mkv embedded text subtitles not working on mediabrowser

Hello,

I have the pro version of serviio last version (1.4.1.2) running under CentOS 6.5, but I'm unable to get mkv embedded text subtitles to work on mediabrowser.

Note that I do get the subtitles (with a CC in the bottom right corner of the player) when there's a .srt in the same folder as the video file.

All the related options enabled in serviio console:

• Enable subtitles
• Enable extraction of subtitles embedded in video files
• Enable burned-in subtitles

Preferred languages list is: en,eng,english,fr,fre,french

Here is an ffmpeg -i of one of the files with subtitles:

  Code:

ffmpeg version 0.10.11 Copyright (c) 2000-2014 the FFmpeg developers
  built on Mar  4 2014 16:23:02 with gcc 4.4.7 20120313 (Red Hat 4.4.7-3)
  configuration: --prefix=/usr --bindir=/usr/bin --datadir=/usr/share/ffmpeg --incdir=/usr/include/ffmpeg --libdir=/usr/lib64 --mandir=/usr/share/man --arch=x86_64 --extra-cflags='-O2 -g -pipe -Wall -Wp,-D_FORTIFY_SOURCE=2 -fexceptions -fstack-protector --param=ssp-buffer-size=4 -m64 -mtune=generic' --enable-bzlib --disable-crystalhd --enable-gnutls --enable-libass --enable-libcdio --enable-libcelt --enable-libdc1394 --disable-indev=jack --enable-libfreetype --enable-libgsm --enable-libmp3lame --enable-openal --enable-libopenjpeg --enable-libpulse --enable-librtmp --enable-libschroedinger --enable-libspeex --enable-libtheora --enable-libvorbis --enable-libv4l2 --enable-libx264 --enable-libxvid --enable-x11grab --enable-avfilter --enable-postproc --enable-pthreads --disable-static --enable-shared --enable-gpl --disable-debug --disable-stripping --shlibdir=/usr/lib64 --enable-runtime-cpudetect
  libavutil      51. 35.100 / 51. 35.100
  libavcodec     53. 61.100 / 53. 61.100
  libavformat    53. 32.100 / 53. 32.100
  libavdevice    53.  4.100 / 53.  4.100
  libavfilter     2. 61.100 /  2. 61.100
  libswscale      2.  1.100 /  2.  1.100
  libswresample   0.  6.100 /  0.  6.100
  libpostproc    52.  0.100 / 52.  0.100
Input #0, matroska,webm, from 'Movie.mkv':
  Metadata:
    title           :
  Duration: 01:00:09.81, start: 0.000000, bitrate: 1042 kb/s
    Stream #0:0(fre): Subtitle: text (default)
    Stream #0:1(eng): Subtitle: text
    Stream #0:2(eng): Video: h264 (High), yuv420p, 1280x720 [SAR 1:1 DAR 16:9], 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc (default)
    Stream #0:3: Audio: aac, 48000 Hz, stereo, s16 (default)
At least one output file must be specified


Any help is appreciated, thanks in advance!

[zip]

'text' value is not an known subtitle codec. It must be one of the Serviio-supported codecs. http://serviio.org/features

'text' value is not an known subtitle codec. It must be one of the Serviio-supported codecs. http://serviio.org/features

So serviio basicly does not support burnt-in subtitles in mkv because it's basic UTF-8 text... I burnt the subtitles myself using mkvmerge or even ffmpeg & a .srt, so since srt is supported, I don't get it...

Also if I simply extract this subtitle track as it is (with mkvextract or even ffmpeg) under a .srt, then it works... Is it possible that serviio gets stuck on ffmpeg output saying that it's a text subtitle while it's in fact a subrip?

[zip]

FFmpeg would normally show 'srt' or 'subrip' as the subtitles codec, not text. With text, it could be anything and Serviio expects the concrete type of the texttual subtitle to be defined.

Ok, so I rebuilt ffmpeg from the sources (that should be the latest version), and now subtitles codec do appear as subrip, but mediabrowser is still not displaying them:

  Code:

ffmpeg -i Movie_srt.mkv
ffmpeg version git-2014-05-30-772d46d Copyright (c) 2000-2014 the FFmpeg developers
  built on May 30 2014 16:28:49 with gcc 4.4.7 (GCC) 20120313 (Red Hat 4.4.7-4)
  configuration: --prefix=/opt/ffmpeg/build --extra-cflags=-I/opt/ffmpeg/build/include --extra-ldflags=-L/opt/ffmpeg/build/lib --bindir=/opt/ffmpeg/bin --extra-libs=-ldl --enable-gpl --enable-nonfree --enable-libfdk_aac --enable-libmp3lame --enable-libopus --enable-libvorbis --enable-libvpx --enable-libx264 --enable-libass --enable-libfreetype --enable-libspeex --enable-libtheora --enable-zlib --disable-shared --enable-libschroedinger --enable-avfilter --enable-libopenjpeg --enable-libgsm --enable-postproc --enable-pthreads --enable-x11grab --enable-bzlib --enable-libxvid --enable-runtime-cpudetect --enable-libv4l2 --enable-libdc1394 --enable-libpulse --enable-librtmp --enable-openal --disable-crystalhd --enable-gnutls --enable-libcdio --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-version3 --enable-libfaac
  libavutil      52. 87.100 / 52. 87.100
  libavcodec     55. 65.100 / 55. 65.100
  libavformat    55. 42.100 / 55. 42.100
  libavdevice    55. 13.101 / 55. 13.101
  libavfilter     4.  5.100 /  4.  5.100
  libswscale      2.  6.100 /  2.  6.100
  libswresample   0. 19.100 /  0. 19.100
  libpostproc    52.  3.100 / 52.  3.100
Input #0, matroska,webm, from 'Movie_srt.mkv':
  Metadata:
    title           :
    ENCODER         : Lavf55.33.100
  Duration: 01:00:09.90, start: 0.083000, bitrate: 1043 kb/s
    Stream #0:0(eng): Video: h264 (High), yuv420p, 1280x720 [SAR 1:1 DAR 16:9], 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc (default)
    Stream #0:1: Audio: aac, 48000 Hz, stereo, fltp (default)
    Stream #0:2: Subtitle: subrip


[zip]

you will have to re-add the file into the library for the change to take effect

I did try that but without success...

Thanks!

[zip]

Just noticed, the ffmpeg outpus is missing the subtitle language, which is required (and you have to include the language code in the console).

See here: http://serviio.org/index.php?option=com ... icle&id=33

Just noticed, the ffmpeg outpus is missing the subtitle language, which is required (and you have to include the language code in the console).

See here: http://serviio.org/index.php?option=com ... icle&id=33

I managed to get subtitles to work on mediabrowser at a point but then I found out that I could not browse any of my files from my TV when this options is enable:

  Code:

Enable extraction of subtitles embedded in video files

... So it looks like I cannot get everything to work at the same time

[zip]

Browse or play (on the TV)? What's the TV? Do you have detailed log ?

Browse or play (on the TV)? What's the TV? Do you have detailed log ?

Well in fact, it's some box linked to my TV called Freebox Player which can't browse/play my movies but ONLY when this option is enabled.

The second I disable this option, I can browse & play everything again. As far as I know there is no related log in serviio, but if I try to play it anyway by using an external UPNP app (bubbleUPNP) so that i can actually browse my library from my handset (selecting the Freebox Player as the player device), my box returns an error saying that the video format is unsupported.

I'm at work, so I'll confirm about the logs this evening.

I retrieved the logs as you advised:

  Code:

2014-06-04 14:06:25,610 DEBUG [SearchManager] Committing search index
2014-06-04 14:06:25,640 DEBUG [WebServer] I/O error: Connection reset
2014-06-04 14:06:28,828 DEBUG [RendererDAOImpl] Retrieving list of all stored renderers
2014-06-04 14:06:29,933 DEBUG [RendererDAOImpl] Retrieving list of all stored renderers
2014-06-04 14:06:33,270 DEBUG [ServiioHttpService] Incoming request from /192.168.1.45:48061: GET /resource/4830/COVER_IMAGE HTTP/1.1, headers = [Host: 192.168.1.3:8895,Connection: Keep-Alive,User-Agent: BubbleUPnP UPnP/1.1,Accept-Encoding: gzip,deflate]]
2014-06-04 14:06:33,271 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.1.45
2014-06-04 14:06:33,271 DEBUG [ServiioHttpService] Incoming request from /192.168.1.45:60661: GET /resource/4830/COVER_IMAGE HTTP/1.1, headers = [Host: 192.168.1.3:8895,Connection: Keep-Alive,User-Agent: BubbleUPnP UPnP/1.1,Accept-Encoding: gzip,deflate]]
2014-06-04 14:06:33,272 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.1.45
2014-06-04 14:06:33,272 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.1.45
2014-06-04 14:06:33,273 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.1.45
2014-06-04 14:06:33,273 DEBUG [ResourceDeliveryProcessor] Resource request accepted. Using client 'Identifier=192.168.1.45, Profile=Generic DLNA profile'
2014-06-04 14:06:33,273 DEBUG [ResourceDeliveryProcessor] Request for resource 4830 and type 'COVER_IMAGE' received
2014-06-04 14:06:33,273 DEBUG [CoverImageDAOImpl] Reading a CoverImage (id = 4830)
2014-06-04 14:06:33,274 DEBUG [ResourceDeliveryProcessor] Resource request accepted. Using client 'Identifier=192.168.1.45, Profile=Generic DLNA profile'
2014-06-04 14:06:33,274 DEBUG [ResourceDeliveryProcessor] Request for resource 4830 and type 'COVER_IMAGE' received
2014-06-04 14:06:33,274 DEBUG [CoverImageDAOImpl] Reading a CoverImage (id = 4830)
2014-06-04 14:06:33,275 DEBUG [CoverImageRetrievalStrategy] Retrieving info of Cover image with id 4830
2014-06-04 14:06:33,275 DEBUG [CoverImageDAOImpl] Reading a CoverImage (id = 4830)
2014-06-04 14:06:33,276 DEBUG [CoverImageRetrievalStrategy] Retrieving info of Cover image with id 4830
2014-06-04 14:06:33,276 DEBUG [CoverImageDAOImpl] Reading a CoverImage (id = 4830)
2014-06-04 14:06:33,277 DEBUG [CoverImageRetrievalStrategy] Retrieving Cover image (SD) with id 4830
2014-06-04 14:06:33,277 DEBUG [GETMethodProcessor] Stream entity has length: 4959
2014-06-04 14:06:33,277 DEBUG [CoverImageRetrievalStrategy] Retrieving Cover image (SD) with id 4830
2014-06-04 14:06:33,277 DEBUG [GETMethodProcessor] Stream entity has length: 4959
2014-06-04 14:06:33,278 DEBUG [ResourceTransportRequestHandler] HTTP/1.1 200 OK, headers = [[Content-Type: image/jpeg,Content-Length: 4959,Date: Wed, 04 Jun 2014 12:06:33 GMT,Server: Linux, UPnP/1.0 DLNADOC/1.50, Serviio/1.4.1.2,Cache-control: no-cache,transferMode.dlna.org: Interactive,realTimeInfo.dlna.org: DLNA.ORG_TLAG=*]]
2014-06-04 14:06:33,278 DEBUG [ResourceTransportRequestHandler] HTTP/1.1 200 OK, headers = [[Content-Type: image/jpeg,Content-Length: 4959,Date: Wed, 04 Jun 2014 12:06:33 GMT,Server: Linux, UPnP/1.0 DLNADOC/1.50, Serviio/1.4.1.2,Cache-control: no-cache,transferMode.dlna.org: Interactive,realTimeInfo.dlna.org: DLNA.ORG_TLAG=*]]
2014-06-04 14:06:33,746 DEBUG [RendererDAOImpl] Retrieving list of all stored renderers
2014-06-04 14:06:34,951 DEBUG [RendererDAOImpl] Retrieving list of all stored renderers
2014-06-04 14:06:35,670 DEBUG [ServiioHttpService] Incoming request from /192.168.1.48:47442: GET /resource/4038/MEDIA_ITEM/MPEG_PS_PAL-0/ORIGINAL HTTP/1.1, headers = [Host: 192.168.1.3:8895,Connection: close,icy-metadata: 1,User-Agent: fbxmms/1.0 FreeboxPlayer/6.0]]
2014-06-04 14:06:35,671 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.1.48
2014-06-04 14:06:35,672 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.1.48
2014-06-04 14:06:35,673 DEBUG [ResourceDeliveryProcessor] Resource request accepted. Using client 'Identifier=192.168.1.48, Profile=Generic DLNA profile'
2014-06-04 14:06:35,673 DEBUG [ResourceDeliveryProcessor] Request for resource 4038 and type 'MEDIA_ITEM' received
2014-06-04 14:06:35,673 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 4038 (local)
2014-06-04 14:06:35,673 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 4038)
2014-06-04 14:06:35,688 DEBUG [VideoDAOImpl] Reading a Video (id = 4038)
2014-06-04 14:06:35,689 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 4038, format MPEG_PS_PAL and profile Generic DLNA profile
2014-06-04 14:06:35,689 DEBUG [MediaItemDAOImpl] Getting file of media item 4038
2014-06-04 14:06:35,690 DEBUG [SubtitlesService] Found embedded subtitle track: 0 (eng)
2014-06-04 14:06:35,690 DEBUG [MediaItemDAOImpl] Getting file of media item 4038
2014-06-04 14:06:35,691 DEBUG [SubtitlesService] Found embedded subtitle track: 0 (eng)
2014-06-04 14:06:35,691 DEBUG [AbstractTranscodingDeliveryEngine] Getting media info for transcoded version of file Movie_srt.mkv
2014-06-04 14:06:35,691 DEBUG [MediaItemDAOImpl] Getting file of media item 4038
2014-06-04 14:06:35,691 DEBUG [SubtitlesService] Found embedded subtitle track: 0 (eng)
2014-06-04 14:06:35,692 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file Movie_srt.mkv: MPEG_PS_PAL
2014-06-04 14:06:35,692 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file Movie_srt.mkv: MPEG_PS_NTSC
2014-06-04 14:06:35,693 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 4038 (local)
2014-06-04 14:06:35,693 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 4038)
2014-06-04 14:06:35,693 DEBUG [VideoDAOImpl] Reading a Video (id = 4038)
2014-06-04 14:06:35,694 DEBUG [VideoDeliveryEngine] Delivering item '4038' for client 'Identifier=192.168.1.48, Profile=Generic DLNA profile'
2014-06-04 14:06:35,694 DEBUG [MediaItemDAOImpl] Getting file of media item 4038
2014-06-04 14:06:35,695 DEBUG [SubtitlesService] Found embedded subtitle track: 0 (eng)
2014-06-04 14:06:35,695 DEBUG [MediaItemDAOImpl] Getting file of media item 4038
2014-06-04 14:06:35,695 DEBUG [SubtitlesService] Found embedded subtitle track: 0 (eng)
2014-06-04 14:06:35,696 DEBUG [VideoDeliveryEngine] Delivering file 'Movie_srt.mkv' using transcoding
2014-06-04 14:06:35,696 DEBUG [MediaItemDAOImpl] Getting file of media item 4038
2014-06-04 14:06:35,696 DEBUG [SubtitlesService] Found embedded subtitle track: 0 (eng)
2014-06-04 14:06:35,697 DEBUG [MediaItemDAOImpl] Getting file of media item 4038
2014-06-04 14:06:35,698 DEBUG [FFMPEGWrapper] Invoking FFMPEG to extract subtitle file from: Movie_srt.mkv
2014-06-04 14:06:35,698 DEBUG [ProcessExecutor] Starting ffmpeg -i /home/media/Video/Movie_srt.mkv -y -an -vn -map 0:0 -c:s copy -f srt /tmp/Serviio/subtitles_4038_0.srt
2014-06-04 14:06:38,032 DEBUG [AbstractTranscodingDeliveryEngine] No suitable transcoding job exists yet, start one for client 'Identifier=192.168.1.48, Profile=Generic DLNA profile'
2014-06-04 14:06:38,033 DEBUG [MediaItemDAOImpl] Getting file of media item 4038
2014-06-04 14:06:38,035 DEBUG [FFMPEGWrapper] Invoking FFmpeg to transcode video file: /home/media/Video/Movie_srt.mkv
2014-06-04 14:06:38,036 DEBUG [ProcessExecutor] Starting ffmpeg -threads 1 -i /home/media/Video/Movie_srt.mkv -y -threads 1 -c:v mpeg2video -pix_fmt yuv420p -qscale:v 1 -vf subtitles=filename='/tmp/Serviio/subtitles_4038_0.srt':original_size=1280x720:charenc=UTF-8 -r 24000/1001 -g 15 -c:a ac3 -b:a 384k -ac 2 -map 0:1 -map 0:2 -sn -f vob /tmp/Serviio/transcoding-temp-4038-1-ORIGINAL-67cc4a683d5bbb86bc7efa6e87b89724.stf
2014-06-04 14:06:38,537 DEBUG [FileBasedTranscodingDeliveryStrategy] Sending transcoding stream
2014-06-04 14:06:38,539 DEBUG [MediaItemDAOImpl] Getting file of media item 4038
2014-06-04 14:06:38,540 DEBUG [SubtitlesService] Found embedded subtitle track: 0 (eng)
2014-06-04 14:06:38,540 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file Movie_srt.mkv: MPEG_PS_PAL
2014-06-04 14:06:38,540 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file Movie_srt.mkv: MPEG_PS_NTSC
2014-06-04 14:06:38,541 DEBUG [MediaItemDAOImpl] Marking MediaItem (id = 4038) as read
2014-06-04 14:06:38,571 DEBUG [LocalContentCacheDecorator] Cleared cache (local_resetafterplay)
2014-06-04 14:06:38,571 DEBUG [GETMethodProcessor] Stream entity has length: 50000000000
2014-06-04 14:06:38,571 DEBUG [ResourceTransportRequestHandler] Creating entity with chunked transfer
2014-06-04 14:06:38,572 DEBUG [ResourceTransportRequestHandler] HTTP/1.1 200 OK, headers = [[Content-Type: video/mpeg,Date: Wed, 04 Jun 2014 12:06:38 GMT,Server: Linux, UPnP/1.0 DLNADOC/1.50, Serviio/1.4.1.2,Cache-control: no-cache,transferMode.dlna.org: Streaming,realTimeInfo.dlna.org: DLNA.ORG_TLAG=*]]
2014-06-04 14:06:38,860 DEBUG [RendererDAOImpl] Retrieving list of all stored renderers
2014-06-04 14:06:39,864 DEBUG [RendererDAOImpl] Retrieving list of all stored renderers
2014-06-04 14:06:40,923 DEBUG [WebServer] I/O error: Connection reset
2014-06-04 14:06:43,674 DEBUG [RendererDAOImpl] Retrieving list of all stored renderers
2014-06-04 14:06:44,575 DEBUG [ServiioHttpService] Incoming request from /192.168.1.48:47454: POST /serviceControl HTTP/1.1, headers = [User-Agent: Linux/2.6 UPnP/1.0 fbxupnpav/6.0,SOAPACTION: "urn:schemas-upnp-org:service:ContentDirectory:1#Browse",Host: 192.168.1.3:8895,Content-Type: text/xml; charset="utf-8",Content-Length: 539]]
2014-06-04 14:06:44,575 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.1.48
2014-06-04 14:06:44,576 DEBUG [ServiceControlRequestHandler] ServiceControl request received for action '"urn:schemas-upnp-org:service:ContentDirectory:1#Browse"' from 192.168.1.48
2014-06-04 14:06:44,576 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.1.48
2014-06-04 14:06:44,589 DEBUG [ContentDirectory] Browse() called for renderer Freebox (profile 1) with parameters: objectID = 0, browseFlag = BrowseDirectChildren, filter = @id,@parentID,@childCount,dc:title,dc:date,res,res@protocolInfo,res@size,sec:CaptionInfoEx, startIndex = 0, count = 1000, sortCriteria =
2014-06-04 14:06:44,589 DEBUG [AccessGroupDAOImpl] Reading a AccessGroup (id = 1)
2014-06-04 14:06:44,596 DEBUG [ServiceControlRequestHandler] Returning OK SOAP message
2014-06-04 14:06:44,617 DEBUG [ServiioHttpService] Incoming request from /192.168.1.48:47455: POST /serviceControl HTTP/1.1, headers = [User-Agent: Linux/2.6 UPnP/1.0 fbxupnpav/6.0,SOAPACTION: "urn:schemas-upnp-org:service:ContentDirectory:1#Browse",Host: 192.168.1.3:8895,Content-Type: text/xml; charset="utf-8",Content-Length: 539]]
2014-06-04 14:06:44,617 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.1.48
2014-06-04 14:06:44,619 DEBUG [ServiceControlRequestHandler] ServiceControl request received for action '"urn:schemas-upnp-org:service:ContentDirectory:1#Browse"' from 192.168.1.48
2014-06-04 14:06:44,619 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.1.48
2014-06-04 14:06:44,630 DEBUG [ContentDirectory] Browse() called for renderer Freebox (profile 1) with parameters: objectID = V, browseFlag = BrowseDirectChildren, filter = @id,@parentID,@childCount,dc:title,dc:date,res,res@protocolInfo,res@size,sec:CaptionInfoEx, startIndex = 0, count = 1000, sortCriteria =
2014-06-04 14:06:44,630 DEBUG [AccessGroupDAOImpl] Reading a AccessGroup (id = 1)
2014-06-04 14:06:44,631 DEBUG [VideoDAOImpl] Retrieving number of video initials [No_Restriction]
2014-06-04 14:06:44,655 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target urn:schemas-upnp-org:service:ContentDirectory:1 from address /192.168.1.48:32807s
2014-06-04 14:06:44,656 DEBUG [DiscoverySearchResponder] Sending 1 M-SEARCH response message(s) to /192.168.1.48:32807
2014-06-04 14:06:44,692 DEBUG [VideoDAOImpl] Retrieving number of videos of type 2 [No_Restriction]
2014-06-04 14:06:44,749 DEBUG [SeriesDAOImpl] Retrieving number of series
2014-06-04 14:06:44,765 DEBUG [RepositoryDAOImpl] Retrieving number of repositories for VIDEO [No_Restriction]
2014-06-04 14:06:44,802 DEBUG [VideoDAOImpl] Retrieving number of 10 last viewed videos [No_Restriction]
2014-06-04 14:06:44,869 DEBUG [VideoDAOImpl] Retrieving number of 10 last added videos
2014-06-04 14:06:44,869 DEBUG [VideoDAOImpl] Retrieving number of videos of type 0 [No_Restriction]
2014-06-04 14:06:44,881 DEBUG [RendererDAOImpl] Retrieving list of all stored renderers
2014-06-04 14:06:44,969 DEBUG [GenreDAOImpl] Retrieving number of genres for VIDEO
2014-06-04 14:06:45,041 DEBUG [VideoDAOImpl] Retrieving number of video ratings [No_Restriction]
2014-06-04 14:06:45,085 DEBUG [PersonDAOImpl] Retrieving number of person initials for role ACTOR
2014-06-04 14:06:45,213 DEBUG [PersonDAOImpl] Retrieving number of person initials for role DIRECTOR
2014-06-04 14:06:45,223 DEBUG [PersonDAOImpl] Retrieving number of person initials for role PRODUCER
2014-06-04 14:06:45,229 DEBUG [VideoDAOImpl] Retrieving number of video release years [No_Restriction]
2014-06-04 14:06:45,255 DEBUG [PlaylistDAOImpl] Retrieving number of playlists for VIDEO [No_Restriction]
2014-06-04 14:06:45,269 DEBUG [OnlineRepositoryDAOImpl] Retrieving list of [FEED, WEB_RESOURCE] OnlineRepositories for VIDEO [No_Restriction]
2014-06-04 14:06:45,299 DEBUG [OnlineRepositoryDAOImpl] Retrieving list of [LIVE_STREAM] OnlineRepositories for VIDEO [No_Restriction]


[zip]

It looks like you have Burned in subtitles enabled? You don't need them for MediaBrowser (with Flash). Looks like your box doesn't either like the format it transcodes the file into (mpeg2 - weird), or the fact it is advertised as transcoded file.

You could use simple ProtocolInfo block in the profile (see Xbox profile).

I do have burned-in subtitles enabled, but as far as I tested, mediabrowser is not able to display them unless it's enabled.

What do you mean by using ProtocolInfo?