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Playback hangs after pausing

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sloth

Serviio newbie

Posts: 2

Joined: Sat Oct 25, 2014 11:32 pm

Post Sat Oct 25, 2014 11:49 pm

Playback hangs after pausing

Everything works fine, except if I pause playback of any file type e.g. to go make coffee, when I resume play, after about 1 or 2 minutes playback stops and an error message appears-video data not supported, so then I have to exit and restart playback from the beginning and FF to the appropriate point.
Does anybody know how to fix this?
Using a Samsung H6400 on LAN. Using generic DLNA profile as a Samsung H series is not listed.
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sloth

Serviio newbie

Posts: 2

Joined: Sat Oct 25, 2014 11:32 pm

Post Tue Nov 04, 2014 12:29 am

Re: Playback hangs after pausing

Anybody?
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atc98092

User avatar

DLNA master

Posts: 5446

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Tue Nov 04, 2014 12:54 am

Re: Playback hangs after pausing

Karnith has created a Sumsung H profile. Hopefully Zip will add it to the next Serviio release. We are still tweaking the profile for the HU series (4k set). The generic profile played OK with my set, but it didn't display movie art correctly and had a few file types that wouldn't play.

viewtopic.php?f=10&t=16690&p=92422#p92422
Dan

LG NANO85 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: AMD Ryzen 5 5600GT, 32 gig ram, Windows 11 Pro, 22 TB hard drive space | Test server: Intel i5-6400, 16 gig ram, Windows 10 Pro

HOWTO: Enable debug logging HOWTO: Identify media file contents
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wnorthrup

Serviio newbie

Posts: 19

Joined: Fri Jan 25, 2013 10:19 pm

Post Tue Apr 21, 2015 7:33 pm

Re: Playback hangs after pausing

I have this problem as well. I have Samsung UN65HU8500. I have found that if I use STOP instead of PAUSE, then start the video again, it will start more or less in the correct spot but will not then have the stopping problem. I'm using the H profile that came with Serviio 1.5.2.
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143brian

Serviio newbie

Posts: 4

Joined: Sun Mar 01, 2015 12:11 pm

Post Wed Apr 22, 2015 3:28 pm

Re: Playback hangs after pausing

I found that fault happened when my desk top display entered standby.I set my desktop to pemanent display.Now all movies ok.Worked for me..:)
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wnorthrup

Serviio newbie

Posts: 19

Joined: Fri Jan 25, 2013 10:19 pm

Post Sat Apr 25, 2015 11:26 am

Re: Playback hangs after pausing

143brian wrote:I found that fault happened when my desk top display entered standby.I set my desktop to pemanent display.Now all movies ok.Worked for me..:)

Do you mean "standby" or do you mean your monitor gets turned off? My desktop never sleeps. My monitor does go off after some time.
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143brian

Serviio newbie

Posts: 4

Joined: Sun Mar 01, 2015 12:11 pm

Post Sat Apr 25, 2015 4:14 pm

Re: Playback hangs after pausing

Sry,desktop is still on,but black screen on moniter....i set my display to never switch off,instead off ,switch off after 1hr 30 mins
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wnorthrup

Serviio newbie

Posts: 19

Joined: Fri Jan 25, 2013 10:19 pm

Post Sat Apr 25, 2015 7:03 pm

Re: Playback hangs after pausing

143brian wrote:Sry,desktop is still on,but black screen on moniter....i set my display to never switch off,instead off ,switch off after 1hr 30 mins

Thanks. Worth a shot.
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wnorthrup

Serviio newbie

Posts: 19

Joined: Fri Jan 25, 2013 10:19 pm

Post Mon May 04, 2015 12:27 pm

Re: Playback hangs after pausing

wnorthrup wrote:
143brian wrote:Sry,desktop is still on,but black screen on moniter....i set my display to never switch off,instead off ,switch off after 1hr 30 mins

Thanks. Worth a shot.

Didn't work for me.
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143brian

Serviio newbie

Posts: 4

Joined: Sun Mar 01, 2015 12:11 pm

Post Mon May 04, 2015 12:57 pm

Re: Playback hangs after pausing

Sry m8,
Ive had no errors since....guess i was just lucky......good luck
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wnorthrup

Serviio newbie

Posts: 19

Joined: Fri Jan 25, 2013 10:19 pm

Post Mon May 04, 2015 5:31 pm

Re: Playback hangs after pausing

I reproduced this hang after pause issue and have attached a debug log fragment in case the developers would like to investigate this issue. The log file has been zipped.
Attachments
Hang after Pause.zip
(7.59 KiB) Downloaded 252 times
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zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Tue May 05, 2015 5:27 pm

Re: Playback hangs after pausing

Log looks normal. It's a pretty huge file (13GB), I see the request for the remainder of the file (assuming after the un-pause) and then later the TV closes the connection. Not sure why, but there is nothing in the log suggesting it's to do with the server.

Could be network quality (high bandwidth needed for these large files), the TV firmware not coping....
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wnorthrup

Serviio newbie

Posts: 19

Joined: Fri Jan 25, 2013 10:19 pm

Post Wed May 06, 2015 12:45 am

Re: Playback hangs after pausing

zip wrote:Log looks normal. It's a pretty huge file (13GB), I see the request for the remainder of the file (assuming after the un-pause) and then later the TV closes the connection. Not sure why, but there is nothing in the log suggesting it's to do with the server.

Could be network quality (high bandwidth needed for these large files), the TV firmware not coping....


HD Movie (1920 x 1080), so yeah, it's pretty big. I've noticed that the same thing happens on smaller files (generally SD video), but instead of just hanging and giving me a message, it stutters a while, then recovers and continues. Thanks for looking.
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wnorthrup

Serviio newbie

Posts: 19

Joined: Fri Jan 25, 2013 10:19 pm

Post Thu May 07, 2015 4:35 pm

Re: Playback hangs after pausing

zip wrote:Log looks normal. It's a pretty huge file (13GB), I see the request for the remainder of the file (assuming after the un-pause) and then later the TV closes the connection. Not sure why, but there is nothing in the log suggesting it's to do with the server.

Could be network quality (high bandwidth needed for these large files), the TV firmware not coping....


To verify this, I installed "Samsung Link". It has the same exact issue.

My TV is connected via 100MB Ethernet. There are no ethernet errors shown on my server PC.

I suspect this is just a problem with the player on the TV. I'll report to Samsung, but that seems to be a black hole.

Thanks again.
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proft

Serviio newbie

Posts: 1

Joined: Sat Nov 07, 2015 8:07 pm

Post Fri Dec 04, 2015 1:21 am

Re: Playback hangs after pausing

Sony Bravia KDL-52NX800. Same problem--once you FF/RW/pause a movie, Serviio 1.5.x video freezes permanently (audio still OK). Even restarting service is of no help. Serviio 1.4.1.2 and below has always worked fine. Running Windows Server 2008 R2 with latest Java 8 update 65.
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cmbrannon

Serviio newbie

Posts: 1

Joined: Wed Dec 09, 2015 3:28 am

Post Wed Dec 09, 2015 4:23 am

Re: Playback hangs after pausing

I am streaming .mkv data to a Panasonic DMP-BDT220 Blu-ray player from my computer running Windows 10 and version 1.5.2 of Serviio. I can find and start the playback of the files, but when I use any of the FF, REW, or PUASE buttons on the remote control, the playback freezes. When I attempt to use the FF, REW, or PUASE functions, the display indicates that the function is being performed, but the video will not resume. The only way to get out out of this stuck mode is to press the stop button, this will take me back to the file select screen and I have to start the movie over from the beginning.

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