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Browsing OK but no streaming on Samsung TV

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Pierremenard

Serviio newbie

Posts: 5

Joined: Sat Feb 01, 2020 2:32 pm

Post Sat Feb 01, 2020 2:38 pm

Browsing OK but no streaming on Samsung TV

Hello,

I used to use Minidlna server on my Raspberry PI for sharing videos in the house. I'm trying to switch to serviio, as I was missing some features.

The server works flawless when I use my pc as client (both VLC nd WMP).
But from my Samsung TV (QE49Q64RATXZT) I can browse folders and categories without problems but when I try to launch a movie the stream can not be played. It stucks on loading wheel.
Transcoding is off and the same file can be played from minidlna. So I think it's not file related. I tried to change several profiles (but with transcoding set to off I do not know if that could help) but no one worked.

Below you can find my log.

Thank you very much for your help

F.V.

2020-02-01 15:29:22,896 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 1, format AVC_MKV_HP_HD_AAC_MULT5 and profile Samsung TV / player (C/D-series)
2020-02-01 15:29:22,900 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 1 (local)
2020-02-01 15:29:22,902 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 1)
2020-02-01 15:29:22,911 DEBUG [VideoDAOImpl] Reading a Video (id = 1)
2020-02-01 15:29:22,916 DEBUG [VideoDeliveryEngine] Delivering item '1' for client 'Identifier=192.168.100.117, Profile=Samsung TV / player (C/D-series), Name=QE49Q64RATXZT'
2020-02-01 15:29:22,917 DEBUG [VideoDeliveryEngine] Delivering file '1941 allarme a Hollywood (1979).mkv' in native format
2020-02-01 15:29:22,923 DEBUG [MediaItemDAOImpl] Getting file of media item 1
2020-02-01 15:29:22,933 DEBUG [GETMethodProcessor] Stream entity has length: 499231458
2020-02-01 15:29:22,934 DEBUG [ResourceTransportRequestHandler] HTTP/1.1 206 Partial Content, headers = [[Content-Length: 499231458,Content-Type: video/x-mkv,Cache-control: no-cache,Connection: close,Content-Range: bytes 6144-499237601/499237602,contentFeatures.dlna.org: DLNA.ORG_PN=AVC_MKV_HP_HD_AAC_MULT5;DLNA.ORG_OP=01;DLNA.ORG_CI=0;DLNA.ORG_FLAGS=01500000000000000000000000000000,Date: Sat, 01 Feb 2020 14:29:22 GMT,realTimeInfo.dlna.org: DLNA.ORG_TLAG=*,Server: Linux UPnP/1.0 DLNADOC/1.50 Serviio/2.0,transferMode.dlna.org: Streaming]]
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zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Sat Feb 01, 2020 6:15 pm

Re: Browsing OK but no streaming on Samsung TV

Hi, try to use the latest Samsung profile - or disable transcoding altogether.
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Pierremenard

Serviio newbie

Posts: 5

Joined: Sat Feb 01, 2020 2:32 pm

Post Sat Feb 01, 2020 6:26 pm

Re: Browsing OK but no streaming on Samsung TV

Thank you for the suggestion, but as I wrote transcoding is off and I've already tried all the Samsung profiles. The supposed stream should be the same for minidlna and serviio (the untouched media file), but it's not.

F.
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n3mmr

DLNA master

Posts: 392

Joined: Tue Jun 15, 2010 8:01 am

Post Wed Feb 05, 2020 4:52 pm

Re: Browsing OK but no streaming on Samsung TV

Pierremenard wrote:Thank you for the suggestion, but as I wrote transcoding is off and I've already tried all the Samsung profiles. The supposed stream should be the same for minidlna and serviio (the untouched media file), but it's not.

F.

Have you solved your problem?
Serviio 2.3 in a jail on TrueNAS 13 running on an HP N54L w 5*4 TB spinning rust disks.
The media files are on the same machine.
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Pierremenard

Serviio newbie

Posts: 5

Joined: Sat Feb 01, 2020 2:32 pm

Post Wed Feb 05, 2020 6:35 pm

Re: Browsing OK but no streaming on Samsung TV

No, still stuck on loading from the Samsung TV. I'm still using minidlna for that.

F.
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atc98092

User avatar

DLNA master

Posts: 5433

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Wed Feb 05, 2020 6:46 pm

Re: Browsing OK but no streaming on Samsung TV

Samsung in general has miserable DLNA support. I have three different Samsung sets, and all three have something external connected for streaming. On my two 4K sets I have an Nvidia Shield, and the smaller set has an old Sony SMP-N200 that's still kicking. I also have a couple of Vizio sets that I feel the same way about. I use a Roku on one, while the others are mainly used as PC monitors, so I don't stream to them anyway.

Honestly, you'll be far happier using something other than the Samsung interface. Even on a 55" TV I have trouble seeing the cover image for my movies, and there's no metadata whatsoever available.
Dan

LG NANO85 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: AMD Ryzen 5 5600GT, 32 gig ram, Windows 11 Pro, 22 TB hard drive space | Test server: Intel i5-6400, 16 gig ram, Windows 10 Pro

HOWTO: Enable debug logging HOWTO: Identify media file contents
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Pierremenard

Serviio newbie

Posts: 5

Joined: Sat Feb 01, 2020 2:32 pm

Post Wed Feb 05, 2020 6:49 pm

Re: Browsing OK but no streaming on Samsung TV

Sincerely I don't know. What I know is that minidlna as server works flawlessly, serviio does not. With the same file, not transcoded, same network and same TV. It's quite odd.

F.
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shinoda

Serviio newbie

Posts: 2

Joined: Tue Feb 18, 2020 7:27 pm

Post Tue Feb 18, 2020 7:42 pm

Re: Browsing OK but no streaming on Samsung TV

Which Samsung TV are you using? Could you please tell me the model name?
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Pierremenard

Serviio newbie

Posts: 5

Joined: Sat Feb 01, 2020 2:32 pm

Post Wed Feb 19, 2020 8:34 am

Re: Browsing OK but no streaming on Samsung TV

Yes, it's QE49Q64RATXZT

Thank you

F. V.

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