbie

Posts: 13

Joined: Mon Apr 07, 2014 3:18 am

Post Mon Apr 07, 2014 4:41 am

Re: Issue wtih Serviio Folder browsing

Is it going to be fixed at some point or is it a problem with the samsung smarthub?

I would like a way to browse all my videos based on their folder locations because the series and title metadata doesn't seem to work (Can't rename files, have to leave them with their raw names).
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zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Sun Apr 13, 2014 7:00 pm

Re: Issue wtih Serviio Folder browsing

It works on C series, so will have to just go blind. I will remove the \ from the response, hopefully it'll fix it.

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