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Samsung PS51E550 - selected file not currently supported

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sionghua

Serviio newbie

Posts: 5

Joined: Tue Nov 13, 2012 8:46 pm

Post Tue Nov 13, 2012 8:54 pm

Samsung PS51E550 - selected file not currently supported

Hi,

Just got the above TV, which profile should I use? currently I am using samsung c/d/e series.

I can browse videos served up by serviio no problem. However when I try to play any file is says "The selected file is not currently supported". Just upgraded to latest Samsung firmware.

Regards.
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zip

User avatar

Serviio developer / Site Admin

Posts: 17216

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Thu Nov 15, 2012 2:25 pm

Re: Samsung PS51E550 - selected file not currently supported

can you post detailed log? and ffmpeg -i of the file.
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sionghua

Serviio newbie

Posts: 5

Joined: Tue Nov 13, 2012 8:46 pm

Post Sat Nov 17, 2012 1:00 pm

Re: Samsung PS51E550 - selected file not currently supported

zip wrote:can you post detailed log? and ffmpeg -i of the file.


Debug log and ffmpeg result attached. Thanks.

FYI I am also running Allshare and Plex server on the same computer at the same time.
Attachments
ffmpeg.txt
ffmpeg result
(3.65 KiB) Downloaded 601 times
serviio.zip
Debug log
(63.87 KiB) Downloaded 438 times
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zip

User avatar

Serviio developer / Site Admin

Posts: 17216

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Thu Nov 22, 2012 5:18 pm

Re: Samsung PS51E550 - selected file not currently supported

there is nothing in the log suggesting the TV even attempted to play the file. Does it work via AllShare?
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sionghua

Serviio newbie

Posts: 5

Joined: Tue Nov 13, 2012 8:46 pm

Post Fri Nov 23, 2012 9:31 am

Re: Samsung PS51E550 - selected file not currently supported

Yes it works in Allshare, but I prefer Serviio mainly for the steaming of internet content.
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sionghua

Serviio newbie

Posts: 5

Joined: Tue Nov 13, 2012 8:46 pm

Post Tue Nov 27, 2012 6:32 am

Re: Samsung PS51E550 - selected file not currently supported

Hi, I am returning my Samsung PS51E550 which did not work with Serviio (returned due to other issues). I am looking at buying a Panasonic TH-P50UT50A. Has anyone tested it with Serviio?
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kevinm2k

Serviio newbie

Posts: 16

Joined: Mon Nov 26, 2012 7:23 pm

Post Wed Nov 28, 2012 4:49 pm

Re: Samsung PS51E550 - selected file not currently supported

Im having this exact same issue - the channel works great on pc, but streaming to my Samsung has this error - mine is a 6 series

Model Number: UE37ES6300

I have chosen the Samsung C/D/E Profile under renderer profile and have enabled transcoding.

The channel I am trying to play is a futubox channel.

EDIT: This has been resolved - i'm not exactly sure how but I noticed a red circle next to the found device, so I decided to delete it and try again, again it came up red I went away for a bit and came back and I noticed it was now green... it then worked! :)

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