FAQ  •  Register  •  Login

WDTV / MacOS 10.8.3 / Serviio 1.2... Still Having Problems

<<

_SDK_

Streaming enthusiast

Posts: 46

Joined: Sun Dec 23, 2012 6:10 am

Location: NYC, NY

Post Mon Mar 11, 2013 11:51 pm

WDTV / MacOS 10.8.3 / Serviio 1.2... Still Having Problems

UPDATE: 13/04/20 Working better with new JAVA release but still having problems...

See recent post. Thanks, SDK

Hi all,

Serviio plugins stopped working (for me) in the last 2 betas of MacOS 10.8.3 and Serviio has stopped working completely in beta 12D76.

I have had non-stop, solid, operation of Serviio on this computer/network for many months and now nothing

Can anyone with more experience or knowledge offer an idea how I could get it working again ?

Thanks in advance.
Last edited by _SDK_ on Sat Apr 20, 2013 1:52 pm, edited 4 times in total.
<<

zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Tue Mar 12, 2013 12:14 am

Re: Serviio not working in latest MacOS 10.8.3 beta

More details please
<<

_SDK_

Streaming enthusiast

Posts: 46

Joined: Sun Dec 23, 2012 6:10 am

Location: NYC, NY

Post Tue Mar 12, 2013 2:14 am

Re: Serviio not working in latest MacOS 10.8.3 beta

Thanks for your interest Zip.
1.1 was working well w/ plugins and then I upgraded to 1.2 at the beginning of March.
It continued to work well serving movie folders to my WDTV but I had lost all online player ability (.rss feeds and plugins) (using osx 10.8.3 Build 12D68)
It did contact the web resource pages and showed folders on my WDTV but I continued to get the " There is no media in the current folder" message.
I recently upgraded to osx 10.8.3 Build 12D76 and decided to reload Serviio 1.2 from scratch hoping to solve the plugins problem.

UPDATE: 13/04/20 Working With New Java Release...
Last edited by _SDK_ on Sat Apr 20, 2013 1:07 pm, edited 2 times in total.
<<

zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Tue Mar 12, 2013 1:58 pm

Re: Serviio not working in latest MacOS 10.8.3 beta

What version of Java do you have? Can you post detailed log?
<<

_SDK_

Streaming enthusiast

Posts: 46

Joined: Sun Dec 23, 2012 6:10 am

Location: NYC, NY

Post Wed Mar 13, 2013 12:13 am

Re: Serviio not working in latest MacOS 10.8.3 beta

Running Java Version 7 Update 17 Build 1.7.0_17-b02

After running for 24 hours, Serviio console app came up quicker than last night.

Still does not recognize my WDTV but Serviio server app still serving videos, no problem.

I have not tried to add any plugins or .rss feeds.

Clicked to refresh server profiles and Console App froze again.


UPDATE: 13/04/20 Working With New Java Release...
Last edited by _SDK_ on Sat Apr 20, 2013 1:08 pm, edited 2 times in total.
<<

zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Wed Mar 13, 2013 12:18 pm

Re: Serviio not working in latest MacOS 10.8.3 beta

from the log you're running 1.6.0_43 Java. I'm not even sure if Serviio works with Java 7 on OSX. This is probably due to the JavaStub executable, bundled with Serviio, looking for java at the original file path where Apple used to store them, not where the new 1.7 from Oracle is stored now.

Some errors in the log will be fixed in 1.2.1, but it's got nothing to do with you problem. What if you uninstall Java 7 from your system and keep only the latest 1.6 from Apple?
<<

_SDK_

Streaming enthusiast

Posts: 46

Joined: Sun Dec 23, 2012 6:10 am

Location: NYC, NY

Post Sun Mar 24, 2013 2:53 pm

Re: Serviio 1.2.1 not (completely) working in MacOS 10.8.3

Update:
Regressed Java did not change anything, reupdated back to 7-17.
Updated system to 10.8.3 official release and Apple seems to have turned on some things that were inactivated during beta.

UPDATE: 13/04/20 Working With New Java Release...
Last edited by _SDK_ on Sat Apr 20, 2013 1:08 pm, edited 1 time in total.
<<

_SDK_

Streaming enthusiast

Posts: 46

Joined: Sun Dec 23, 2012 6:10 am

Location: NYC, NY

Post Sun Mar 24, 2013 3:30 pm

Re: Serviio 1.2.1 not (completely) working in MacOS 10.8.3

UPDATE:

Updated to Serviio 1.2.1 hoping for better results and performance.

UPDATE: 13/04/20 Working With New Java Release...
Last edited by _SDK_ on Sat Apr 20, 2013 1:10 pm, edited 3 times in total.
<<

_SDK_

Streaming enthusiast

Posts: 46

Joined: Sun Dec 23, 2012 6:10 am

Location: NYC, NY

Post Mon Mar 25, 2013 1:05 pm

Re: Serviio 1.2.1 not (completely) working in MacOS 10.8.3

I let Serviio console run overnight and the window was finally open this morning.
It has finally found my Mac and it still found my WD Live as an unrecognized device.
Videos still serve with no problems. I deleted all Groovy files and have given up on plugins .rss and web resources for the time being :-(
I still do not have a clue what is causing the problems with the Console App.

UPDATE: 13/04/20 Working With New Java Release...
Last edited by _SDK_ on Sat Apr 20, 2013 1:10 pm, edited 2 times in total.
<<

_SDK_

Streaming enthusiast

Posts: 46

Joined: Sun Dec 23, 2012 6:10 am

Location: NYC, NY

Post Wed Mar 27, 2013 12:05 pm

Re: Serviio 1.2.1 not (completely) working in MacOS 10.8.3

I'm still having problems with the console window not coming up. It is impossible to update my library with the time I have to wait for the window to appear.... :-(

UPDATE: 13/04/20 Working With New Java Release...
Last edited by _SDK_ on Sat Apr 20, 2013 1:11 pm, edited 1 time in total.
<<

zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Wed Mar 27, 2013 1:39 pm

Re: Serviio 1.2 still not working properly in MacOS 10.8.2-3

So to make it clear, is this correct?

- everything works when you remove all groovy plugins
- once you copy the plugins in, you cannot open the console and are experiencing other issues

If this is correct, do not copy all the plugins in, they might take memory, thus slowing everything down. Try it with a single plugin and try to make it work. Then keep adding only the plugins you need.
<<

_SDK_

Streaming enthusiast

Posts: 46

Joined: Sun Dec 23, 2012 6:10 am

Location: NYC, NY

Post Wed Mar 27, 2013 5:34 pm

Re: Serviio 1.2 still not working properly in MacOS 10.8.2-3

Thanks Zip,
Part of the problem is definitely plugins.

UPDATE: 13/04/20 Working With New Java Release...
Last edited by _SDK_ on Sat Apr 20, 2013 1:11 pm, edited 1 time in total.
<<

_SDK_

Streaming enthusiast

Posts: 46

Joined: Sun Dec 23, 2012 6:10 am

Location: NYC, NY

Post Wed Mar 27, 2013 5:58 pm

Re: Serviio 1.2 still not working properly in MacOS 10.8.2-3

Log Excerpt (Reboot WDTV & play video):
.........................................
2013-03-27 12:46:14,919 DEBUG [MediaItemDAOImpl] Looking up a media item for file path: /Volumes/Samsung 1000HD/TV - Samsung 1000HD/The Twilight Zone/Season 2/The Twilight Zone - S02E11 - The Night of the Meek.mkv, ignore case: false
2013-03-27 12:46:14,920 DEBUG [MediaItemDAOImpl] Media item The Twilight Zone - S02E11 - The Night of the Meek.mkv already exists in DB

UPDATE: 13/04/20 Working With New Java Release...
Last edited by _SDK_ on Sat Apr 20, 2013 1:12 pm, edited 1 time in total.
<<

zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Thu Mar 28, 2013 11:43 am

Re: Serviio 1.2 still not working properly in MacOS 10.8.2-3

Sorry, don't understand. Can you confirm if it all works as it should (incl console) if you don't use any plugins?
<<

_SDK_

Streaming enthusiast

Posts: 46

Joined: Sun Dec 23, 2012 6:10 am

Location: NYC, NY

Post Thu Mar 28, 2013 2:20 pm

Re: Serviio 1.2 still not working properly in MacOS 10.8.2-3

The only symptom that stops when I remove the plugins is the freezing of Console.
It is still taking time (varies... 5 minutes to 1 hour) for the Console window to appear.
And, even though I have perfect video serving to my WDTV (thank goodness),
the console window does not recognize my WDTV and my Mac (server) does not show until 24 hours or more after I change any settings.

UPDATE: 13/04/20 Working With New Java Release...

However, (13/04/20) I still have to hard quit Serviio when I shut down... Will add new post RE: this problem. 13/04/20
Attachments
dock.jpg
Serviio running but dock says something is wrong.
dock.jpg (57.13 KiB) Viewed 11204 times
Last edited by _SDK_ on Sat Apr 20, 2013 1:17 pm, edited 4 times in total.
<<

zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Thu Mar 28, 2013 2:55 pm

Re: Serviio 1.2 still not working properly in MacOS 10.8.2-3

ok. enable detailed log, start the Mac, start the server and console and once the console starts up, stop everything and post the log. Do this without any plugins present.
Also make note of time when you started the console and when it actually appeared.
<<

_SDK_

Streaming enthusiast

Posts: 46

Joined: Sun Dec 23, 2012 6:10 am

Location: NYC, NY

Post Thu Mar 28, 2013 3:00 pm

Re: Serviio 1.2 still not working properly in MacOS 10.8.2-3

Will do. Thanks
Update:
This is going to be harder than I thought...
It took 33 minutes for Serviio Console to come up.

UPDATE: (13/04/20) Working With New Java Release...
Last edited by _SDK_ on Sat Apr 20, 2013 1:18 pm, edited 1 time in total.
<<

zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Thu Mar 28, 2013 4:47 pm

Re: Serviio 1.2 still not working properly in MacOS 10.8.2-3

you can try to stop your serviio server, install it again into a different folder and start the new instance. Don't add any folders, just try to start the console- that should limit the logs to minimum
<<

_SDK_

Streaming enthusiast

Posts: 46

Joined: Sun Dec 23, 2012 6:10 am

Location: NYC, NY

Post Sat Apr 20, 2013 1:45 pm

Re: WDTV / MacOS 10.8.3 / Serviio 1.2... Still Having Proble

Hi Zip,

Thanks for the reply.

Been busy w/ work.

UPDATE: As of 13/04/20

I have Serviio working (including plugins) after the recent JAVA update.

However, I still have to hard quit Serviio to shut down any of my Macs, and, the Serviio Icon still shows in the dock intermittently.

When it disappears, I have to go into Activity Monitor to force quit. All my computers run 24 hours a day so that is not too much of a problem for me.

My clients however, shut down and start up daily. They are not all computer savvy. This bug will continue to be a problem for them.

I am also facing another problem now to having plugins working... It may need to be restarted as another thread but I will post here (for now) for recommendations.

When running Serviio 1.2 / MacOS 10.8.3 using the WDTV media player I now get speedy, showing of plugin links on the WDTV menu but, when I try to access them, I get the message:

"Unable to play the selected file. Please see the user manual for a list of supported file formats"

It is happening with 3 versions of WDTV and different WDTV firmware versions. Before Serviio 1.2 and / or Mac OS 10.8.3 they all played plugins perfectly. It is occurring on different home networks that are unchanged in connection scheme since all was working perfectly.

I am unsure what has changed to cause the problem and do not know what I should check next.

Thanks to everyone who has tried to help :-)

Regards,

Steve
Attachments
dock.jpg
Serviio icon in dock disappears
dock.jpg (57.13 KiB) Viewed 11061 times
failed.jpg
Mac failed to shutdown
failed.jpg (68.59 KiB) Viewed 11061 times

Return to Serviio Support & Help

Who is online

Users browsing this forum: No registered users and 18 guests

Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group.
Designed by ST Software for PTF.