[SOLVED] Files only showing up for some players

Mon Nov 17, 2014 12:00 am by atc98092

I have some video files that doesn't appear on every player. It is visible and playable with MediaBroswer and on my Roku boxes. It appears on my Panasonic but won't play, and my Samsung TV or BD player or Sony BD player doesn't even show it. MediaInfo is below for two of the files.

It's not being a M2TS file, as others show up and play. I don't think it's the HD audio, because again I have both MKV and M2TS files with both Dolby TrueHD and DTS Master Audio, which plays on the Samsung BD player with no issue and full bitstream audio. Thast said, TrueHD is the constant between the two files below.

On 2nd thought, maybe it is the TrueHD. I just checked all my M2TS files and they all have DTS, not Dolby HD audio, except for a couple that I tried with FLAC. Humm.

Code:: General ID : 0 (0x0) Complete name : W:\Logan's Run (1976).m2ts Format : BDAV Format/Info : Blu-ray Video File size : 20.4 GiB Duration : 1h 58mn Overall bit rate mode : Variable Overall bit rate : 24.7 Mbps Maximum Overall bit rate : 48.0 Mbps Video ID : 4113 (0x1011) Menu ID : 1 (0x1) Format : VC-1 Format profile : Advanced@L3 Codec ID : 234 Duration : 1h 58mn Bit rate : 21.8 Mbps Width : 1 920 pixels Height : 1 080 pixels Display aspect ratio : 16:9 Frame rate : 23.976 fps Color space : YUV Chroma subsampling : 4:2:0 Bit depth : 8 bits Scan type : Progressive Compression mode : Lossy Bits/(Pixel*Frame) : 0.439 Stream size : 18.1 GiB (88%) Audio #1 ID : 4352 (0x1100) Menu ID : 1 (0x1) Format : TrueHD / AC-3 Mode extension : CM (complete main) Format settings, Endianness : Big Muxing mode : Stream extension Codec ID : 131 Duration : 1h 58mn Bit rate mode : Variable / Constant Bit rate : 640 Kbps Maximum bit rate : 3 168 Kbps Channel(s) : 6 channels Channel positions : Front: L C R, Side: L R, LFE Sampling rate : 48.0 KHz Bit depth : 16 bits Stream size : 543 MiB (3%) Audio #2 ID : 4353 (0x1101) Menu ID : 1 (0x1) Format : AC-3 Format/Info : Audio Coding 3 Mode extension : CM (complete main) Format settings, Endianness : Big Codec ID : 129 Duration : 1h 58mn Bit rate mode : Constant Bit rate : 192 Kbps Channel(s) : 1 channel Channel positions : Front: C Sampling rate : 48.0 KHz Bit depth : 16 bits Compression mode : Lossy Stream size : 163 MiB (1%) Audio #3 ID : 4354 (0x1102) Menu ID : 1 (0x1) Format : AC-3 Format/Info : Audio Coding 3 Mode extension : CM (complete main) Format settings, Endianness : Big Codec ID : 129 Duration : 1h 58mn Bit rate mode : Constant Bit rate : 192 Kbps Channel(s) : 1 channel Channel positions : Front: C Sampling rate : 48.0 KHz Bit depth : 16 bits Compression mode : Lossy Stream size : 163 MiB (1%) Audio #4 ID : 4355 (0x1103) Menu ID : 1 (0x1) Format : AC-3 Format/Info : Audio Coding 3 Mode extension : CM (complete main) Format settings, Endianness : Big Codec ID : 129 Duration : 1h 58mn Bit rate mode : Constant Bit rate : 640 Kbps Channel(s) : 6 channels Channel positions : Front: L C R, Side: L R, LFE Sampling rate : 48.0 KHz Bit depth : 16 bits Compression mode : Lossy Stream size : 543 MiB (3%) Audio #5 ID : 4356 (0x1104) Menu ID : 1 (0x1) Format : AC-3 Format/Info : Audio Coding 3 Mode extension : CM (complete main) Format settings, Endianness : Big Codec ID : 129 Duration : 1h 58mn Bit rate mode : Constant Bit rate : 192 Kbps Channel(s) : 1 channel Channel positions : Front: C Sampling rate : 48.0 KHz Bit depth : 16 bits Compression mode : Lossy Stream size : 163 MiB (1%) Text #1 ID : 4608 (0x1200) Menu ID : 1 (0x1) Format : PGS Codec ID : 144 Text #2 ID : 4609 (0x1201) Menu ID : 1 (0x1) Format : PGS Codec ID : 144 Duration : 1h 58mn Delay relative to video : 12s 679ms Text #3 ID : 4610 (0x1202) Menu ID : 1 (0x1) Format : PGS Codec ID : 144 Duration : 1h 58mn Delay relative to video : 12s 679ms Text #4 ID : 4611 (0x1203) Menu ID : 1 (0x1) Format : PGS Codec ID : 144 Delay relative to video : 12s 262ms Text #5 ID : 4612 (0x1204) Menu ID : 1 (0x1) Format : PGS Codec ID : 144 Duration : 1h 58mn Delay relative to video : 12s 721ms Text #6 ID : 4613 (0x1205) Menu ID : 1 (0x1) Format : PGS Codec ID : 144 Duration : 1h 58mn Delay relative to video : 12s 679ms Text #7 ID : 4614 (0x1206) Menu ID : 1 (0x1) Format : PGS Codec ID : 144 Duration : 1h 58mn Delay relative to video : 12s 679ms

Code:: General ID : 0 (0x0) Complete name : X:\Star Trek II The Wrath of Khan (1982).m2ts Format : BDAV Format/Info : Blu-ray Video File size : 32.8 GiB Duration : 1h 53mn Overall bit rate mode : Variable Overall bit rate : 41.5 Mbps Maximum Overall bit rate : 48.0 Mbps Video ID : 4113 (0x1011) Menu ID : 1 (0x1) Format : AVC Format/Info : Advanced Video Codec Format profile : High@L4.1 Format settings, CABAC : Yes Format settings, ReFrames : 4 frames Codec ID : 27 Duration : 1h 53mn Bit rate mode : Variable Bit rate : 38.3 Mbps Maximum bit rate : 36.0 Mbps Width : 1 920 pixels Height : 1 080 pixels Display aspect ratio : 16:9 Frame rate : 23.976 fps Color space : YUV Chroma subsampling : 4:2:0 Bit depth : 8 bits Scan type : Progressive Bits/(Pixel*Frame) : 0.770 Stream size : 30.2 GiB (92%) Color primaries : BT.709 Transfer characteristics : BT.709 Matrix coefficients : BT.709 Audio #1 ID : 4352 (0x1100) Menu ID : 1 (0x1) Format : TrueHD / AC-3 Mode extension : CM (complete main) Format settings, Endianness : Big Muxing mode : Stream extension Codec ID : 131 Duration : 1h 53mn Bit rate mode : Variable / Constant Bit rate : 640 Kbps Maximum bit rate : 7 029 Kbps Channel(s) : 8 channels / 6 channels Channel positions : Front: L C R, Side: L R, Back: L R, LFE / Front: L C R, Side: L R, LFE Sampling rate : 48.0 KHz Bit depth : 16 bits Delay relative to video : -144ms Stream size : 517 MiB (2%) Audio #2 ID : 4353 (0x1101) Menu ID : 1 (0x1) Format : AC-3 Format/Info : Audio Coding 3 Format profile : Dolby Digital Mode extension : CM (complete main) Format settings, Endianness : Big Codec ID : 129 Duration : 1h 53mn Bit rate mode : Constant Bit rate : 224 Kbps Channel(s) : 2 channels Channel positions : Front: L R Sampling rate : 48.0 KHz Bit depth : 16 bits Compression mode : Lossy Delay relative to video : -144ms Stream size : 181 MiB (1%) Audio #3 ID : 4354 (0x1102) Menu ID : 1 (0x1) Format : AC-3 Format/Info : Audio Coding 3 Mode extension : CM (complete main) Format settings, Endianness : Big Codec ID : 129 Duration : 1h 53mn Bit rate mode : Constant Bit rate : 224 Kbps Channel(s) : 2 channels Channel positions : Front: L R Sampling rate : 48.0 KHz Bit depth : 16 bits Compression mode : Lossy Delay relative to video : -144ms Stream size : 181 MiB (1%) Audio #4 ID : 4355 (0x1103) Menu ID : 1 (0x1) Format : AC-3 Format/Info : Audio Coding 3 Mode extension : CM (complete main) Format settings, Endianness : Big Codec ID : 129 Duration : 1h 53mn Bit rate mode : Constant Bit rate : 224 Kbps Channel(s) : 2 channels Channel positions : Front: L R Sampling rate : 48.0 KHz Bit depth : 16 bits Compression mode : Lossy Delay relative to video : -144ms Stream size : 181 MiB (1%) Audio #5 ID : 4356 (0x1104) Menu ID : 1 (0x1) Format : AC-3 Format/Info : Audio Coding 3 Mode extension : CM (complete main) Format settings, Endianness : Big Codec ID : 129 Duration : 1h 53mn Bit rate mode : Constant Bit rate : 224 Kbps Channel(s) : 2 channels Channel positions : Front: L R Sampling rate : 48.0 KHz Bit depth : 16 bits Compression mode : Lossy Delay relative to video : -144ms Stream size : 181 MiB (1%) Text #1 ID : 4608 (0x1200) Menu ID : 1 (0x1) Format : PGS Codec ID : 144 Text #2 ID : 4609 (0x1201) Menu ID : 1 (0x1) Format : PGS Codec ID : 144 Text #3 ID : 4610 (0x1202) Menu ID : 1 (0x1) Format : PGS Codec ID : 144 Text #4 ID : 4611 (0x1203) Menu ID : 1 (0x1) Format : PGS Codec ID : 144 Text #5 ID : 4612 (0x1204) Menu ID : 1 (0x1) Format : PGS Codec ID : 144 Text #6 ID : 4613 (0x1205) Menu ID : 1 (0x1) Format : PGS Codec ID : 144 Text #7 ID : 4614 (0x1206) Menu ID : 1 (0x1) Format : PGS Codec ID : 144

Mon Nov 17, 2014 12:32 am by zip

Check the profile, it is possibly missing transcoding rule for this combination. It should probably transcode vc1 to mpeg2 and truehd to ac3.

Mon Nov 17, 2014 2:18 am by atc98092

zip wrote:Check the profile, it is possibly missing transcoding rule for this combination. It should probably transcode vc1 to mpeg2 and truehd to ac3.

I think it might just be the audio. It plays the same files except with DTS Master Audio without transcoding. The profile I'm using right now only transcodes wtv containers, so I'll add a line to change audio to AC3. That's ok, right? I can change the audio without touching the video?

Mon Nov 17, 2014 1:38 pm by atc98092

Yep, it was the TrueHD audio. Apparently it won't play in a M2TS container, but will in a MKV container. By transcoding the audio to AC3, they now appear as expected. Bummer, since I was using M2TS because that allows selecting captions. With MKV, the player recognizes there are captions but doesn't actually display them. As an M2TS file, my guess is the player treats it as an actual BD disc.

Guess I'll switch them back to MKV, so I don't have the overhead of transcoding.

Tue Nov 18, 2014 12:42 pm by zip

The player might support it, but I assume the codec / container combination is not a valid DLNA profile (or not one implemented by Serviio yet). So Serviio doesn't serve it.

For MKV - it's always served as until recently MKV was not even a DLNA supported format but generally accepted by some players.

[SOLVED] Files only showing up for some players

[SOLVED] Files only showing up for some players

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