[SOLVED] BDV-E370 does not see Servvio

After a while of going through the posts, searching for answers, none were found and i'm really hoping someone can help me.

My Sony BDV-E370 system cant find Serviio and Serviio does not find any devices. Some info: I'm running Windows 7, installed no virus/protection software (actually uninstalled everything just in case to get this stuff working), opened up some ports in firewall but ended up disabling it entirely.
I Also:
- Configured the Serviio service to delayed start
- Entered the IP adress of the pc running serviio in the Bound IP address section
- Disabled the Windows Media player network sharing service
- Both my computer and the Sony BDV device have proper i-net connection

When refreshing the window displaying all devices, it keeps saying windows media player with a red dot. How can i get serviio to work?
If i missed a topic dealing with this exact issue, pls inform me!
Thanks in advance!

[Illico]

What are the connection wired, wifi?
Do you have a router, do you manage a firewall on this router?
On sony device, remove all servers in the list an make a server list update.

What are the connection wired, wifi?
Do you have a router, do you manage a firewall on this router?
On sony device, remove all servers in the list an make a server list update.

- Everything is wired
- I have a modem/router. A ZTE H220N .
- I Emptied the list already. As for the update/diagnose, it says firewall/protection software is interfering.

[Cerberus]

What are the connection wired, wifi?
Do you have a router, do you manage a firewall on this router?
On sony device, remove all servers in the list an make a server list update.

- Everything is wired
- I have a modem/router. A ZTE H220N .
- I Emptied the list already. As for the update/diagnose, it says firewall/protection software is interfering.

what firewall are you running on your pc? have you read the FAQ pages on teh correct ports to open ( see signiture for link )

what firewall are you running on your pc? have you read the FAQ pages on teh correct ports to open ( see signiture for link )

Windows firewall. However, i opened up those ports and it did not work. So i disabled the Firewall entirely and it still didnt work..
In other words, i have read the FAQ and acted according to the stipulated guidelines on how to get things to work. Until now, no succes.

Personally, i think the Router is the problem..Is dat possible? UPnP is enabled... Any thoughts?

[Cerberus]

what firewall are you running on your pc? have you read the FAQ pages on teh correct ports to open ( see signiture for link )

Windows firewall. However, i opened up those ports and it did not work. So i disabled the Firewall entirely and it still didnt work..
In other words, i have read the FAQ and acted according to the stipulated guidelines on how to get things to work. Until now, no succes.

Personally, i think the Router is the problem..Is dat possible? UPnP is enabled... Any thoughts?

hmm ok have you got any other programs running that could be using the ports required by serviio ?

[moltra]

Run this command at a command prompt. If you are on a windows machine.

  Code:

netstat -an |find /i "listening"

It will show the computers open ports.

Can you post your serviio.log it is found in the directory that you installed serviio in under the log folder.

Run this command at a command prompt. If you are on a windows machine.

  Code:

netstat -an |find /i "listening"

It will show the computers open ports.

Can you post your serviio.log it is found in the directory that you installed serviio in under the log folder.

Unfortunately, the code does not reveal anything. I just get a new command line.... By the way, i switched computers and installed Serviio on a WinXP pro machine (in case it matters). I hope to find a solution for both in any case.
As for the Log, here it is:

2011-07-17 14:21:42,203 INFO [ServiioConsole] Starting Serviio Console
2011-07-17 14:21:42,265 INFO [ServiioConsole] Connecting to Serviio REST on localhost:23423
2011-07-17 14:21:49,484 WARN [ServiioConsole] Cannot connect to the server to get DB initialization info
2011-07-17 14:21:56,703 WARN [ServiioConsole] Cannot connect to server: Communication Error (1001) - Connection refused: connect
2011-07-17 14:21:56,796 INFO [Messages] Loaded console message bundle for locale: en
2011-07-17 14:22:03,593 WARN [ServiioConsole] Cannot connect to server: Communication Error (1001) - Connection refused: connect
2011-07-17 14:22:05,453 INFO [ServiioConsole] Leaving Serviio Console
2011-07-17 14:22:18,875 INFO [MediaServer] ------------------------------------------------------------------------
2011-07-17 14:22:18,875 INFO [MediaServer] Serviio DLNA media streaming server v 0.5.2 (rev. 4e3210bd9ff3)
2011-07-17 14:22:18,875 INFO [MediaServer] Petr Nejedly 2009-2011
2011-07-17 14:22:18,875 INFO [MediaServer] http://www.serviio.org
2011-07-17 14:22:18,875 INFO [MediaServer]
2011-07-17 14:22:18,875 INFO [MediaServer] Java 1.6.0_13-Sun Microsystems Inc.
2011-07-17 14:22:18,875 INFO [MediaServer] OS Windows XP x86 5.1
2011-07-17 14:22:18,875 INFO [MediaServer] File encoding: windows-1252
2011-07-17 14:22:18,875 INFO [MediaServer] ------------------------------------------------------------------------
2011-07-17 14:22:18,968 INFO [RestletServer] Starting Restlet server exposed on localhost:23423
2011-07-17 14:22:19,015 INFO [DBSchemaUpdateExecutor] Checking if DB schema needs to be updated
2011-07-17 14:22:20,125 INFO [ProfilesDefinitionParser] Parsing Profiles definition
2011-07-17 14:22:20,578 INFO [ProfilesDefinitionParser] Added profile 'Generic DLNA profile' (id=1)
2011-07-17 14:22:20,875 INFO [ProfilesDefinitionParser] Added profile 'Samsung TV (B-series)' (id=2)
2011-07-17 14:22:21,062 INFO [ProfilesDefinitionParser] Added profile 'XBox 360' (id=3)
2011-07-17 14:22:21,203 INFO [ProfilesDefinitionParser] Added profile 'Playstation 3' (id=4)
2011-07-17 14:22:21,375 INFO [ProfilesDefinitionParser] Added profile 'Samsung TV (A-series)' (id=5)
2011-07-17 14:22:21,500 INFO [ProfilesDefinitionParser] Added profile 'DirecTV HD-DVR' (id=6)
2011-07-17 14:22:21,765 INFO [ProfilesDefinitionParser] Added profile 'Samsung TV / player (C/D-series)' (id=7)
2011-07-17 14:22:21,875 INFO [ProfilesDefinitionParser] Added profile 'LG BD player' (id=8)
2011-07-17 14:22:22,265 INFO [ProfilesDefinitionParser] Added profile 'Sony Bravia TV' (id=9)
2011-07-17 14:22:22,921 INFO [ProfilesDefinitionParser] Added profile 'Sony BD Player' (id=10)
2011-07-17 14:22:23,109 INFO [ProfilesDefinitionParser] Added profile 'Panasonic Viera' (id=12)
2011-07-17 14:22:23,265 INFO [ProfilesDefinitionParser] Added profile 'Toshiba Rezga' (id=13)
2011-07-17 14:22:23,312 INFO [AbstractTranscodingDeliveryEngine] Cleaning transcode engine and its data
2011-07-17 14:22:23,328 INFO [WebServer] Socket buffer set to 65535 bytes
2011-07-17 14:22:23,359 INFO [WebServer] WebServer starting on port 8895
2011-07-17 14:22:23,531 INFO [Device] Created UPnP Device with UUID: b8788ec1-4308-32fc-a48f-2532c9b147a9, bound address: 192.168.2.4
2011-07-17 14:22:23,546 INFO [CompositeCacheManager] Creating cache manager from config file: /cache.ccf
2011-07-17 14:22:23,562 INFO [ThreadPoolManager] thread_pool.default PoolConfiguration = useBoundary = [true] boundarySize = [2000] maximumPoolSize = [150] minimumPoolSize = [4] keepAliveTime = [300000] whenBlockedPolicy = [RUN] startUpSize = [4]
2011-07-17 14:22:23,562 INFO [CompositeCacheConfigurator] Setting default auxiliaries to null
2011-07-17 14:22:23,562 INFO [CompositeCacheConfigurator] No special CompositeCacheAttributes class defined for key [jcs.default.cacheattributes], using default class.
2011-07-17 14:22:23,562 INFO [CompositeCacheConfigurator] setting defaultCompositeCacheAttributes to [ useLateral = true, useRemote = true, useDisk = true, maxObjs = 100, maxSpoolPerRun = -1, diskUsagePattern = 0 ]
2011-07-17 14:22:23,562 INFO [CompositeCacheConfigurator] No special ElementAttribute class defined for key [jcs.default.elementattributes], using default class.
2011-07-17 14:22:23,562 INFO [CompositeCacheConfigurator] setting defaultElementAttributes to [ IS_LATERAL = true, IS_SPOOL = true, IS_REMOTE = true, IS_ETERNAL = true, MaxLifeSeconds = -1, IdleTime = -1, CreateTime = 1310905343562, LastAccessTime = 1310905343562, getTimeToLiveSeconds() = -1, createTime = 1310905343562 ]
2011-07-17 14:22:23,562 INFO [CompositeCacheConfigurator] No special ElementAttribute class defined for key [jcs.region.local_resetafterplay.elementattributes], using default class.
2011-07-17 14:22:23,578 INFO [LRUMemoryCache] initialized LRUMemoryCache for local_resetafterplay
2011-07-17 14:22:23,578 INFO [CompositeCache] Constructed cache with name [local_resetafterplay] and cache attributes [ useLateral = true, useRemote = true, useDisk = true, maxObjs = 1000, maxSpoolPerRun = -1, diskUsagePattern = 0 ]
2011-07-17 14:22:23,578 INFO [CompositeCacheConfigurator] No special ElementAttribute class defined for key [jcs.region.local_default.elementattributes], using default class.
2011-07-17 14:22:23,578 INFO [LRUMemoryCache] initialized LRUMemoryCache for local_default
2011-07-17 14:22:23,578 INFO [CompositeCache] Constructed cache with name [local_default] and cache attributes [ useLateral = true, useRemote = true, useDisk = true, maxObjs = 1000, maxSpoolPerRun = -1, diskUsagePattern = 0 ]
2011-07-17 14:22:23,578 INFO [CompositeCacheConfigurator] Parsed regions [local_resetafterplay, local_default]
2011-07-17 14:22:23,578 INFO [CompositeCacheConfigurator] Finished configuration in 16 ms.
2011-07-17 14:22:23,578 INFO [EventSubscriptionExpirationChecker] Starting EventSubscriptionExpirationChecker
2011-07-17 14:22:23,578 INFO [DiscoveryAdvertisementNotifier] Starting DiscoveryAdvertisementNotifier
2011-07-17 14:22:23,578 INFO [EventDispatcher] Starting EventDispatcher
2011-07-17 14:22:23,578 INFO [DiscoverySSDPMessageListener] Starting DiscoverySSDPMessageListener using interface eth0 (Realtek RTL8102E Family PCI-E Fast Ethernet NIC - Pakketplanner-minipoort) and address 192.168.2.4, timeout = 0
2011-07-17 14:22:23,609 INFO [RendererExpirationChecker] Starting RendererExpirationChecker
2011-07-17 14:22:23,609 INFO [RendererSearchSender] Searching for Renderer devices
2011-07-17 14:22:24,421 INFO [ServiioConsole] Starting Serviio Console
2011-07-17 14:22:24,468 INFO [ServiioConsole] Connecting to Serviio REST on localhost:23423
2011-07-17 14:22:25,343 INFO [Messages] Loaded console message bundle for locale: en
2011-07-17 14:22:30,781 INFO [Messages] Loaded console message bundle for locale: en
2011-07-17 14:22:30,890 INFO [UpdateChecker] Checking if a new version is available
2011-07-17 14:22:36,500 INFO [ContentDirectoryDefinitionParser] Parsing ContentDirectory definition
2011-07-17 14:22:37,453 INFO [BrowsingCategoriesMessages] Loaded browsing categories message bundle for locale: en
2011-07-17 14:22:49,625 INFO [LibraryAdditionsCheckerThread] Started looking for newly added files
2011-07-17 14:22:49,625 INFO [LibraryUpdatesCheckerThread] Started looking for updates to currently shared files
2011-07-17 14:23:19,640 INFO [DiscoveryAdvertisementNotifier] Leaving DiscoveryAdvertisementNotifier
2011-07-17 14:23:19,640 INFO [WebServer] WebServer shutting down
2011-07-17 14:23:19,640 INFO [EventDispatcher] Leaving EventDispatcher
2011-07-17 14:23:19,640 INFO [EventSubscriptionExpirationChecker] Leaving EventSubscriptionExpirationChecker, removing all event subscriptions
2011-07-17 14:23:19,640 INFO [DiscoverySSDPMessageListener] Leaving DiscoverySSDPMessageListener
2011-07-17 14:23:19,640 INFO [Device] Updated bound IP address of Device with UUID: b8788ec1-4308-32fc-a48f-2532c9b147a9, bound address: 192.168.2.4
2011-07-17 14:23:19,640 INFO [WebServer] WebServer starting on port 8895
2011-07-17 14:23:19,640 INFO [EventSubscriptionExpirationChecker] Starting EventSubscriptionExpirationChecker
2011-07-17 14:23:19,640 INFO [RendererSearchSender] Searching for Renderer devices
2011-07-17 14:23:19,640 INFO [DiscoveryAdvertisementNotifier] Starting DiscoveryAdvertisementNotifier
2011-07-17 14:23:19,640 INFO [EventDispatcher] Starting EventDispatcher
2011-07-17 14:23:19,640 INFO [DiscoverySSDPMessageListener] Starting DiscoverySSDPMessageListener using interface eth0 (Realtek RTL8102E Family PCI-E Fast Ethernet NIC - Pakketplanner-minipoort) and address 192.168.2.4, timeout = 0
2011-07-17 14:23:23,625 INFO [RendererExpirationChecker] Leaving RendererExpirationChecker
2011-07-17 14:23:32,437 INFO [WebServer] WebServer shutting down
2011-07-17 14:23:32,437 INFO [DiscoverySSDPMessageListener] Leaving DiscoverySSDPMessageListener
2011-07-17 14:23:32,437 INFO [EventDispatcher] Leaving EventDispatcher
2011-07-17 14:23:32,437 INFO [EventSubscriptionExpirationChecker] Leaving EventSubscriptionExpirationChecker, removing all event subscriptions
2011-07-17 14:23:33,421 INFO [WebServer] WebServer starting on port 8895
2011-07-17 14:23:33,421 INFO [EventSubscriptionExpirationChecker] Starting EventSubscriptionExpirationChecker
2011-07-17 14:23:33,421 INFO [DiscoverySSDPMessageListener] Starting DiscoverySSDPMessageListener using interface eth0 (Realtek RTL8102E Family PCI-E Fast Ethernet NIC - Pakketplanner-minipoort) and address 192.168.2.4, timeout = 0
2011-07-17 14:23:33,421 INFO [DiscoveryAdvertisementNotifier] Starting DiscoveryAdvertisementNotifier
2011-07-17 14:23:33,421 INFO [RendererSearchSender] Searching for Renderer devices
2011-07-17 14:23:33,421 INFO [EventDispatcher] Starting EventDispatcher
2011-07-17 14:23:43,531 INFO [DiscoveryAdvertisementNotifier] Leaving DiscoveryAdvertisementNotifier

[moltra]

Serviio is using the following NIC.

  Code:

2011-07-17 14:23:19,640 INFO [DiscoverySSDPMessageListener] Starting DiscoverySSDPMessageListener using interface eth0 (Realtek RTL8102E Family PCI-E Fast Ethernet NIC - Pakketplanner-minipoort) and address 192.168.2.4, timeout = 0


In the serviio console put the 192.168.2.4 address in the bind address and restart serviio.

What is the IP addresses of your DLNA players?

[Cerberus]

viewtopic.php?f=5&t=1931#p10477

Serviio is using the following NIC.

  Code:

2011-07-17 14:23:19,640 INFO [DiscoverySSDPMessageListener] Starting DiscoverySSDPMessageListener using interface eth0 (Realtek RTL8102E Family PCI-E Fast Ethernet NIC - Pakketplanner-minipoort) and address 192.168.2.4, timeout = 0


In the serviio console put the 192.168.2.4 address in the bind address and restart serviio.

What is the IP addresses of your DLNA players?

The bound ip address was already set to 192.168.2.4 in the serviio console.
The ip address of the dlna player is 192.168.2.5

When working om win7, the delayed start was initialized. On winxp (from which the logfile originates) i manually start serviio after booting.

[moltra]

What is the IP address of the BDV-E370?

What did the the follow command reveal?

  Code:

netstat -an |find /i "listening"



On your router try enabling UPNP.

What is the IP address of the BDV-E370?

What did the the follow command reveal?

  Code:

netstat -an |find /i "listening"



On your router try enabling UPNP.

Maybe im doing something wrong but the command did not show anything. It just went and gave me a new command line.. Any other options to view open ports/ports in use?

UPnP was already enabled on the router.
The ip address of the e370 is 192.168.2.5

[Cerberus]

im going back to my original thinking and that its the router causing the issue, have you got another one u can use to test with or maybe try pluging the net cable form pc directly to the BD player to see if it then sees serviio?

[moltra]

Type this command at at dos prompt.

  Code:

netstat.exe -an |find /i "listening"



im going back to my original thinking and that its the router causing the issue, have you got another one u can use to test with or maybe try pluging the net cable form pc directly to the BD player to see if it then sees serviio?

Yes, i am currently trying to find a cable that's long enough.. Unfortunately, no other options to use as a router. Ill post an update on this attempt in a few hours.

Ill try the command as well. Unfortunately, not at home right now. Getting back to you asap

[Cerberus]

im going back to my original thinking and that its the router causing the issue, have you got another one u can use to test with or maybe try pluging the net cable form pc directly to the BD player to see if it then sees serviio?

Yes, i am currently trying to find a cable that's long enough.. Unfortunately, no other options to use as a router. Ill post an update on this attempt in a few hours

thanks sorry to be a pain but im running out of ideas.

here another quick one u can try can you post a picture of the Running porgrams from task manager please maybe there something running that is know to cause issues.

Here are the requested images/answers. .. As for the direct connection between e370 and pc, i managed to get a hold of 2 powerline adapters so i will try that one right now.
Thnx in advance guys! I really appreciate the help! Additionally, i am able to ping the e370 on 192.168.2.5 with my computer (in case it matters).


About that direct connection. How am i supposed to handle that? Considering that the e370 will not get an IP from the router/modem and the PC will neither as they are no longer connected to the modem/router but to each other..

Here are some additional pictures of the router/modem configuration:

[Cerberus]

mDNSResponder.exe try ending that process and restarting serviio and see if it appears.

also try setting your windows localisation to " English " as i know some other ones cause issues with serviio at the moment.


netstat command wont work and port forwarding on your router will only affect the WAN and not local lan connection...

also try setting your windows localisation to " English " as i know some other ones cause issues with serviio at the moment....

How can i do this?

mDNSResponder.exe try ending that process and restarting serviio and see if it appears. ...

I did, restarted Serviio, no luck...
Still nothing.. It keeps recommending me to check firewall/protection software on pc and such when i perform a server diagnose on the 370.