Cannot read file

I am new to Serviio, and I have a Panasonic ET60B TV

Anyway I ran into a problem with an mkv file (3d half over-under), it starts up but stutters and stops within about 1 second with the error 'cannot read file'. The TV doesn't try to render it in 3d by default anyway (you have to select it manually), so it wouldn't appear to be a 3d problem.

Format : Matroska
Format version : Version 3 / Version 2
File size : 12.9 GiB
Overall bit rate : 14.0 Mbps
Writing application : mkvmerge v5.8.0 ('No Sleep / Pillow') built on Sep 2 2012 15:37:04
Writing library : libebml v1.2.3 + libmatroska v1.3.0

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
MultiView_Count : 2
MultiView_Layout : Top-Bottom (left eye first)
Format settings, CABAC : Yes
Format settings, ReFrames : 4 frames
Codec ID : V_MPEG4/ISO/AVC
Bit rate : 12.3 Mbps
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.247
Stream size : 11.2 GiB (87%)
Language : English
Default : Yes
Forced : No

Audio
ID : 2
Format : DTS
Format/Info : Digital Theater Systems
Mode : 16
Format settings, Endianness : Big
Codec ID : A_DTS
Bit rate mode : Constant
Bit rate : 1 509 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Bit depth : 24 bits
Compression mode : Lossy
Stream size : 1.38 GiB (11%)
Language : English
Default : Yes
Forced : No


This one meanwhile works fine:

Format : Matroska
Format version : Version 3 / Version 2
File size : 7.32 GiB
Overall bit rate : 10.9 Mbps
Encoded date : UTC 2013-10-31 12:46:20
Writing application : mkvmerge v5.8.0 ('No Sleep / Pillow') built on Sep 2 2012 15:37:04
Writing library : libebml v1.2.3 + libmatroska v1.3.0

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
MultiView_Count : 2
MultiView_Layout : Top-Bottom (left eye first)
Format settings, CABAC : Yes
Format settings, ReFrames : 4 frames
Codec ID : V_MPEG4/ISO/AVC
Bit rate : 9 219 Kbps
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.185
Stream size : 6.16 GiB (84%)
Language : English
Default : Yes
Forced : No

Audio
ID : 2
Format : DTS
Format/Info : Digital Theater Systems
Format profile : ES
Mode : 16
Format settings, Endianness : Big
Codec ID : A_DTS
Bit rate mode : Constant
Bit rate : 1 509 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Bit depth : 24 bits
Compression mode : Lossy
Stream size : 1.01 GiB (14%)
Language : English
Default : Yes
Forced : No

According to the manual

MKV supported with these codecs:

Video codec:
H.264 BP/MP/HP, MPEG1, MPEG2, MPEG4 SP/ASP

Audio codec:
AAC, Dolby Digital, Dolby Digital Plus, DTS core, HE-AAC, MPEG Audio, MP3

I have tried the following profiles:

Panasonic 2013/Generic: doesn't work
Panasonic 2011/2012: works, but I guess this is transcoding which shouldn't be necessary

Any ideas on how to fix this?

Just to add, I am connecting over gigabit ethernet, so it's not a bandwidth issue.

Looks like this might be a similar issue:

viewtopic.php?f=13&t=14301

Perhaps a lack of CPU power with the TV?

[Illico]

This is a very big stream, so if it was remuxed or transcoded by ffmpeg on the temporary folder, it will grow up, check that you have enough space on this folder.

If I allow it to transcode, by selecting the 2011 profile, it plays.

If I turn off transcoding, e.g., by selecting the Generic DLNA Profile, that's when it doesn't work.

This is what it transcodes to:

General
ID : 1 (0x1)
Complete name : V:\transcoding-temp-1044-viera2011-ORIGINAL.stf
Format : MPEG-TS
File size : 12.6 GiB
Duration : 2h 11mn
Overall bit rate mode : Variable
Overall bit rate : 13.8 Mbps

Video
ID : 256 (0x100)
Menu ID : 1 (0x1)
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings, CABAC : Yes
Format settings, ReFrames : 4 frames
Codec ID : 27
Duration : 2h 11mn
Bit rate : 12.9 Mbps
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.259
Stream size : 11.8 GiB (94%)

Audio
ID : 257 (0x101)
Menu ID : 1 (0x1)
Format : AC-3
Format/Info : Audio Coding 3
Mode extension : CM (complete main)
Format settings, Endianness : Big
Codec ID : 129
Duration : 2h 11mn
Bit rate mode : Constant
Bit rate : 192 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Bit depth : 16 bits
Compression mode : Lossy
Delay relative to video : -5ms
Stream size : 180 MiB (1%)
Language : English

Menu
ID : 4096 (0x1000)
Menu ID : 1 (0x1)
Duration : 2h 11mn
List : 256 (0x100) (AVC) / 257 (0x101) (AC-3, English)
Language : / English
Service name : Service01
Service provider : FFmpeg
Service type : digital television

That plays fine, though obviously I don't want it to transcode....

[zip]

If the file doesn't play natively then it's up to the TV, or the way the file has been encoded.