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Issues with Serviio pro

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WBB85

Serviio newbie

Posts: 10

Joined: Wed Feb 18, 2015 7:34 pm

Post Mon Feb 23, 2015 3:38 pm

Issues with Serviio pro

Im using Serviio pro on my Mac Mini OS X 10.10.2 and have some minor problems.

1) Automatic Library update: I have enabled this feature, but Serviio does not see new files automatically in the assigned folder. I have to press "update now" for the app to find the new files or disable "Automatic Library update" and enable it again.

2) Im not able to use the media browser on both iPhone and iPad (iOS 8.1.3). I can log in and browse my content, but when I click on the play button in the media window, nothing happens.

I dot not have the console running - I only open it sometimes to configure.
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WebClaw

Serviio newbie

Posts: 12

Joined: Thu Feb 19, 2015 6:43 am

Post Mon Feb 23, 2015 4:51 pm

Re: Issues with Serviio pro

What does the Serviio logs say?

Open terminal and navigate to the installation directory -

run tail -f serviio.log

Then place a file (MKV, JPG, etc), into a directory you've shared and output the logs here.

From what I understand, the Flash based player won't work on iOS devices - so HTML5 functions are used. Reduce your variables -
Does running MediaBrowser on your Mac work (eg: play video as expected?)
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atc98092

User avatar

DLNA master

Posts: 5494

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Mon Feb 23, 2015 11:48 pm

Re: Issues with Serviio pro

Serviio 1.5.1 was just released today. It has some file polling fixes, and might resolve your issue.
Dan

LG NANO85 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: AMD Ryzen 5 5600GT, 32 gig ram, Windows 11 Pro, 22 TB hard drive space | Test server: Intel i5-6400, 16 gig ram, Windows 10 Pro

HOWTO: Enable debug logging HOWTO: Identify media file contents
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WBB85

Serviio newbie

Posts: 10

Joined: Wed Feb 18, 2015 7:34 pm

Post Tue Feb 24, 2015 1:55 pm

Re: Issues with Serviio pro

I have installed Serviio 1.5.1 and will test out the automatic library update the next days.

About the Media Browser on iPhone and iPad - it still does not work. It works perfectly on my mac, if I run the media browser in Safari. The video starts and plays without any problems. But on my iPhone nothing happens when I press play.
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DenyAll

DLNA master

Posts: 2257

Joined: Fri Mar 08, 2013 11:16 pm

Location: Adelaide, Australia

Post Tue Feb 24, 2015 9:12 pm

Re: Issues with Serviio pro

On the iPhone are you running from a MediaBrowser home screen icon? Try from a URLs direct in the browser ie. start the browser first, enter the Mediabrowser URLs and see if that helps.
DenyAll
Panasonic Viera FX800A | Panasonic Viera CS610A | Sony PS4 | Sony PS3 | Panasonic DMP-BD79 | Yamaha RX-V500D | iPad | Windows 10 | Serviio 1.10.1 Pro
WinHelper | MediaInfo

Beta Tester, Moderator
Please do not PM me for support as any solution cannot be shared with others.
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WBB85

Serviio newbie

Posts: 10

Joined: Wed Feb 18, 2015 7:34 pm

Post Wed Feb 25, 2015 11:11 am

Re: Issues with Serviio pro

That did not help :(
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WBB85

Serviio newbie

Posts: 10

Joined: Wed Feb 18, 2015 7:34 pm

Post Thu Feb 26, 2015 9:00 pm

Re: Issues with Serviio pro

I maybe found out when the library update issue is present.

If I move a folder with a video file inside to the shared folder, Serviio does not find the new file. If I move only the video file to the shared folder, Serviio finds and adds the file.

So the problems is only there when moving a new folder with the video file inside. Is there a way to fix this?

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