internet connection loss when using serviio

I was a long time tversity user only switching to tversity a few days ago. I love it because it is much less of a system resource hog.

I have a major problem with it though. When I turn on my xbox360 and start streaming to it, I lose internet connectivity to every device in the house. The pc that serviio is on, my laptop, the wifes netbook, my phone, the kids laptop...etc. The stream from my pc to the xbox continues to work perfectly, but nothing can connect to the internet.

I am behind a linksys router that has not gave any trouble before, but the only way to get my internet connectivity back is to stop serviio and power cycle my router.

What is going on here?

I have dug and looked everywhere and came up empty handed for an answer. Something is happening to the dns on my router whenever I use Serviio. I can still access websites by IP, but not by name. Interesting.

Happens every single time.

Have to uninstall for now and go back to tversity... sigh.

[Xmantium]

I was a long time tversity user only switching to tversity a few days ago.

Do you mean switching to Serviio?

Have you tried forwarding TCP port 23423 on your router?

Yes, I meant to say switched to serviio.

I have forwarded port 23423 tcp, 1900 udp, and 41952 both. Those ports are open on the pc hosting serviio, windows firewall is disabled.

[grolschie]

Have you tried forwarding TCP port 23423 on your router?

Is this to enable access to the mediabrowser from outside one's network (i.e. from the internet)?

[Xmantium]

Serviio DNLA is 23423, Serviio MediaBrowser is 23424

Have you opened both these ports?

I have not opened port 23424. I wouldn't think that would have anything to do with my problem.

When serviio appears to screw up my DNS settings, the stream from the serviio server to the xbox continues on without a hiccup. It is every other item in my house that has an IP address that suddenly can't connect to the internet.

I even plugged a static DNS server address into my router in hopes that would solve the issue, but it didn't.

I am also connected to my work via a VPN, and that connection drops also when I start a serviio media stream.

Regarding the stream that you are playing, is it an online stream or a local file that resides on your home network?

All files are local files of the .mp4 format.

Hmmm. Just as an experiment, try changing the DNS entries on your Serviio box and XBox themselves to use Google DNS addresses 8.8.8.8 and 8.8.4.4, rather than the DNS defined on your router.

Also, does your Serviio box also happen to have a torrent client installed on it? What brand of modem does your ISP use?

Try running 'ipconfig /all' on your laptop etc before and after you run Serviio, just to see if something weird is going on with DHCP somewhere.

Look at DNS and mask entries specifically.

Then run 'nslookup www.google.com' as it should tell you the IP address of the DNS server it is using to resolve names with.

These steps should clarify whether the problem is one of DNS traffic not getting in/out or whether settings are being changed.

Here is the ipconfig before starting the serviio stream:

  Code:

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Inspiron-17r
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : TAP-Win32 Adapter V9
   Physical Address. . . . . . . . . : 00-FF-B1-4B-30-A0
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 3:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #
2
   Physical Address. . . . . . . . . : 84-A6-C8-12-15-B1
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 84-A6-C8-12-15-B1
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 84-A6-C8-12-15-B4
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : wds03.com
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : 5C-F9-DD-49-0B-F8
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel(R) Centrino(R) Wireless-N 2230
   Physical Address. . . . . . . . . : 84-A6-C8-12-15-B0
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::8c9b:fa55:1abc:ee3e%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.105(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Sunday, October 07, 2012 2:59:59 PM
   Lease Expires . . . . . . . . . . : Monday, October 08, 2012 2:59:58 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 193242824
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-EA-12-0A-5C-F9-DD-49-0B-F8

   DNS Servers . . . . . . . . . . . : 208.67.222.222
                                       208.67.220.220
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 12:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{B14B30A0-CD0E-4185-9524-574BBF1DEE02}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{BAF667B1-613B-48D3-BF49-AFD8DE4036C8}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:8e7:1ff:3f57:fe96(Prefer
red)
   Link-local IPv6 Address . . . . . : fe80::8e7:1ff:3f57:fe96%18(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled

nslookup before starting stream:

  Code:

nslookup www.google.com
Server:  resolver1.opendns.com
Address:  208.67.222.222

Non-authoritative answer:
Name:    www.google.com
Addresses:  2607:f8b0:4003:c02::68
          74.125.142.103
          74.125.142.106
          74.125.142.104
          74.125.142.105
          74.125.142.99
          74.125.142.147

And the results of both after the stream has started, and all internet connectivity is lost to all devices connected to my router:

  Code:

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Inspiron-17r
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : TAP-Win32 Adapter V9
   Physical Address. . . . . . . . . : 00-FF-B1-4B-30-A0
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 3:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #
2
   Physical Address. . . . . . . . . : 84-A6-C8-12-15-B1
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 84-A6-C8-12-15-B1
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 84-A6-C8-12-15-B4
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : wds03.com
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : 5C-F9-DD-49-0B-F8
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel(R) Centrino(R) Wireless-N 2230
   Physical Address. . . . . . . . . : 84-A6-C8-12-15-B0
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::8c9b:fa55:1abc:ee3e%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.105(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Sunday, October 07, 2012 2:59:59 PM
   Lease Expires . . . . . . . . . . : Monday, October 08, 2012 2:59:59 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 193242824
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-EA-12-0A-5C-F9-DD-49-0B-F8

   DNS Servers . . . . . . . . . . . : 208.67.222.222
                                       208.67.220.220
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 12:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{B14B30A0-CD0E-4185-9524-574BBF1DEE02}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{BAF667B1-613B-48D3-BF49-AFD8DE4036C8}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

  Code:

nslookup www.google.comm
DNS request timed out.
    timeout was 2 seconds.
Server:  UnKnown
Address:  208.67.222.222

DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
*** Request to UnKnown timed-out

OK, try turning off encryption on your wireless router settings and see if the same problem occurs.

[grolschie]

Serviio DNLA is 23423, Serviio MediaBrowser is 23424

Have you opened both these ports?

I don't think accessing port 23423 from the internet would be a good idea... just my $0.02.

OK, try turning off encryption on your wireless router settings and see if the same problem occurs.

Not a good solution I would think... again, just my $0.02.

OK, try turning off encryption on your wireless router settings and see if the same problem occurs.

Not a good solution... just my $0.02.

Temporarily turning off encryption because it might be saturating the router's CPU not good?

Makes perfect sense to me.

OK, try turning off encryption on your wireless router settings and see if the same problem occurs.

Not a good solution... just my $0.02.

Temporarily turning off encryption because it might be saturating the router's CPU not good?

Makes perfect sense to me.

That seems to have worked! Everything maintained connection during the streaming time with no security.

So, I downloaded the latest firmware for this router, re-enabled the encryption, and now it is working even with encryption.

Thanks guys!

[grolschie]

OK, try turning off encryption on your wireless router settings and see if the same problem occurs.

Not a good solution... just my $0.02.

Temporarily turning off encryption because it might be saturating the router's CPU not good?

Makes perfect sense to me.

Ok, cool. I was just being cautious from a security point of view. Anyways, I'm glad your advice helped.