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Failed to connect (Profile x264 ServiiGo)

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ilicitano

Serviio newbie

Posts: 6

Joined: Mon Nov 24, 2014 4:31 pm

Post Mon Nov 24, 2014 4:36 pm

Failed to connect (Profile x264 ServiiGo)

Hi,

I'm using ServiiGo (android) to connect to my serviio server and everything works fine if I use the Profile "mpeg2" in Settings, but if I choose "x264" cannot reproduce any video. I always get "failed to connect".

I tried with several video players (including internal) with no success.

Coud anyone tell me how to solve this?

Thank you,
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will

DLNA master

Posts: 2138

Joined: Mon Aug 30, 2010 11:18 am

Location: UK

Post Tue Nov 25, 2014 7:53 am

Re: Failed to connect (Profile x264 ServiiGo)

Is your server running Linux, it may be an incompatible ffmpeg version. Are there any errors in the Serviio log?
Will

ServiiDroid (Android Console) Developer: Download | Home | Support
ServiiGo (Android 3G/4G/WiFi Playback App) Developer: Download | Home | Support
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ilicitano

Serviio newbie

Posts: 6

Joined: Mon Nov 24, 2014 4:31 pm

Post Tue Nov 25, 2014 8:59 am

Re: Failed to connect (Profile x264 ServiiGo)

I'm running my server under Windows 7 SP1 x64.

The log file say:
WARN [ServiioStatusService] AuthenticationException occured. Returning error code 401 to the REST layer. Message: No authentication token has been provided for a restricted resource.

Any idea? :cry:
<<

will

DLNA master

Posts: 2138

Joined: Mon Aug 30, 2010 11:18 am

Location: UK

Post Tue Nov 25, 2014 9:08 am

Re: Failed to connect (Profile x264 ServiiGo)

Have you changed the version of ffmpeg?
Will

ServiiDroid (Android Console) Developer: Download | Home | Support
ServiiGo (Android 3G/4G/WiFi Playback App) Developer: Download | Home | Support
<<

ilicitano

Serviio newbie

Posts: 6

Joined: Mon Nov 24, 2014 4:31 pm

Post Tue Nov 25, 2014 9:12 am

Re: Failed to connect (Profile x264 ServiiGo)

Yes, I downloaded the last version of ffmpeg from http://ffmpeg.zeranoe.com/builds/
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ilicitano

Serviio newbie

Posts: 6

Joined: Mon Nov 24, 2014 4:31 pm

Post Tue Nov 25, 2014 9:37 am

Re: Failed to connect (Profile x264 ServiiGo)

I tried with the ffmpeg version included in serviio installer but I have the same issue.
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ilicitano

Serviio newbie

Posts: 6

Joined: Mon Nov 24, 2014 4:31 pm

Post Wed Nov 26, 2014 7:17 am

Re: Failed to connect (Profile x264 ServiiGo)

So is this only happening to me? any solution?
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will

DLNA master

Posts: 2138

Joined: Mon Aug 30, 2010 11:18 am

Location: UK

Post Wed Nov 26, 2014 7:55 am

Re: Failed to connect (Profile x264 ServiiGo)

Did you restart Serviio after switching back to the version of ffmpeg that came with it (to make sure it cleaned out any temporary transcoding files)? Can you also turn on detailed logging, try again and then post the log (with ip/dns name redacted).
Will

ServiiDroid (Android Console) Developer: Download | Home | Support
ServiiGo (Android 3G/4G/WiFi Playback App) Developer: Download | Home | Support
<<

ilicitano

Serviio newbie

Posts: 6

Joined: Mon Nov 24, 2014 4:31 pm

Post Wed Nov 26, 2014 8:17 am

Re: Failed to connect (Profile x264 ServiiGo)

Hey Will I had to restart the server. Now it's working using the ffmpeg version included with Serviio installer.

Thank you!
<<

will

DLNA master

Posts: 2138

Joined: Mon Aug 30, 2010 11:18 am

Location: UK

Post Wed Nov 26, 2014 8:48 am

Re: Failed to connect (Profile x264 ServiiGo)

ilicitano wrote:Hey Will I had to restart the server. Now it's working using the ffmpeg version included with Serviio installer.

Thank you!

Great, Serviio would have already transcoded the file (with the missing authentication info in the playlist), so wouldn't have known to try again with the new ffmpeg version.
Will

ServiiDroid (Android Console) Developer: Download | Home | Support
ServiiGo (Android 3G/4G/WiFi Playback App) Developer: Download | Home | Support

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