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Can not connect to Serviio Server, it does not appear to be

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Brutus814

Serviio newbie

Posts: 6

Joined: Fri Feb 28, 2014 7:02 am

Post Fri Feb 28, 2014 7:09 am

Can not connect to Serviio Server, it does not appear to be

Hi, I recently had a memory stick in my computer go bad, so during the process of figuring out what was wrong, I had to system restore to a few weeks ago. When I got everything up and running again, it gave me the error "Can not connect to Serviio server, it does not appear to be online." I have confirmed that the service is indeed running. When I click on the Serviio Console, it waits for a while, then returns with the previous error. I uninstalled both Serviio and Java several times and used the old Java version uninstaller. I reinstalled both Serviio and Java and continue to get this error. I will attach a detailed log report of my most recent attempt. Thank you in advance for your help!
Attachments
serviio.log
(205.99 KiB) Downloaded 385 times
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zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Fri Feb 28, 2014 1:37 pm

Re: Can not connect to Serviio Server, it does not appear to

Log looks ok. Is the server on the same machine?

what if you try to open this in your browser?

  Code:
http://192.168.0.108:23423/rest/application
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Brutus814

Serviio newbie

Posts: 6

Joined: Fri Feb 28, 2014 7:02 am

Post Fri Feb 28, 2014 2:10 pm

Re: Can not connect to Serviio Server, it does not appear to

Thank you for your quick response. When I open the requested line in my web browser I get:

<?xml version="1.0" encoding="UTF-8"?>
-<application>
<version>1.4</version>
<edition>PRO</edition>
-<license>
<type>EVALUATION</type>
<expiresInMinutes>21076</expiresInMinutes>
</license>
<databaseUpdateId>ab575f9128004e6482b3e693f692227b</databaseUpdateId>
</application>

Thanks!
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Brutus814

Serviio newbie

Posts: 6

Joined: Fri Feb 28, 2014 7:02 am

Post Fri Feb 28, 2014 2:25 pm

Re: Can not connect to Serviio Server, it does not appear to

The server is on the same machine. The service is running and it can be accessed by different devices around the house but there is no media in the folders because I reinstalled it and have not been able to set up the folders in the console.

Thanks!
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Brutus814

Serviio newbie

Posts: 6

Joined: Fri Feb 28, 2014 7:02 am

Post Fri Feb 28, 2014 3:08 pm

Re: Can not connect to Serviio Server, it does not appear to

I have attached another log detailed log file after it ran overnight and I got the can not connect to server message a couple more times, just in case it showed something different.

Thanks!
Attachments
serviio.log
(197.96 KiB) Downloaded 360 times
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Brutus814

Serviio newbie

Posts: 6

Joined: Fri Feb 28, 2014 7:02 am

Post Sat Mar 01, 2014 1:28 am

Re: Can not connect to Serviio Server, it does not appear to

Sorry for the repeated posts, but I checked the log again tonight and there are several entries for ServiioConsole, for example:

2014-02-28 17:43:20,263 INFO [ServiioConsole] Initializing Serviio Console
2014-02-28 17:43:20,283 INFO [ServiioConsole] Starting Serviio Console
2014-02-28 17:43:20,573 INFO [ServiioConsole] Connecting to Serviio REST on localhost:23423
2014-02-28 17:43:46,207 INFO [FeedUpdaterThread] Started looking for information about online resources
2014-02-28 17:43:46,211 INFO [LibraryAdditionsCheckerThread] Started looking for newly added files
2014-02-28 17:43:46,218 INFO [LibraryUpdatesCheckerThread] Started looking for updates to currently shared files
2014-02-28 17:43:46,218 INFO [PlaylistMaintainerThread] Started looking playlist changes
2014-02-28 17:45:30,731 WARN [ServiioConsole] Cannot connect to the server to get DB initialization info
2014-02-28 17:47:40,759 WARN [ServiioConsole] Cannot connect to server: Connection Error (1000) - Connection timed out: connect
2014-02-28 17:47:40,766 INFO [Messages] Loaded console message bundle for locale: en
2014-02-28 19:22:30,219 INFO [ServiioConsole] Exitting Serviio Console

So, I have attached my latest serviio.log if this helps at all.

Thanks!
Attachments
serviio.log
(79.13 KiB) Downloaded 340 times
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Brutus814

Serviio newbie

Posts: 6

Joined: Fri Feb 28, 2014 7:02 am

Post Wed Mar 05, 2014 3:15 pm

Re: Can not connect to Serviio Server, it does not appear to

Any other thoughts anyone? Your help is appreciated!

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